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Final Update -- Trying ATT UVerse on for size...

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Final Update -- Trying ATT UVerse on for size...

boxfiddler Moderator
Is anyone using it?

I'm thinking of dumping Charter in favor of UVerse. Thoughts, opinions, advice will be highly appreciated, and thumbed.

Any known issues with Linux?

Thanks!

HAL? Better know who you are if you answer this!
Davette

title revision
update
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    Jacky Howe

    and I really can't comment not having used either. But it will give you a bump if nothing else.


    http://forums.cnet.com/5208-6035_102-0.html?forumID=60&threadID=247130&messageID=2679930

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    boxfiddler Moderator

    I've been finding both good and bad reviews, most of it 6 months or more old. Hadn't got to those yet.

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    Jacky Howe

    the pros and the cons. Good luck.

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    seanferd

    I know some folks around here who use it. Are you going to use it for TV or just internet access?

    As far as internet and AT&T, I use their DSL, and Linux/BSD of various flavors have presented no issues. Heck, I even got connectivity with Haiku (BeOS) in a VM.

    AT&T will add another box to the side of your house, and give you some type of gateway/modem/router/cable box thingumie as well.

    edit: I should point out that speeds offered by Uverse are higher that the normal DSL speeds, (VDSL) as it runs over fiber to a neighborhood node (big ugly green box*), or possibly right to your door.

    The video to your TV is MPEG 4 encoded.

    * Been known to explode, but that's been fixed.

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    boxfiddler Moderator

    TV and Internet. I can - supposedly - get comparable Internet speed as well as drastically up our channel load for significantly less than what Charter is screwing me for.

    Fiber to the node, copper to the house.

    *As long as we're not here when it explodes, and the whole house burns down, and we can sue the sh*t out of ATT after, that's cool with me.

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    seanferd

    not the house. Due to poorly designed or manufactured batteries (sound familiar?). That company is out of business.

    So, explosions in the street. Some may applaud the demise of such an ugly green box, providing shrapnel does not break their windows or persons.

    The box on your house is just a junction box, like the one for phone service.

    The internet speed should be good, it needs to be good for the broadcast video over IP.

    The only problem I encountered in my limited exposure (I was tiling a shower nearby) was that sound was lost on one of two televisions. A quick call resulting in instructions to cycle power on the router-thingumie had it sorted straight away.

    If you have very old copper in the house, rewiring your internal phone lines should ensure a quality signal. I actually did this when I got DSL, but the speed stayed about the same. If the old lines aren't bad, they may be better than new, so YMMV. Make sure any perceived speed or signal quality issues are not the result of other factors first, as rewiring can be a PITA depending on the house.

    Anyway, I'll ask these not-very-technically-inclined folks for their opinions, and I'll try to do a speed test if allowed. One test does not make a good sample size, but it may be worth something.

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    boxfiddler Moderator

    we do have fairly old copper in the house. Hmmm... looks like a no-fun job. Thanks for something to think about in the event we have problems.

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    NotSoChiGuy

    ...to be available in my sub-division, so I can dump Comcast.

    I have a friend in the Bolingbrook, IL area that has the service. The picture quality is as close to real-life as you can get. When it is storming, he often calls to see whether or not my Comcraptic picture is pixelating (of course it is....and a slight digression, I had Dish Network prior to moving, and it was much more reliable in bad weather than Comcast).

    The price package in my area is also fantastic: $129 gets you full boat everything (from what the rep at the AT&T store said a couple months back when I inquired). I pay $50 more than that now, and don't get premium channels.

    Looking forward to the call to Comcast to cancel service!!

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    boxfiddler Moderator

    Does your friend get TV and Internet?

    Thanks if you can offer any second hand details.

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    NotSoChiGuy

    ...and is extremely pleased with it. I know, because when he comes over, he constantly gloats over how long things take to download on my cable modem ("oh, guess the neighbor kids are downloading illegal music again...haha"). Additionally, things do seem to pull up quicker on his system as opposed to mine (and my PC is actually much better, plus I use Firefox with no add-ins...he uses IE with various toolbars and add-ins).

