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i CAN'T ACCESS my netscape navigator 7.2 account

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i CAN'T ACCESS my netscape navigator 7.2 account

teja.2006
I hav account on vsnl.com and it only access through Netscape Navigator 7.2. when i start pc, mail are shown at the startup, I hav 2 only Click on Netscape Mail and Newsgroup icon and then email starts downloading
but now when i start my pc not only it do not showing me mail but i can't even access my account, i hav all backup of all the mails on my drive, but when i click on Message menu message>new message, every time it showing me "New Acount Setup"
This pc is our office's host computer, many times we access this pc Through remote access to use internet service, How can i access my account and restore data
My email id:Teja.2006@yahoo.co.in
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    ThumbsUp2

    If your account is with VSNL.COM, you need to contact them to see why your login credentials no longer work. It's entirely possible they've changed something on their end. It's also possible you haven't paid your account and got disconnected. So, contact THEM first.

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    seanferd

    If you cannot access your locally stored mail, check the account setup.

    If you want to search for and back up the mail files in case you need to recreate the account, check here for the Netscape 7x profile (it will contain other settings beside mail as well).

    C:\Documents and Settings\user_name\Application Data\Mozilla\Profiles\profilename\xxxxxxxx.slt

    address books = *.mab
    mail files = Inbox, Sent, & whatever folders you have created.
    mail filter = rules.dat

  • +
    0 Votes
    ThumbsUp2

    If your account is with VSNL.COM, you need to contact them to see why your login credentials no longer work. It's entirely possible they've changed something on their end. It's also possible you haven't paid your account and got disconnected. So, contact THEM first.

    +
    0 Votes
    seanferd

    If you cannot access your locally stored mail, check the account setup.

    If you want to search for and back up the mail files in case you need to recreate the account, check here for the Netscape 7x profile (it will contain other settings beside mail as well).

    C:\Documents and Settings\user_name\Application Data\Mozilla\Profiles\profilename\xxxxxxxx.slt

    address books = *.mab
    mail files = Inbox, Sent, & whatever folders you have created.
    mail filter = rules.dat