Questions

How to access Pointsec Encrypted Drive

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How to access Pointsec Encrypted Drive

ainsean
I have a laptop onwhich pointsec is installed. Its window got corrupted and when I attempt to recover the window from recovery console. It can not find any hard drive because HDD is encrypted. I use third party softwares for the purpose but failed

kindly tell me how can i recover window when drive is pointsec encrypted
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    If i were you i would phone the people who made the product so that they could un-lock your drive. Below is the link. I hope this helps you.

    http://www.pointsec.com/

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    ranjobd

    I am an expert of Pointsec decryption and please call me on +8801715992267 and I can help to sort out the problem with $10 for single HDD decryption. Okey buddy.

    :)

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    abc

    Hi Ranjobd, can you please advise how can we reach you beside the mobile as we can't reach your number.

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    Harris-Ed

    Ed Harris: Pointsec installer 6784469062

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    hkutsira

    Has anyone managed to find a solution for this ? Urgent Help required.

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    fificatz

    Hi there, I have a laptop that I inherited from my last company which has pointsec on, something happened the other day and amessage came up saying the password database was corupt and that I would have to use an old password, when i use the old password I get a message saying "Invalid login, password ok but locked" What should I do please???? Any help would be greatly appreciated.

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    Harris-Ed

    This is the only way to get past that point.

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    hkutsira

    Do you have this floppy disk !!!

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    seanferd

    It's you password backup!

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    0 Votes
    sami_doha

    we are trying to reach you. please advise your contact.

    thanks

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    0 Votes
    ranjobd

    I am an expert of Pointsec decryption and please call me on +8801715992267 and I can help to sort out the problem with $10 for single HDD decryption. Okey buddy.

    :)

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    0 Votes
    smart_boy8277

    I needed help with getting the userId and pwd. on a laptop with Pointsec installed. How do i get it?

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    dan

    *DELETED*

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    ishfak

    i have pointsec installed laptop.after the os crash i could recover the c drive with recovery floppy disk where the os was installed. but i can not recover the d drive. when i click to recover d drive no use name and passwork prompt appear. plz can anyone help me. this is too urgent as i have too many important doc at d drive.thanking you in advance for your kind support

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    Harris-Ed

    Run CP Clean or decrypt with the the boot floppy that has to be created from the recovery console where the accounts are stored.

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    nydatapc

    Thanks for your post...can you tell me where can i get the CP Clean, or if somebody know how to get pointsec out from the system, or to bypass the windows password?

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    hkutsira

    Do you have a copy of this Floppy mate. I would really appreciate it. Please help. Urgently........

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    ranjobd

    call +8801715992267 and $10 for single HDD decryption. Okey buddy.

    :)

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    0 Votes
    s.j.hill

    Hi There, I am hoping you can help, I saw one of your previous articles which I thought was relevant...

    I have a DELL Laptop with Pontsec Encryption.
    The System fails to boot I get the black screen which displays.

    [+++++++++++++++ ]
    Loading 459752 bytes.

    The systems freeses here, I was hoping you could advise me regarding possible diagnosis here.

    Any help would be greatly appreciated.
    Thanks Steve

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    0 Votes
    dan

    send me an email and I would be glad to help with this one as well.

    dan@vdsa.com

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    hkutsira

    I have sent you an email and I really need help. Please helpl.

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    dan

    When you see the Pointsec PC loading screen press and hold both shift keys. Turn off the USB in that menu. The press 9 to continue. If this does not work please let me know.

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    dpe

    I have inherited a laptop running windows xp and pointsec. the previous user changed the admin password and their password prior my getting possession. is there a way to recover the passwords or unlock pointsec so that I can retrieve some critical info?

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    dan

    What version of Pointsec and what passwords did they change? The Pointsec Passwords or the Windows Passwords?

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    Harris-Ed

    Or do you still need help?

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    smart_boy8277

    Hey Ainsean:

    I have a smiliar problem.
    I have a laptop on which pointsec is installed. I need to know how to get the userID & pwd. for the laptop.

