Questions

How to recover password protected data from a now external hard drive.

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How to recover password protected data from a now external hard drive.

schocie1
The laptop is bad, however the hard drive is good and now in an external hard drive case. I can get to all share data, but cannot access the OWNER data folder. Access is denied. I have the original password from the locked data so how do I retrive all locked information such as word documents and pictures, contacts and emails. Running windows XP.
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    nentech

    If you use XP Home

    You will need to start your computer in safe mode
    Then logon as the administrator
    Then follow the instructions for XP Professional

    If you use XP Professional

    Click on the owner folder move the mouse up to file and click on it
    Choose sharing and Security
    Choose the Security tab
    Click on Advanced
    Choose the owner tab

    Select your user name from the list under Change owner to
    Turn on the tick by Replace owner on subcontainers and objects
    Click Apply/OK

    Just confirm for each permission request

    This should give you folder access

    Col

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    schocie1

    Thank you very much ... everything worked exactly as stated. My mother - in law is happy all her recipes, letters, family history, etc etc has been recovered!

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    nentech

    Nice to get some feedback

    Col

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    kevinromain

    What if you've lost or do not have the administrator password?

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    ThumbsUp2

    We, the members of TechRepublic - A Resource for IT Professionals, will not assist anyone in the recovery of lost passwords. You may have a legitimate reason to recover a password. However, we cannot verify your motives and will therefore not assist anyone in what may be an attempt at gaining unauthorized access to a computer system. Due to the open nature of this forum, any assistance given to help circumvent security measures, even for legitimate purposes, would be available for unscrupulous individuals to use for illegitimate purposes. This is a risk that we, the members of TechRepublic, will not take. Please do not ask questions of this nature on TechRepublic.

    If you have a legitimate need to circumvent a password scheme, please contact the vendor for the software / hardware and request their assistance. E.g. Windows XP password recovery issues should be taken up with Microsoft's technical support, Phoenix BIOS password recovery issues should be taken up with Phoenix Technologies, etc...

    To those viewing this post: Please DO NOT respond any further to this thread.

    This template has been released under the GNU public license and you are encouraged to use it as a standard reply for questions of similar nature, provided that you make any modifications available to other users.

    .

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    antscape

    That was great that worked thanks a lot.

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    tkg713

    The laptop that crashed previously (and I have successfully extracted the data using the method - thanks!) is now revived by a second-hand service tech guy.

    However, I have already changed the "OWNER" from the original user to a revised user name.

    Will the harddisk continue to work as before when I eventually plug in the harddisk back to the laptop? Otherwise, is there a way to restore the Owner to the original user?

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    drtracht

    Hi, I have the same problem trying to recover my files. Right now I am running my old hard drive through an external casing (USB connected) to drag and drop my files onto another computer for backup. My access is getting denied for just one folder I have left to backup. When I right click on that folder, under properties, there is no security tab. There is only a "general" and "customize" tab. Alternatively, I cannot locate the "sharing and security" option you refer to. Please help!

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    seanferd

    Turn off Simple File Sharing.
    Tools → Folder Options & rarr View &rarr and un-check Simple File Sharing at the bottom of the Advanced list.

    you should get Sharing and Security tabs now. If not, reboot. Make sure you are logged on in an Admin account.

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    mrbrianrichards

    The same thing occurred to me, so I pulled out the 2.5" HDD and tried to access the files, but just like the original poster, I ran into the password lock. I see that there is an answer for XP users, but my new laptop is running off Vista. How would I go about accessing my files? Thank you so much.

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    0 Votes
    ThumbsUp2

    The procedure would be the same. You take ownership of the files. However, the instructions on where to find that option MAY be different in Vista and I don't have a copy of it sitting in front of me to look at.

    Before we give the instructions, can you tell us which version of Vista you're running?

    Hopefully, someone with Vista in front of them will step in to help.

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    0 Votes

    OS

    mrbrianrichards

    Thanks for the help. The OS I'm running is Vista Home Premium 32-bit.

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    mrbrianrichards

    Alright, so after following the steps above, I was able to gain access to my old HDD. The main thing I am attempting to recover are my photos, and I am able to gain access into the folders that hold my photos. But when I change the admin. properties of the photos to my new computer, I am still unable to open the photos. What can I do to get passed this?

    All of your help is greatly appreciated, as I do have a lot of memories held within these photographs.

    Thanks a lot,

    -Brian

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    0 Votes

    What kind of password program you have used etc. How (and why) you locked your files if you are the only person who is going to look at them.

    Please post back if you have anymore problems or questions.

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    0 Votes
    alexconsuelo

    I had the same problem - my old laptop died, and now I have a new one and could still read the old hard drive through an external reader, but though I could get to all the files that were in my documents, I couldn't access my username's desktop, which had several folders of photos I'd uploaded just before it crashed.

