+ 0 Votes Short answer: You don't. seanferd 2 years ago If you can't log in as root/superuser and reset the password, then reinstall. You can boot off a live CD to copy off any user documents/files you'd like to save. . I downloaded the HP recovery and to my surprise it was a Linux operating system, even though I chose XP. From where did you download this? + 0 Votes root Spitfire_Sysop 2 years ago The user name is "root". Try with a blank password. Then try with "root" as the password. + 0 Votes recover admin or user password tom 2 years ago I have used a product from SpotMAU called 'PowerSuite 2009 Wincare' . They have a current year package. You can buy the whole Suite or individual peices. One is password genius. I used this to recover data off my sons pc. At the time it had XP on it. Check out the SpotMAU web site. They have a way to fix Windows or just recover data and reinstall to get rid of all the crap. + 0 Votes Seanferd answered this above: robo_dev 2 years ago Assuming that this is Ubuntu Linux, you boot off either a Ubuntu Live CD or flash-drive distro, back up your data, then it would probably be easier to do a reinstall than to walk your thru password reset on Linux. + 0 Votes root Spitfire_Sysop 2 years ago The user name is "root". Try with a blank password. Then try with "root" as the password.