Questions

How to service the Laptop and PC?

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0 Votes
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How to service the Laptop and PC?

Timwateru
Hi team,

I have a question. The other night I was trying to service one of my mates laptop. He seemed to have problems with his laptop. Saying it used to be fast and now it seemed to be slow.

I told him the best way to service it is just do a complete repair.

So I backed up all his files and data and upgrade the OS with Windows.

Then after installing Windows 7, put all his files back and data and tell him to update the drivers online.

Now is this the right way and most efficient way to service or repair laptops and PCs?

Can someone help me with some thoughts or best solution on servicing and maintenance of Laptops and PC?

Thanks
  • +
    1 Votes
    OH Smeg

    That will work.

    But most times Slow Downs are caused by the user never running Defrag which allows the HDD to become so heavily Defragmented that the unit spends way too much time looking for the Files it needs.

    Also Crud builds up on the HDD and unused software gunks the thing down.

    So I start off with Crap Cleaner free

    http://www.piriform.com/ccleaner/download

    Malware Bytes Free

    http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html?tag=mncol&cdlPid=10878968

    and Spy Bot S&D to clean infections and general Crud off computers

    http://www.safer-networking.org/en/download/index.html

    Then after I'm sure that it's clean I install several Defrag Programs like Ultradefrag

    http://sourceforge.net/projects/ultradefrag/files/

    and iObit Defrag

    http://www.iobit.com/iobitsmartdefrag.html?Str=download

    as well as maybe Defragler

    http://www.piriform.com/defraggler

    and defrag the **** out of the HDD.

    If you want to reinstall the OS I would suggest Wiping the HDD with something like Boot & Nuke

    http://www.dban.org/download

    or Killdisc free

    http://www.killdisk.com/downloadfree.htm

    First to make sure that any infections have been killed totally. Many can survive a Format and reinstall.

    Col

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    0 Votes
    hippiekarl

    I can't tell you how many times a user who simply never dumps their temp files/history. It adds up fast, especially for those who, say, view a lot of YouTube et al, or carry a lot of open tabs (w Flash animations and so on). The web pages are cached for quick display, but once your temporary internet files are hogging up your capacity, you'll load pages faster by dumping your cache; they'll refresh and reload faster than a clogged system can just re-show them....I've noticed that Windows7 (at least the 64 bit dual-core) doesn't fragment at all like XP (or Win Me, hahahahaha!); you might try clicking the little gear icon ('tools') in your browser window, then Internet options>delete browsing history>(if you want to save passwords et al, then unclick that and clear 'History', 'Cookies', and 'Temporary Internet Files'). The longer it takes, the worse you needed to do it.
    Now check your page-loading time. Better? If not, try this next: Start button>computer>Hard Disk Drive OS (C:) Properties...on the 'General' tab (the default open tab there, click 'Disk Cleanup'. It will calculate the amount of space you can free up on your drive, and give you options on what to get rid of. If your machine is still 'slow', you probably have a messy registry as well (broken and/or never-used keys). Download one of the many free utilities for this (TweakNow PowerPack, available at cnet, is the one I use). Clean your registry!!!! How are you doing now? STILL 'slowdowned'? If so, now it's time to scan and defragment your drive, and I refer you back to Colin's excellent advice above......(I tried to post this as a separate answer, but only the second half would post, so I'm sticking it here) :)

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    0 Votes
    hippiekarl

    Here's the first half (read what's above second; this still cut my comment in two and now it's out of order AND in the wrong place, but mentally splice this in as the BEGINNING of my 'reply' above):
    I don't know how many times a 'slowdown' is caused by a user who simply never dumps their temp files/history. It adds up fast, especially for those who, say, view a lot of YouTube et al, or carry a lot of open tabs (w Flash animations and so on). The web pages are cached for quick display, but once your temporary internet files are hogging up your capacity, you'll load pages faster by dumping your cache; they'll refresh and reload faster than a clogged system can just re-show them....I've noticed that Windows7 (at least the 64 bit dual-core) doesn't fragment at all like XP (or Win Me, hahahahaha!); you might try clicking the little gear icon ('tools') in your browser window, then Internet options>delete browsing history>(if you want to save passwords et al, then unclick that and clear 'History', 'Cookies', and 'Temporary Internet Files'). The longer it takes, the worse you needed to do it.
    Now check your page-loading time. Better? If not, try this next: Start button>computer>

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    0 Votes
    Timwateru

    Many thanks Colin and the rest of the IT team,

    I will take your advice.

