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How was someone else able to control a library computer?

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@birchswinger: It is unfortunate that so many in my profession lack even rudimentary social skills, and think that name-calling is an ok thing to do. I would like to apologize on behalf of true IT professionals everywhere for the conduct of one or two on this thread who claim to be professional but demonstrate otherwise by communicating in a most unprofessional way.

If I talked to end-users the way you have been addressed here, I would quickly become a professional unemployment recipient. I hope all goes well for you and that you are granted a modicum of peace.

All that being said, I'd love to get my hands on the jerk/s who perpetrated this evil on you and do some very unprofessional things to them.