+ 0 Votes contact PurpleSkys Moderator 3 years ago the folks the email account is with maybe..hotmail, gmail, ISP account.. + 0 Votes E-mail account Kenogami 3 years ago Have you tried password recovery from Yahoo? Log into Yahoo mail and try to recover your password. You will have to answer the security quwations that you used to set up the account. Good Luck + 0 Votes Previous Details Known? Mike Bird Updated - 3 years ago You mention that the security question has been changed by the person(s) who have taken over the email account. I would assume therefore that you know the previous security question / answer. This should be sufficient to verify your identity to the email service provider. However you are going to have to phone them up OR email them. Most major service providers will have a support account listed on their website or even a "chat" function in some cases. Try checking their website first.