    I'm not sure how his broadband would be impacted by scaled usage (relatively few people have it in his area...despite it being a pilot test zone). Though, I will say, with Comcast giving away a Wii with every 2 year subscription, I am fairly certain my connection speeds will be taking severe hits shortly!

    The only service that is comparable is the phone. I haven't had a single complaint about the phone (the screening of anonymous #'s is a nice feature...so I do have one nice thing to say about Comcast)...and so far, neither has he (I can't say we've compared features between the services, though).

    For me, when it is available, even if the service wasn't appreciably better, it would be worthwhile to move. A). Comcast has had a local monopoly for far too long, and as a result B). Comcast's customer service absolutely stinks...whereas, I can honestly say I've had good experience with AT&T (cell phone account as well as business class use), and my friend has yet to encounter any problems with them (he said the installation went well...which means a lot if you ever deal with a firm like Comcast).

    Hope this helps!

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    boxfiddler Moderator

    same with Charter here. It's been them or DSL here, too. Friends who use DSL tell me my cable is faster, so I'm not inclined to go to DSL. Seems to me speed should be comparable with UVerse, so...

    :)

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    NotSoChiGuy

    Hopefully, a year or so from now, we're not back posting to a thread "who feels duped by Uverse"!!

    :)

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    SundayBiker

    Cable internet is faster than dsl, I have 19Mb/s download speed on cox, dsl doesn't even come close to that. And this seems to be the case for tv over dls too. Also you need a home phone with them, we din't have a home phone in years, we have a tone of minutes on cells, besides, we're hardly at home where you can call me on my cell anyway! I have Cox digital with HD channels and never had the problems you are talking about here, signal never dropped or anyhing, never calld for assistance and the HD DVR/receiver works like a charm, I'm surprized to hear all this. I wouldn't go back to dsl, let alone tv over dsl, but again I see others had problems with cable and satellite too, hope it helps.

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    seanferd

    U-verse is VDSL (FTTN or FTTP), faster than "conventional" DSL.

    Glad to hear you have good service with Cox. They sucked rocks around here since the '80s, although I'm given to understand they are much improved the last few years. It could be the result of losing their monopoly, I suppose.

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    SundayBiker

    Right, but you can't get lightning speed through old phone wires (CAT3 I belive), and you have to share tv and internet most of the time.

    There is a lot of competition from sattelite around here, I guess that's why Cox stepped up the services. I only have 45 HD channels vs. some 100 on sattelite, but it's cheaper and more convenient. I have tv and internet with them it would be a pain to change everything, I'm sure they'll get more channels soon.
    It looks like all the services differ a lot, so boxfidller it might be more helpful to ask people in your area and see the specifics. I'm surprised to see how different services are all over the place from the same company.

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    boxfiddler Moderator

    is neither DSL or Cable.

    It is fiber to a neighborhood node. It is then dedicated copper to the end user, ethernet, and TV over IP.

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    seanferd

    This is why I suggest finding out the offered speeds for the available options, then get an idea as to what actual performance is like. Relate that to price, and what speed actually makes sense for the particular customer.

    Cable can be quite fast, but it can also be awful, depending on whether the customer's loop is overloaded or heavily used. I doubt it can beat FTTP, but that wouldn't apply in Boxfiddler's case, in my understanding.

    Just go with what works for you.

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    seanferd

    Since it isn't set up like a co-ax cable network, this should not pose a problem, AFAIK.

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    boxfiddler Moderator

    that's my understanding, also. Anything resembling 'shared access' runs through the fiber from the node to central office. From the node to demarc is dedicated to the user.

    This strikes me as a good idea.

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    NotSoChiGuy

    Indeed!

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    boxfiddler Moderator

    in hopes of catching more eyes.

