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I have a user (XP pro) who gets locked out of her account every day.

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I know this may sound a bit too simple but i have had a similar thing happen at my school where a staff user had a G-Mail account that ran at startup and wanted to access the net immediately to check for new mail. If the logon passsword was changed then the G-Mail program, at next logon, trying to access the internet via our proxy server, would lock her account until she remembered to update her internet password - ticking that "Remember my password" can be a real nuisance sometimes.