    God bless

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    0 Votes
    hippiekarl

    a user who simply never dumps their temp files/history. It adds up fast, especially for those who, say, view a lot of videos et al, or carry a lot of open tabs (w Flash animations and so on). The web pages are cached for quick display, but once your temporary internet files are hogging up your capacity, you'll load pages faster by dumping your cache; they'll refresh and reload faster than a clogged system can just re-show them....I've noticed that Windows7 (at least the 64 bit dual-core) doesn't fragment at all like XP (or Win Me, hahahahaha!); you might try clicking the little gear icon ('tools') in your browser window, then Internet options>delete browsing history>(if you want to save passwords et al, then unclick that and clear 'History', 'Cookies', and 'Temporary Internet Files'). The longer it takes, the worse you needed to do it.
    Now check your page-loading time. Better? If not, try this next: Start button>computer>Hard Disk Drive OS (C:) Properties...on the 'General' tab (the default open tab there, click 'Disk Cleanup'. It will calculate the amount of space you can free up on your drive, and give you options on what to get rid of. If your machine is still 'slow', you probably have a messy registry as well (broken and/or never-used keys). Download one of the many free utilities for this (TweakNow PowerPack, available at cnet, is the one I use). Clean your registry!!!! How are you doing now? STILL 'slowdowned'? If so, now it's time to scan and defragment your drive, and I refer you back to Colin's excellent advice above......

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    0 Votes
    hippiekarl

    a user who simply never dumps their temp files/history. It adds up fast, especially for those who, say, view a lot of videos et al, or carry a lot of open tabs (w Flash animations and so on). The web pages are cached for quick display, but once your temporary internet files are hogging up your capacity, you'll load pages faster by dumping your cache; they'll refresh and reload faster than a clogged system can just re-show them....I've noticed that Windows7 (at least the 64 bit dual-core) doesn't fragment at all like XP (or Win Me, hahahahaha!); you might try clicking the little gear icon ('tools') in your browser window, then Internet options>delete browsing history>(if you want to save passwords et al, then unclick that and clear 'History', 'Cookies', and 'Temporary Internet Files'). The longer it takes, the worse you needed to do it.
    Now check your page-loading time. Better? If not, try this next: Start button>computer>Hard Disk Drive OS (C:) Properties...on the 'General' tab (the default open tab there, click 'Disk Cleanup'. It will calculate the amount of space you can free up on your drive, and give you options on what to get rid of. If your machine is still 'slow', you probably have a messy registry as well (broken and/or never-used keys). Download one of the many free utilities for this (TweakNow PowerPack, available at cnet, is the one I use). Clean your registry!!!! How are you doing now? STILL 'slowdowned'? If so, now it's time to scan and defragment your drive, and I refer you back to Colin's excellent advice above......

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    0 Votes
    hippiekarl

    TR doesn't want me to tell you how to dump your Temporary internet files/History. I hope this isn't a new page-bug *facepalm*

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    0 Votes
    TheChas

    While it is true that Windows does and will slow down over time, you should not need to use the full restore more often than once every 2 to 3 years for most users.

    A good cleaning of temporary and old files will go a long way to improve performance.

    Also, uninstalling unneeded toolbars and add-ons goes a long way to improve performance.

    Look at every icon in the system tray. Each of those represent resources being used.

    Keeping anti-virus and anti-malware software up to date also goes a long way in keeping systems running properly.

    Free hard drive space is important as is sufficient RAM.

    Still , one of the best things to do is to be very cautious about where files are downloaded and what is included in free-ware that is installed.

    Chas

  • +
    1 Votes
    OH Smeg

    That will work.

    But most times Slow Downs are caused by the user never running Defrag which allows the HDD to become so heavily Defragmented that the unit spends way too much time looking for the Files it needs.

    Also Crud builds up on the HDD and unused software gunks the thing down.

    So I start off with Crap Cleaner free

    http://www.piriform.com/ccleaner/download

    Malware Bytes Free

    http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html?tag=mncol&cdlPid=10878968

    and Spy Bot S&D to clean infections and general Crud off computers

    http://www.safer-networking.org/en/download/index.html

    Then after I'm sure that it's clean I install several Defrag Programs like Ultradefrag

    http://sourceforge.net/projects/ultradefrag/files/

    and iObit Defrag

    http://www.iobit.com/iobitsmartdefrag.html?Str=download

    as well as maybe Defragler

    http://www.piriform.com/defraggler

    and defrag the **** out of the HDD.

    If you want to reinstall the OS I would suggest Wiping the HDD with something like Boot & Nuke

    http://www.dban.org/download

    or Killdisc free

    http://www.killdisk.com/downloadfree.htm

    First to make sure that any infections have been killed totally. Many can survive a Format and reinstall.

    Col

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    0 Votes
    hippiekarl

    I can't tell you how many times a user who simply never dumps their temp files/history. It adds up fast, especially for those who, say, view a lot of YouTube et al, or carry a lot of open tabs (w Flash animations and so on). The web pages are cached for quick display, but once your temporary internet files are hogging up your capacity, you'll load pages faster by dumping your cache; they'll refresh and reload faster than a clogged system can just re-show them....I've noticed that Windows7 (at least the 64 bit dual-core) doesn't fragment at all like XP (or Win Me, hahahahaha!); you might try clicking the little gear icon ('tools') in your browser window, then Internet options>delete browsing history>(if you want to save passwords et al, then unclick that and clear 'History', 'Cookies', and 'Temporary Internet Files'). The longer it takes, the worse you needed to do it.
    Now check your page-loading time. Better? If not, try this next: Start button>computer>Hard Disk Drive OS (C:) Properties...on the 'General' tab (the default open tab there, click 'Disk Cleanup'. It will calculate the amount of space you can free up on your drive, and give you options on what to get rid of. If your machine is still 'slow', you probably have a messy registry as well (broken and/or never-used keys). Download one of the many free utilities for this (TweakNow PowerPack, available at cnet, is the one I use). Clean your registry!!!! How are you doing now? STILL 'slowdowned'? If so, now it's time to scan and defragment your drive, and I refer you back to Colin's excellent advice above......(I tried to post this as a separate answer, but only the second half would post, so I'm sticking it here) :)