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    seanferd

    So, I make talky-talky with these peoples. All say they are very happy with Uverse, it was much better than cable for broadband, as the high price paid for cable broadband, through Cox, never ran anywhere near the quoted speed. (They did speed tests, probably through BroadbandReports or similar.)
    <br><br>
    They say the TV is quite good, they feel the picture quality is better, the selection of programming and whatnot are good as well. No complaints about the VOIP either.
    <br><br>
    Aside: Thanks Boxfiddler, I find it entertaining to have reached 42 thumbs. :) <br>

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    boxfiddler Moderator

    I'll give it a few days before 'thumbing you' again.

    Thanks for the chatup. I appreciate it very much.

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    seanferd

    I'll take 42 as a milestone, rather than a destination. I still haven't created a second user account yet, and I'm not going to do so in fear of 43 thumbs. Not that I ever expected to receive as many as I have in the first place.

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    boxfiddler Moderator

    that thumb was the last thing I did on TR yesterday! lol Now I don't remember what I was going to post.

    At any rate, hopefully this will bump it back onto the board.

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    seanferd

    Short stories:
    <br><br>
    <i>I shut down my old computer and hooked up the HP. Unfortunately, I couldn't get online! I installed the Juno software and could get and send email, but couldn't connect to Juno central computers. The modem would dial and get to the internet, but couldn't get into where the browser is. My old computer refused to boot up. I was, once again, broken down on the shoulder of the information superhighway.</i>

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    seanferd

    Short stories:

    "the River des Peres...was moved into a wooden box underground"

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    boxfiddler Moderator

    on both counts.
    Thanks for the giggly bumps.

    Or is the bumpy giggles?

    etu

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    seanferd

    Quick and easy to install ... All in all, Unix can support up to 12kg of laundry ... Up to 12m of drying space."

    Listed U.L(Underwriters Loboratorle Inc.)

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    boxfiddler Moderator

    at this rate.

    Surely someone else out here is using UVerse or has friends/family that are???

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    boxfiddler Moderator

    bumping, bumping. Looking for more thoughts and opinions. Opinions are like that other thing everybody has.

    etu

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    seanferd

    Where UVerse is available? No? Nobody?
    I don't believe it.

    San Antonio
    Houston
    San Francisco
    Oakland
    San Jose
    Santa Clara
    Hartford
    New Haven
    Stamford
    Anderson
    Bloomington
    Indianapolis
    Muncie
    Milwaukee
    Racine,
    Dallas-Fort Worth
    Kansas City
    Detroit
    Ann Arbor
    Riverside
    Ventura County
    Los Angeles
    Cleveland
    Akron
    San Diego
    Oklahoma City
    Sacramento
    Austin
    St. Louis
    Columbus
    Northeastern Illinois
    West Michigan
    Atlanta

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    seanferd

    (or religion, aka: brand loyalty) than honey.
    <br><br>
    http://techrepublic.com.com/5208-6230-0.html?forumID=101&threadID=271229&messageID=2566581
    <br><br>
    etu: It's catching!

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    boxfiddler Moderator

    just about the time I clicked this one to see what you had to say!

    Zees espaireemint coold proof berry, berry eenteresteeenk.

    etu - had to be a typo, don't know how to speel an accent.

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    boxfiddler Moderator

    nope. Never even occurred to me. <slaps self upside forehead>
    Duh.

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    Jacky Howe

    a lot from visiting Forums.


    I have one favourite that I visit everyday when it is working.

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    seanferd

    I'll keep my lids peeled for anything else out there as well.

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    boxfiddler Moderator

    I think maybe I shouldn't think so much about what other people think in future. :0

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    seanferd

    And think I might think of something that someone may have not thought of.* Without worrying about stating what may already be obvious.
    <br><br>

    * There is no way that I'll try to fix that. Ugh.
    <br><br>
    edit: There's this one also, with fora and a wiki, and garshk, a map. Technician's forum as well. http://www.uverseusers.com/
    <br><br>
    edit: Forum broken down by state as well.

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    Jacky Howe

    up a few leads that may help you out of your predicament. It is only early days and hopefully some more members may be able to contribute.