    I appreciate your help, if you have found an answer.

    Thanks,
    Bilal Ahmed, Chicago, USA

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    0 Votes
    rams_g22

    First,check for the recovery file thats created when you have installed the PointSec on the computer.If this not there then forget about the data in the HDD.

    If, You have the recovery file,then unlock the file to a floppy disket(it'll be a bootable disk).From any other system where pointsec is installed(from make
    recovery disk option that is there in the programs in start menu).

    After this,boot the system with this floopy,then it will ask for decrypet(choose all drives).

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    dan

    Along with rams_g22@ post you need the 2 Pointsec Administrator accounts when you boot the the floppy.

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    wnwilde

    You need to get the bootable CD/diskete files so you can log into Poinsec as the administrator. If you don't have the admin login and password you will not be able to retrieve the data. If you have another machine with Poinsec on it you can remove the defective drive and add it as a second drive to the other machine. Then you will bw able to access both drives under the admin login.

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    Rock_Climber

    Hi Friend,

    its almost 6 months passed & m new on this site,
    - u need same pointsec version installed on another system with same login & password information which you were using for your laptop.
    - connected your windows crashed hard disk with another system as above i already told you & copy your data....

    if its work...then OK.

    Regards

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    0 Votes
    darma3010

    Dear Friends any one having the pointsec problem please call or mail me i will help you,i know very well pointsec

    darma3010@gmail.com

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    0 Votes
    o.rivera

    Hi there,

    on my dell notebook I have Win XP and Pointsec installed. It might be that a virus infected my pc. First I could not execude any program or open the task manager.
    Running Windows in safe mode was working.
    But now I get the message "Virus warning 13 (9E80:006A=9C) - " and it is not booting into windows anymore in order to safe my data. I do not have any Pointsec knowledge or boot devices for that.

    Can some one pls advice.
    Many thx,
    Oliver

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    0 Votes
    ipbasu

    Hi
    I have copied some JPEG, PDF and .AVI files from a Pointsec protected laptop to my Pen Drive. When I access this Pen drive from my home desktop, I am able to view the AVI files but not the JPEG or PDF. I am able to copy them to my PC and it shows XYZ Kb but when I open the JPEGs, I get a Red Cross nothing else. How can I access these files? Please advice. Regards,

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    ishan2803

    When you copied the files on the USB, you might have been prompted to encrypt the drive. When you say yes, the drive gets encrypted. Now when you try to access the data from the USB, there will be one file named pme.exe on it. Double click on the pme.exe file and authenticate with pwd, and access the data without any issue.

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    0 Votes
    abcsri

    fixmbr is available in window cd/dvd...under repair option...

    c:\

    fixmbr

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    0 Votes
    ishan2803

    Have you tried booting with different modes like, safe mode etc ? If you have tried that then only way to get your data is to do Pointsec Decryption, which I have already posted on this forum. If any issue please mail me on prashant280375@yahoo.co.in

    +
    0 Votes
    jbfastlane

    I have the same issue - does anyone have a resolution??

    +
    0 Votes

    one of our employee`s laptop was using pointsec with win xp sp2,now os has corrupted,then we r reinstalled os,we are not able to see any data in drive.Is it possible to recover the data if we installed pointsec again?

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    0 Votes
    Harris-Ed

    You have to decrypt first

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    ishan2803

    To Create a Recovery Disk ? Part 2:

    Another method of creating a recovery disk is as follows:
    1. On a working computer with PointSec installed go to C:\Program Files\Pointsec\Pointsec for PC and execute the UseRec.exe
    2. Navigate to the .REC file
    3. Select Unlock first step (with token)
    4. Select Create Medium (with token)
    5. Select USB drive and click okay (A floppy disk may also be used in place of the USB, but it is less widely available).
    6. Recovery will write to the USB. During the process the user will be instructed to remove and re-insert the USB. Wait until the USB remounts before clicking OK. You will receive a message that the recovery has been successfully created.
    7. From this point the machine can be booted off the USB or an .ISO image may be created to be written to a CD.