    +
    0 Votes
    hippiekarl

    Here's the first half (read what's above second; this still cut my comment in two and now it's out of order AND in the wrong place, but mentally splice this in as the BEGINNING of my 'reply' above):
    I don't know how many times a 'slowdown' is caused by a user who simply never dumps their temp files/history. It adds up fast, especially for those who, say, view a lot of YouTube et al, or carry a lot of open tabs (w Flash animations and so on). The web pages are cached for quick display, but once your temporary internet files are hogging up your capacity, you'll load pages faster by dumping your cache; they'll refresh and reload faster than a clogged system can just re-show them....I've noticed that Windows7 (at least the 64 bit dual-core) doesn't fragment at all like XP (or Win Me, hahahahaha!); you might try clicking the little gear icon ('tools') in your browser window, then Internet options>delete browsing history>(if you want to save passwords et al, then unclick that and clear 'History', 'Cookies', and 'Temporary Internet Files'). The longer it takes, the worse you needed to do it.
    Now check your page-loading time. Better? If not, try this next: Start button>computer>

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    0 Votes
    Timwateru

    Many thanks Colin and the rest of the IT team,

    I will take your advice.

    God bless

    +
    0 Votes
    hippiekarl

    a user who simply never dumps their temp files/history. It adds up fast, especially for those who, say, view a lot of videos et al, or carry a lot of open tabs (w Flash animations and so on). The web pages are cached for quick display, but once your temporary internet files are hogging up your capacity, you'll load pages faster by dumping your cache; they'll refresh and reload faster than a clogged system can just re-show them....I've noticed that Windows7 (at least the 64 bit dual-core) doesn't fragment at all like XP (or Win Me, hahahahaha!); you might try clicking the little gear icon ('tools') in your browser window, then Internet options>delete browsing history>(if you want to save passwords et al, then unclick that and clear 'History', 'Cookies', and 'Temporary Internet Files'). The longer it takes, the worse you needed to do it.
    Now check your page-loading time. Better? If not, try this next: Start button>computer>Hard Disk Drive OS (C:) Properties...on the 'General' tab (the default open tab there, click 'Disk Cleanup'. It will calculate the amount of space you can free up on your drive, and give you options on what to get rid of. If your machine is still 'slow', you probably have a messy registry as well (broken and/or never-used keys). Download one of the many free utilities for this (TweakNow PowerPack, available at cnet, is the one I use). Clean your registry!!!! How are you doing now? STILL 'slowdowned'? If so, now it's time to scan and defragment your drive, and I refer you back to Colin's excellent advice above......

    +
    0 Votes
    hippiekarl

    a user who simply never dumps their temp files/history. It adds up fast, especially for those who, say, view a lot of videos et al, or carry a lot of open tabs (w Flash animations and so on). The web pages are cached for quick display, but once your temporary internet files are hogging up your capacity, you'll load pages faster by dumping your cache; they'll refresh and reload faster than a clogged system can just re-show them....I've noticed that Windows7 (at least the 64 bit dual-core) doesn't fragment at all like XP (or Win Me, hahahahaha!); you might try clicking the little gear icon ('tools') in your browser window, then Internet options>delete browsing history>(if you want to save passwords et al, then unclick that and clear 'History', 'Cookies', and 'Temporary Internet Files'). The longer it takes, the worse you needed to do it.
    Now check your page-loading time. Better? If not, try this next: Start button>computer>Hard Disk Drive OS (C:) Properties...on the 'General' tab (the default open tab there, click 'Disk Cleanup'. It will calculate the amount of space you can free up on your drive, and give you options on what to get rid of. If your machine is still 'slow', you probably have a messy registry as well (broken and/or never-used keys). Download one of the many free utilities for this (TweakNow PowerPack, available at cnet, is the one I use). Clean your registry!!!! How are you doing now? STILL 'slowdowned'? If so, now it's time to scan and defragment your drive, and I refer you back to Colin's excellent advice above......

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    0 Votes
    hippiekarl

    TR doesn't want me to tell you how to dump your Temporary internet files/History. I hope this isn't a new page-bug *facepalm*

    +
    0 Votes
    TheChas

    While it is true that Windows does and will slow down over time, you should not need to use the full restore more often than once every 2 to 3 years for most users.

    A good cleaning of temporary and old files will go a long way to improve performance.

    Also, uninstalling unneeded toolbars and add-ons goes a long way to improve performance.

    Look at every icon in the system tray. Each of those represent resources being used.

    Keeping anti-virus and anti-malware software up to date also goes a long way in keeping systems running properly.

    Free hard drive space is important as is sufficient RAM.

    Still , one of the best things to do is to be very cautious about where files are downloaded and what is included in free-ware that is installed.

    Chas