hp laserjet 1015 installation in windows vista troubleshooting

0 Votes

hp laserjet 1015 installation in windows vista troubleshooting


i am having hp laserjet 1015 & windows xp & vista i have instalted printer in both the
os in windows xp i am able to print,

in vista the printer is installed but print
does not comes while printing
i have also updated the latest drivers from
hp website too, hp says the printers are compatiable with vista but not able to get the print.
is there any solution to my problem for windows vista
0 Votes
OH Smeg
Collapse -

Download Info

This section will help you in the download of the software to your computer and start you on the install process.
Before proceeding with the software installation, the printer must first be properly set up, and your computer must be ready to print.

Turn on the printer first, then turn on the computer.
Close any screen savers, virus protection programs, or other software programs running on your computer.
Click on Download Now and a File Download box will appear.
Select Save This Program to Disk and a Save As box will appear.
Select a directory to save the file in and click Save.
Locate the file using Windows Explorer when the download has completed.
Double click on the file. This will extract all the driver files into a directory on your hard drive. The directory these files are extracted to will have a similar name to the printer model that was downloaded (i.e., c:\lj5500). However, you can change the path and directory name at the time of extracting the file.
Open the Printers Window (Click Start-Settings-Printers).

Update the printer if it was previously installed
Right click on the printer and select Properties from the pop menu.
On the General tab, select New Driver.
Click on the Warning Box that pops up.
A printer listing box will appear. Select Have Disk.
Another box Install from Disk appears.
Click the Browse to locate the expanded files directory (i.e., c:\lj5500).
Click on the file ending with .inf .
Click Open and then Okay and let files install.

Add the printer if it hasn't been installed yet.
Click Add New Printer
Follow the instructions of the Add Printer Wizard.

But much more importantly HP says that this device is only compatible with the following Windows OS's

Windows NT 4.0, Windows 95
Windows 98, Windows Me, Windows 2000, Windows XP

In section one of this Printing System Late-breaking Readme for the HP Laserjet 1010, 1012, and 1015 printer

that HP tells you to read before installing


0 Votes
Collapse -

You didn't say, but is the printer hooked to the XP machine and shared to the Vista machine?