Questions

How to ask for a repair from Trendscend?

+
0 Votes
Locked

How to ask for a repair from Trendscend?

icelemon
Hi I like to know does anyone know in case of broken memory, where and how do we ask for repair? Recently I have one memory bar burnt under normal condition while calculating in 3D environment, the computer crashed to a blue screen then next thing I know is it is completely crash sensitive after every start of the machine.

i give a memory test with Memtest86 and found out one of my memory bar is completely burnt, i have no choice but to find a reseller from Transcend and ask for a repair or even an exchange. i know they have life-long guarantee but unfortunately i do not know a way to contact them, rather going to the shops directly i like to hear advices from the experienced users here. thanks.
+
0 Votes
atuldeshmukh

you can opt for help online if you are not likely to get support from local dealer.
contact them with your issue
http://www.transcendusa.com/Contact/CuTechsupport.asp?LangNo=0&Func1No=6&Func2No=84
describe the problem which you are facing to the tech support they should also guide you what to do.

+
0 Votes
Ney Sen

It is ok to copy file or document from the existing, but I cannot delete the existing file or document. Also, I can't make any copy into the drive. The messages it shows is that the drive is write-protected.
Thanks for you cooperation.

Best regard
Ney Sen
neysen45@yahoo.com