Questions

How to delete the Sync Issue Folder in Outlook?

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How to delete the Sync Issue Folder in Outlook?

HCream
I am using Outlook 2003 with Exchange 2000. I believe the Sync Issues folder was created back when my OL was in cached mode. My OL account has converted to non-cached mode since then, but the folder is still there.

The Sync Issues has 3 sub-folders(Conflicts, Local Failures & Server Failures). All are empty. The Delete function is grayed out when the folder or its sub-folders are selected so it's impossible to get rid of them.
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    ThumbsUp2

    Those folders are created by the program. Leave them alone. There is a reason they're grayed out.

    You can remove any items IN the folders, but can't delete them.

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    HCream

    As mentioned before, the Sync Issues Folders are there only when OL uses the "Cache mode". They serve no purpose when the Cache mode is no longer in use.

    Anyway, I found a way to get rid of them. The trick is to use OWA. In OWA the Delete function doesn't grayed out as in OL.

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    ba_arbogast

    This worked and I really appreciate it! Lifesaver as I couldn't get my email volume down.

    Thanks!

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    allan.lobeck

    What is OWA? Where so I access it?

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    denny650

    My outlook 2003 is constantly synchronizing folders every time I open it to check my E mail.
    I'm running windows xp with comcast as my IP. Can any one out there help e with this problem

    Thank you

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    denny650

    My outlook 2003 is constantly synchronizing folders every time I open it to check my E mail.
    I'm running windows xp with comcast as my IP. Can any one out there help e with this problem

    Thank you

  • +
    0 Votes
    ThumbsUp2

    Those folders are created by the program. Leave them alone. There is a reason they're grayed out.

    You can remove any items IN the folders, but can't delete them.

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    0 Votes
    HCream

    As mentioned before, the Sync Issues Folders are there only when OL uses the "Cache mode". They serve no purpose when the Cache mode is no longer in use.

    Anyway, I found a way to get rid of them. The trick is to use OWA. In OWA the Delete function doesn't grayed out as in OL.

    +
    0 Votes
    ba_arbogast

    This worked and I really appreciate it! Lifesaver as I couldn't get my email volume down.

    Thanks!

    +
    0 Votes
    allan.lobeck

    What is OWA? Where so I access it?

    +
    0 Votes
    denny650

    My outlook 2003 is constantly synchronizing folders every time I open it to check my E mail.
    I'm running windows xp with comcast as my IP. Can any one out there help e with this problem

    Thank you

    +
    0 Votes
    denny650

    My outlook 2003 is constantly synchronizing folders every time I open it to check my E mail.
    I'm running windows xp with comcast as my IP. Can any one out there help e with this problem

    Thank you