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i can't get my new card to be recognized

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Charles Bundy
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and no DVI changers? That would be my only other guess (either a bad VGA-DVI adapter or cable or monitor not switching to DVI when plugged into the 8400 or a bad DVI port on the card)

Sounds like there is power to the card, thus it has to be a hardware problem with either card, cable or monitor input select.