    The technique at the start of the thread worked, but not on some files - for some reason they didn't have the right permissions set as well (in the same security > advanced tab). If you have permissions AND owner set for the current laptop user everything should go ok...

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    0 Votes

    XP

    ctmoore1998

    This is easy if you have XP pro you can take ownership and reset security of the files via the security tab. You may have to go into folder view properties and remove the check mark from use simple file sharing to get the security tab to show up so that you can accomplish this

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    0 Votes
    Jghansenjr

    After you are denied access; right click and select properties. Click on the Security tab and highlight the Administrative user and place a check box in the "Change Ownership" box. this will allow you access. You might need to do this to the child directories as well.

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    0 Votes
    drtracht

    Right now I am running my old hard drive through an external casing (USB connected) to drag and drop my files onto another computer for backup. My access is getting denied for just one folder I have left to backup. When I right click on that folder there is no security tab. There is only a "general" and "customize" tab. Please help!

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    0 Votes
    gwito

    Microsoft refers to this problem as one of "ownership".

    To acquire ownership of files you have administrative rights to on an external drive in XP, follow the instructions found in this Microsoft Support article.

    http://support.microsoft.com/kb/308421

    +
    0 Votes
    mrbrianrichards

    The same thing occurred to me, so I pulled out the 2.5" HDD and tried to access the files, but just like the original poster, I ran into the password lock. I see that there is an answer for XP users, but my new laptop is running off Vista. How would I go about accessing my files? Thank you so much.

    +
    0 Votes
    mrbrianrichards

    Alright, so after following the steps above, I was able to gain access to my old HDD. The main thing I am attempting to recover are my photos, and I am able to gain access into the folders that hold my photos. But when I change the admin. properties of the photos to my new computer, I am still unable to open the photos. What can I do to get passed this?

    All of your help is greatly appreciated, as I do have a lot of memories held within these photographs.

    Thanks a lot,

    -Brian

    +
    0 Votes

    XP

    ctmoore1998

    This is easy if you have XP pro you can take ownership and reset security of the files via the security tab. You may have to go into folder view properties and remove the check mark from use simple file sharing to get the security tab to show up so that you can accomplish this

    +
    0 Votes
    gwito

    Microsoft refers to this problem as one of "ownership".

    To acquire ownership of files you have administrative rights to on an external drive in XP, follow the instructions found in this Microsoft Support article.

    http://support.microsoft.com/kb/308421

  • +
    0 Votes
    nentech

    If you use XP Home

    You will need to start your computer in safe mode
    Then logon as the administrator
    Then follow the instructions for XP Professional

    If you use XP Professional

    Click on the owner folder move the mouse up to file and click on it
    Choose sharing and Security
    Choose the Security tab
    Click on Advanced
    Choose the owner tab

    Select your user name from the list under Change owner to
    Turn on the tick by Replace owner on subcontainers and objects
    Click Apply/OK

    Just confirm for each permission request

    This should give you folder access

    Col

    +
    0 Votes
    schocie1

    Thank you very much ... everything worked exactly as stated. My mother - in law is happy all her recipes, letters, family history, etc etc has been recovered!

    +
    0 Votes
    nentech

    Nice to get some feedback

    Col

    +
    0 Votes
    kevinromain

    What if you've lost or do not have the administrator password?

    +
    0 Votes
    ThumbsUp2

    We, the members of TechRepublic - A Resource for IT Professionals, will not assist anyone in the recovery of lost passwords. You may have a legitimate reason to recover a password. However, we cannot verify your motives and will therefore not assist anyone in what may be an attempt at gaining unauthorized access to a computer system. Due to the open nature of this forum, any assistance given to help circumvent security measures, even for legitimate purposes, would be available for unscrupulous individuals to use for illegitimate purposes. This is a risk that we, the members of TechRepublic, will not take. Please do not ask questions of this nature on TechRepublic.

    If you have a legitimate need to circumvent a password scheme, please contact the vendor for the software / hardware and request their assistance. E.g. Windows XP password recovery issues should be taken up with Microsoft's technical support, Phoenix BIOS password recovery issues should be taken up with Phoenix Technologies, etc...

    To those viewing this post: Please DO NOT respond any further to this thread.

    This template has been released under the GNU public license and you are encouraged to use it as a standard reply for questions of similar nature, provided that you make any modifications available to other users.

    .

    +
    0 Votes
    antscape

    That was great that worked thanks a lot.

    +
    0 Votes
    tkg713

    The laptop that crashed previously (and I have successfully extracted the data using the method - thanks!) is now revived by a second-hand service tech guy.

    However, I have already changed the "OWNER" from the original user to a revised user name.

    Will the harddisk continue to work as before when I eventually plug in the harddisk back to the laptop? Otherwise, is there a way to restore the Owner to the original user?