    Just think, if you hadn't posted this question where would you have been. seanferd has just posted a good link.

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    boxfiddler Moderator

    Older information is not so great, newer information is quite enticing. Charter, while speedy enough to keep me happy in spite of their non-existent customer service, is cr@p value for the TV channel money.

    Will let you folks know how it goes. I'll drag up seanferd's 'totally bites' thread to defend it, or accuse it.

    Thanks to all of you for your pointing in appropriate directions!

    etu

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    Jacky Howe

    I don't watch much TV as most of the shows that I would watch are on after my bedtime. I am thinking of getting a recorder so that I can watch them at my leisure. The operative word here being "thinking".

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    boxfiddler Moderator

    but the other person that lives here lives for it.

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    Jacky Howe

    you have to keep him happy or your life will be miserable.

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    seanferd

    values of β will give rise to dom!

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    boxfiddler Moderator

    this afternoon on whether to bump it, or leave it die.

    It looks like that is settled.

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    seanferd

    I keep a link on my desktop, and check when I'm in. I'll let it die on the vine at your say-so.
    <br><br>
    Anyway, have you read up on any of the negative reviews out there? I sort of have my doubts about the IPTV, but many of the negative comments are in older articles I've read.
    <br><br>
    The real question is: Does UVerse offer a listed speed that is suitable for you? If so, I suppose we can check on whether the reported speeds for a given bandwidth fall within an acceptable range, and adjust for probability that negative perceptions are likely reported more often than satisfaction. Unless, of course, folks are afraid of that clause in the AT&T customer contracts that frowns upon negative comments on services rendered. :0 <br><br>

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    boxfiddler Moderator

    You and Jacky should collect some thumbs while you can, to make up for all the ones you should have gotten from people you helped.

    Most of my thumbs are 'BS' thumbs, but I've collected a bazillion thank you's.

    Ok, hyperbole, but I know how it feels to not the thumb you earn.



    I'll keep you guys posted once service is in place.

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    seanferd

    I've known what it is like to have little choice among crappy ISPs. I was glad to be able to finally get DSL. Maybe some day I'll try UVerse as well.

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    boxfiddler Moderator

    Charter is paid until the 9th of September. Will not cancel cable until then, jic. No refund, but I prefer to be able to swap back easily if I need to.

    Here goes nuthin'.

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    Jacky Howe

    I hope that it all works out for you.

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    seanferd

    Well, good luck with all that. I hear the installation takes a while, but perhaps they've gotten faster with that.
    <br><br>
    One caveat on the Charter/UVerse combo: There have been complaints, in fact, lawsuits, because UVerse supposedly interferes somehow with with cable when in the same house. I'll see if I can find one of the articles I've read on that. I don't even know if it is an issue any longer (or if it ever really was). I think Comcast was one company bringing suit against AT&T for this, in Chicago, I believe.
    <br><br>
    I hope it all goes smoothly for you, and that the service is impeccable.
    <br><br>
    edit: Links.
    http://gizmodo.com/383020/atts-u+verse-screwing-with-network-says-comcast
    <br><br>
    http://www.uverseusers.com/component/option,com_smf/Itemid,2/topic,7414.0/
    <br><br>
    http://www.geek.com/comcast-claims-u-verse-causing-problems-with-its-internet-service/
    <br><br>

    <br><br>

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    boxfiddler Moderator

    I don't think? All UVerse. Just ain't returning equipment to Charter til my billing period is up, just in case. But I will look into that. Like tonight sometime. Thanks.

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    boxfiddler Moderator

    Install went on all around me while I was still surfing. Cable is still on, but installer disconnected to use the coax already in place. Been surfing all night, and OH has been tubing (!) all night. No probs.

    This may not be quite exactly what you meant by coexistence, but it's as close as it gets around here.

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    seanferd

    Interference supposedly occurs for customers using both UVerse and some other cable option at the same time. Since you aren't doing that, I suspect this would be a non-issue.