    Booting from Recovery Media:

    1. Insert the recovery media into the machine that you need to recover
    2. Hit F12 as the machine is booting to select the USB, CD, or Floppy as the boot device
    3. The machine will boot off of the media and give a PointSec authentication screen. A token is required here
    4. Once authenticated the user will be given the choice of volumes to decrypt. Have them choose to recover all.

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    fujisan

    Please give me solution as following troubles.

    1. How to edit .rec file
    - I don't remember admin password to change configuration/make a recovery disk.
    But, I can see .rec content on the viewer.
    So, I'd like to know edit this binary .rec file.

    2. How to not activate pointsec with normal user account on XP platform
    - I don't remember admin password on XP professional PC.
    So, I'd like to know how to invalid pointsec service at booting XP.

    Please advise me !!

    2.

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    0 Votes
    IC-IT

    This is an old Zombie thread, you should start your own question.

    Where does the .rec file reside?

    You don't remember the systems Admin password or just the pointsec admin password?

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    fujisan

    Thank you for your reply.
    I just made another thread as below.
    http://techrepublic.com.com/5208-10879-0.html?forumID=102&threadID=319462&messageID=3185741

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    nonac

    Thank you for your post. I have created the recovery file, however, when i use it on the computer that's giving me the problem, it fails.

    I'm finally able to see something other than the blue screen with PS####...
    It boots up from my USB and asks me for the PS token ID/PW, which i enter, but then I get the error: No volume matches the recovery information. I'm guessing that has to do how i created the recovery file. Any ideas???

    Thanks!!!!

    +
    0 Votes

    Wow

    shasca

    Now that is a question with truly nine lives. I guess some questions just never die??


    I guess some posts just can't be edited either :-&

  • +
    0 Votes

    If i were you i would phone the people who made the product so that they could un-lock your drive. Below is the link. I hope this helps you.

    http://www.pointsec.com/

    +
    0 Votes
    ranjobd

    I am an expert of Pointsec decryption and please call me on +8801715992267 and I can help to sort out the problem with $10 for single HDD decryption. Okey buddy.

    :)

    +
    0 Votes
    abc

    Hi Ranjobd, can you please advise how can we reach you beside the mobile as we can't reach your number.

    +
    0 Votes
    Harris-Ed

    Ed Harris: Pointsec installer 6784469062

    +
    0 Votes
    hkutsira

    Has anyone managed to find a solution for this ? Urgent Help required.

    +
    0 Votes
    fificatz

    Hi there, I have a laptop that I inherited from my last company which has pointsec on, something happened the other day and amessage came up saying the password database was corupt and that I would have to use an old password, when i use the old password I get a message saying "Invalid login, password ok but locked" What should I do please???? Any help would be greatly appreciated.

    +
    0 Votes
    Harris-Ed

    This is the only way to get past that point.

    +
    0 Votes
    hkutsira

    Do you have this floppy disk !!!

    +
    0 Votes
    seanferd

    It's you password backup!

    +
    0 Votes
    sami_doha

    we are trying to reach you. please advise your contact.

    thanks

    +
    0 Votes
    ranjobd

    I am an expert of Pointsec decryption and please call me on +8801715992267 and I can help to sort out the problem with $10 for single HDD decryption. Okey buddy.

    :)

    +
    0 Votes
    smart_boy8277

    I needed help with getting the userId and pwd. on a laptop with Pointsec installed. How do i get it?

    +
    0 Votes
    dan

    *DELETED*

    +
    0 Votes
    ishfak

    i have pointsec installed laptop.after the os crash i could recover the c drive with recovery floppy disk where the os was installed. but i can not recover the d drive. when i click to recover d drive no use name and passwork prompt appear. plz can anyone help me. this is too urgent as i have too many important doc at d drive.thanking you in advance for your kind support

    +
    0 Votes
    Harris-Ed

    Run CP Clean or decrypt with the the boot floppy that has to be created from the recovery console where the accounts are stored.