    +
    0 Votes
    drtracht

    Hi, I have the same problem trying to recover my files. Right now I am running my old hard drive through an external casing (USB connected) to drag and drop my files onto another computer for backup. My access is getting denied for just one folder I have left to backup. When I right click on that folder, under properties, there is no security tab. There is only a "general" and "customize" tab. Alternatively, I cannot locate the "sharing and security" option you refer to. Please help!

    +
    0 Votes
    seanferd

    Turn off Simple File Sharing.
    Tools → Folder Options & rarr View &rarr and un-check Simple File Sharing at the bottom of the Advanced list.

    you should get Sharing and Security tabs now. If not, reboot. Make sure you are logged on in an Admin account.

    +
    0 Votes
    mrbrianrichards

    The same thing occurred to me, so I pulled out the 2.5" HDD and tried to access the files, but just like the original poster, I ran into the password lock. I see that there is an answer for XP users, but my new laptop is running off Vista. How would I go about accessing my files? Thank you so much.

    +
    0 Votes
    ThumbsUp2

    The procedure would be the same. You take ownership of the files. However, the instructions on where to find that option MAY be different in Vista and I don't have a copy of it sitting in front of me to look at.

    Before we give the instructions, can you tell us which version of Vista you're running?

    Hopefully, someone with Vista in front of them will step in to help.

    +
    0 Votes

    OS

    mrbrianrichards

    Thanks for the help. The OS I'm running is Vista Home Premium 32-bit.

    +
    0 Votes
    mrbrianrichards

    Alright, so after following the steps above, I was able to gain access to my old HDD. The main thing I am attempting to recover are my photos, and I am able to gain access into the folders that hold my photos. But when I change the admin. properties of the photos to my new computer, I am still unable to open the photos. What can I do to get passed this?

    All of your help is greatly appreciated, as I do have a lot of memories held within these photographs.

    Thanks a lot,

    -Brian

    +
    0 Votes

    What kind of password program you have used etc. How (and why) you locked your files if you are the only person who is going to look at them.

    Please post back if you have anymore problems or questions.

    +
    0 Votes
    alexconsuelo

    I had the same problem - my old laptop died, and now I have a new one and could still read the old hard drive through an external reader, but though I could get to all the files that were in my documents, I couldn't access my username's desktop, which had several folders of photos I'd uploaded just before it crashed.

    The technique at the start of the thread worked, but not on some files - for some reason they didn't have the right permissions set as well (in the same security > advanced tab). If you have permissions AND owner set for the current laptop user everything should go ok...

    +
    0 Votes

    XP

    ctmoore1998

    This is easy if you have XP pro you can take ownership and reset security of the files via the security tab. You may have to go into folder view properties and remove the check mark from use simple file sharing to get the security tab to show up so that you can accomplish this

    +
    0 Votes
    Jghansenjr

    After you are denied access; right click and select properties. Click on the Security tab and highlight the Administrative user and place a check box in the "Change Ownership" box. this will allow you access. You might need to do this to the child directories as well.

    +
    0 Votes
    drtracht

    Right now I am running my old hard drive through an external casing (USB connected) to drag and drop my files onto another computer for backup. My access is getting denied for just one folder I have left to backup. When I right click on that folder there is no security tab. There is only a "general" and "customize" tab. Please help!

    +
    0 Votes
    gwito

    Microsoft refers to this problem as one of "ownership".

    To acquire ownership of files you have administrative rights to on an external drive in XP, follow the instructions found in this Microsoft Support article.

    http://support.microsoft.com/kb/308421

    +
    0 Votes
    mrbrianrichards

    The same thing occurred to me, so I pulled out the 2.5" HDD and tried to access the files, but just like the original poster, I ran into the password lock. I see that there is an answer for XP users, but my new laptop is running off Vista. How would I go about accessing my files? Thank you so much.

    +
    0 Votes
    mrbrianrichards

    Alright, so after following the steps above, I was able to gain access to my old HDD. The main thing I am attempting to recover are my photos, and I am able to gain access into the folders that hold my photos. But when I change the admin. properties of the photos to my new computer, I am still unable to open the photos. What can I do to get passed this?

    All of your help is greatly appreciated, as I do have a lot of memories held within these photographs.

    Thanks a lot,

    -Brian

    +
    0 Votes

    XP

    ctmoore1998

    This is easy if you have XP pro you can take ownership and reset security of the files via the security tab. You may have to go into folder view properties and remove the check mark from use simple file sharing to get the security tab to show up so that you can accomplish this

    +
    0 Votes
    gwito

    Microsoft refers to this problem as one of "ownership".

    To acquire ownership of files you have administrative rights to on an external drive in XP, follow the instructions found in this Microsoft Support article.

    http://support.microsoft.com/kb/308421