    Happy surfing!

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    jdclyde

    We had a horror story with them that would take longer to explain than I have time for right now.

    They are basically three companies.

    Collections
    Sales
    Service

    In that order, and the three do NOT work well together.

    We bought a service that we never got, and because we didn't PAY for that service we never got, they one day cut ALL services, without so much as a phone call or letter in the mail. Yes, it WAS a surprise to our sales rep. We found out they had turned the lines off when we called service to let them know our lines had gone down. They WERE getting a few 100k from us a year for long distance and were trying to give them more. We got nailed instead.

    We never got the service, and were completely moved off of AT&T by the next week and will NEVER go back.

    I had to cancel my home phone when SBC was bought out by AT&T because I will NOT do business with them again.

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    seanferd

    that have been available to me. AT&T is a good example of the big, dumb corps that try so hard to make me hate them, but my personal experience with several companies made me positively dive for AT&T DSL when offered at a very reasonable price. The only trouble I've actually had with them has been weird outages over the past week. Cable companies, on the other hand, liked to shut off service for me two weeks after I'd paid the bill, for some reason. Had that experience with three of them, along with lots of outages. I went with satellite and never looked back until a new cable & internet company started up. They seem to be very good, but I can't buy bandwidth any cheaper than what I get now.

    To me, it's kind of a "pick your poison" decision. I hope you have much better service from your providers.

    Aside: AT&T is still really SBC (who sucked anyway). They bought AT&T and took the name. Then again, I don't suppose it matters which way that went, does it?

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    boxfiddler Moderator

    Charter - sucks. Internet speed and connection ok, TV channel lineup way too minimal for $50/month, service non-existent.
    ATT DSL/Charter TV - Cable internet faster, still stuck with over-priced Charter TV. Sucky to non-existent service with both.
    ATT UVerse - cable comparable Internet speed, serious channel lineup, less expensive, sucky to non-existent service.

    Rock and a hard place game. Juggle it for all its worth, I figure.

    Thanks for the opinion, though.

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    jdclyde

    And I still don't rate a thumb.... :_|

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    boxfiddler Moderator

    poohead. X-(

    But because it's you...

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    jdclyde

    get a thumb in that discussion....

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    boxfiddler Moderator

    And your post above was just a rant. X-(

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    jdclyde

    It was giving an example of the way AT&T DOESN'T support their customers.

    A very helpful bit of information when looking to deal with a company. B-)


    There, THAT was a rant.....

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    boxfiddler Moderator

    Will be offline in a bit, probably for most of the afternoon.

    Better be able to get back to this and play! B-)

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    seanferd

    AT&T can be downright awful for service, but I personally haven't had any better luck with anyone else, and I don't feel like dropping the cash for service from WOW, when I get what I need dirt cheap.

    Unless a good contender is available, it's just a choice of the lesser of multiple evils.

    My only recent problems with AT&T were internet outages, which actually didn't last very long, but there must have been more to it as it was reported at SANS internet storm center, with no additional info.

    The only other problem I had was when the tranny for my router died. The phone call was interminable, with multiple escalations, (can you try this?) when I knew darn well what the issue was. When I finally got transferred to the manufacturer, the guy knew that I knew what I was talking about, and sent me a whole new router for free. Sure enough, when it came, I just took the transformer and used it to power the router: Voila, Internet. Now I have a backup router, but no supply.

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    Jacky Howe

    and I really can't comment not having used either. But it will give you a bump if nothing else.


    http://forums.cnet.com/5208-6035_102-0.html?forumID=60&threadID=247130&messageID=2679930

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    boxfiddler Moderator

    I've been finding both good and bad reviews, most of it 6 months or more old. Hadn't got to those yet.

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    Jacky Howe

    the pros and the cons. Good luck.

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    seanferd

    I know some folks around here who use it. Are you going to use it for TV or just internet access?

    As far as internet and AT&T, I use their DSL, and Linux/BSD of various flavors have presented no issues. Heck, I even got connectivity with Haiku (BeOS) in a VM.