    +
    0 Votes
    nydatapc

    Thanks for your post...can you tell me where can i get the CP Clean, or if somebody know how to get pointsec out from the system, or to bypass the windows password?

    +
    0 Votes
    hkutsira

    Do you have a copy of this Floppy mate. I would really appreciate it. Please help. Urgently........

    +
    0 Votes
    ranjobd

    call +8801715992267 and $10 for single HDD decryption. Okey buddy.

    :)

    +
    0 Votes
    s.j.hill

    Hi There, I am hoping you can help, I saw one of your previous articles which I thought was relevant...

    I have a DELL Laptop with Pontsec Encryption.
    The System fails to boot I get the black screen which displays.

    [+++++++++++++++ ]
    Loading 459752 bytes.

    The systems freeses here, I was hoping you could advise me regarding possible diagnosis here.

    Any help would be greatly appreciated.
    Thanks Steve

    +
    0 Votes
    dan

    send me an email and I would be glad to help with this one as well.

    dan@vdsa.com

    +
    0 Votes
    hkutsira

    I have sent you an email and I really need help. Please helpl.

    +
    0 Votes
    dan

    When you see the Pointsec PC loading screen press and hold both shift keys. Turn off the USB in that menu. The press 9 to continue. If this does not work please let me know.

    +
    0 Votes
    dpe

    I have inherited a laptop running windows xp and pointsec. the previous user changed the admin password and their password prior my getting possession. is there a way to recover the passwords or unlock pointsec so that I can retrieve some critical info?

    +
    0 Votes
    dan

    What version of Pointsec and what passwords did they change? The Pointsec Passwords or the Windows Passwords?

    +
    0 Votes
    Harris-Ed

    Or do you still need help?

    +
    0 Votes
    smart_boy8277

    Hey Ainsean:

    I have a smiliar problem.
    I have a laptop on which pointsec is installed. I need to know how to get the userID & pwd. for the laptop.

    I appreciate your help, if you have found an answer.

    Thanks,
    Bilal Ahmed, Chicago, USA

    +
    0 Votes
    rams_g22

    First,check for the recovery file thats created when you have installed the PointSec on the computer.If this not there then forget about the data in the HDD.

    If, You have the recovery file,then unlock the file to a floppy disket(it'll be a bootable disk).From any other system where pointsec is installed(from make
    recovery disk option that is there in the programs in start menu).

    After this,boot the system with this floopy,then it will ask for decrypet(choose all drives).

    +
    0 Votes
    dan

    Along with rams_g22@ post you need the 2 Pointsec Administrator accounts when you boot the the floppy.

    +
    0 Votes
    wnwilde

    You need to get the bootable CD/diskete files so you can log into Poinsec as the administrator. If you don't have the admin login and password you will not be able to retrieve the data. If you have another machine with Poinsec on it you can remove the defective drive and add it as a second drive to the other machine. Then you will bw able to access both drives under the admin login.

    +
    0 Votes
    Rock_Climber

    Hi Friend,

    its almost 6 months passed & m new on this site,
    - u need same pointsec version installed on another system with same login & password information which you were using for your laptop.
    - connected your windows crashed hard disk with another system as above i already told you & copy your data....

    if its work...then OK.

    Regards

    +
    0 Votes
    darma3010

    Dear Friends any one having the pointsec problem please call or mail me i will help you,i know very well pointsec

    darma3010@gmail.com

    +
    0 Votes
    o.rivera

    Hi there,

    on my dell notebook I have Win XP and Pointsec installed. It might be that a virus infected my pc. First I could not execude any program or open the task manager.
    Running Windows in safe mode was working.
    But now I get the message "Virus warning 13 (9E80:006A=9C) - " and it is not booting into windows anymore in order to safe my data. I do not have any Pointsec knowledge or boot devices for that.

    Can some one pls advice.
    Many thx,
    Oliver

    +
    0 Votes
    ipbasu

    Hi
    I have copied some JPEG, PDF and .AVI files from a Pointsec protected laptop to my Pen Drive. When I access this Pen drive from my home desktop, I am able to view the AVI files but not the JPEG or PDF. I am able to copy them to my PC and it shows XYZ Kb but when I open the JPEGs, I get a Red Cross nothing else. How can I access these files? Please advice. Regards,

    +
    0 Votes
    ishan2803

    When you copied the files on the USB, you might have been prompted to encrypt the drive. When you say yes, the drive gets encrypted. Now when you try to access the data from the USB, there will be one file named pme.exe on it. Double click on the pme.exe file and authenticate with pwd, and access the data without any issue.

    +
    0 Votes
    abcsri

    fixmbr is available in window cd/dvd...under repair option...

    c:\

    fixmbr

    +
    0 Votes
    ishan2803

    Have you tried booting with different modes like, safe mode etc ? If you have tried that then only way to get your data is to do Pointsec Decryption, which I have already posted on this forum. If any issue please mail me on prashant280375@yahoo.co.in

    +
    0 Votes
    jbfastlane

    I have the same issue - does anyone have a resolution??

    +
    0 Votes

    one of our employee`s laptop was using pointsec with win xp sp2,now os has corrupted,then we r reinstalled os,we are not able to see any data in drive.Is it possible to recover the data if we installed pointsec again?

    +
    0 Votes
    Harris-Ed

    You have to decrypt first

    +
    0 Votes
    ishan2803

    To Create a Recovery Disk ? Part 2:

    Another method of creating a recovery disk is as follows:
    1. On a working computer with PointSec installed go to C:\Program Files\Pointsec\Pointsec for PC and execute the UseRec.exe
    2. Navigate to the .REC file
    3. Select Unlock first step (with token)
    4. Select Create Medium (with token)
    5. Select USB drive and click okay (A floppy disk may also be used in place of the USB, but it is less widely available).
    6. Recovery will write to the USB. During the process the user will be instructed to remove and re-insert the USB. Wait until the USB remounts before clicking OK. You will receive a message that the recovery has been successfully created.
    7. From this point the machine can be booted off the USB or an .ISO image may be created to be written to a CD.

    Booting from Recovery Media:

    1. Insert the recovery media into the machine that you need to recover
    2. Hit F12 as the machine is booting to select the USB, CD, or Floppy as the boot device
    3. The machine will boot off of the media and give a PointSec authentication screen. A token is required here
    4. Once authenticated the user will be given the choice of volumes to decrypt. Have them choose to recover all.

    +
    0 Votes
    fujisan

    Please give me solution as following troubles.

    1. How to edit .rec file
    - I don't remember admin password to change configuration/make a recovery disk.
    But, I can see .rec content on the viewer.
    So, I'd like to know edit this binary .rec file.

    2. How to not activate pointsec with normal user account on XP platform
    - I don't remember admin password on XP professional PC.
    So, I'd like to know how to invalid pointsec service at booting XP.

    Please advise me !!

    2.

    +
    0 Votes
    IC-IT

    This is an old Zombie thread, you should start your own question.

    Where does the .rec file reside?

    You don't remember the systems Admin password or just the pointsec admin password?

    +
    0 Votes
    fujisan

    Thank you for your reply.
    I just made another thread as below.
    http://techrepublic.com.com/5208-10879-0.html?forumID=102&threadID=319462&messageID=3185741

    +
    0 Votes
    nonac

    Thank you for your post. I have created the recovery file, however, when i use it on the computer that's giving me the problem, it fails.

    I'm finally able to see something other than the blue screen with PS####...
    It boots up from my USB and asks me for the PS token ID/PW, which i enter, but then I get the error: No volume matches the recovery information. I'm guessing that has to do how i created the recovery file. Any ideas???

    Thanks!!!!

    +
    0 Votes

    Wow

    shasca

    Now that is a question with truly nine lives. I guess some questions just never die??


    I guess some posts just can't be edited either :-&