    AT&T will add another box to the side of your house, and give you some type of gateway/modem/router/cable box thingumie as well.

    edit: I should point out that speeds offered by Uverse are higher that the normal DSL speeds, (VDSL) as it runs over fiber to a neighborhood node (big ugly green box*), or possibly right to your door.

    The video to your TV is MPEG 4 encoded.

    * Been known to explode, but that's been fixed.

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    boxfiddler Moderator

    TV and Internet. I can - supposedly - get comparable Internet speed as well as drastically up our channel load for significantly less than what Charter is screwing me for.

    Fiber to the node, copper to the house.

    *As long as we're not here when it explodes, and the whole house burns down, and we can sue the sh*t out of ATT after, that's cool with me.

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    seanferd

    not the house. Due to poorly designed or manufactured batteries (sound familiar?). That company is out of business.

    So, explosions in the street. Some may applaud the demise of such an ugly green box, providing shrapnel does not break their windows or persons.

    The box on your house is just a junction box, like the one for phone service.

    The internet speed should be good, it needs to be good for the broadcast video over IP.

    The only problem I encountered in my limited exposure (I was tiling a shower nearby) was that sound was lost on one of two televisions. A quick call resulting in instructions to cycle power on the router-thingumie had it sorted straight away.

    If you have very old copper in the house, rewiring your internal phone lines should ensure a quality signal. I actually did this when I got DSL, but the speed stayed about the same. If the old lines aren't bad, they may be better than new, so YMMV. Make sure any perceived speed or signal quality issues are not the result of other factors first, as rewiring can be a PITA depending on the house.

    Anyway, I'll ask these not-very-technically-inclined folks for their opinions, and I'll try to do a speed test if allowed. One test does not make a good sample size, but it may be worth something.

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    boxfiddler Moderator

    we do have fairly old copper in the house. Hmmm... looks like a no-fun job. Thanks for something to think about in the event we have problems.

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    NotSoChiGuy

    ...to be available in my sub-division, so I can dump Comcast.

    I have a friend in the Bolingbrook, IL area that has the service. The picture quality is as close to real-life as you can get. When it is storming, he often calls to see whether or not my Comcraptic picture is pixelating (of course it is....and a slight digression, I had Dish Network prior to moving, and it was much more reliable in bad weather than Comcast).

    The price package in my area is also fantastic: $129 gets you full boat everything (from what the rep at the AT&T store said a couple months back when I inquired). I pay $50 more than that now, and don't get premium channels.

    Looking forward to the call to Comcast to cancel service!!

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    boxfiddler Moderator

    Does your friend get TV and Internet?

    Thanks if you can offer any second hand details.

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    NotSoChiGuy

    ...and is extremely pleased with it. I know, because when he comes over, he constantly gloats over how long things take to download on my cable modem ("oh, guess the neighbor kids are downloading illegal music again...haha"). Additionally, things do seem to pull up quicker on his system as opposed to mine (and my PC is actually much better, plus I use Firefox with no add-ins...he uses IE with various toolbars and add-ins).

    I'm not sure how his broadband would be impacted by scaled usage (relatively few people have it in his area...despite it being a pilot test zone). Though, I will say, with Comcast giving away a Wii with every 2 year subscription, I am fairly certain my connection speeds will be taking severe hits shortly!

    The only service that is comparable is the phone. I haven't had a single complaint about the phone (the screening of anonymous #'s is a nice feature...so I do have one nice thing to say about Comcast)...and so far, neither has he (I can't say we've compared features between the services, though).

    For me, when it is available, even if the service wasn't appreciably better, it would be worthwhile to move. A). Comcast has had a local monopoly for far too long, and as a result B). Comcast's customer service absolutely stinks...whereas, I can honestly say I've had good experience with AT&T (cell phone account as well as business class use), and my friend has yet to encounter any problems with them (he said the installation went well...which means a lot if you ever deal with a firm like Comcast).

    Hope this helps!

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    boxfiddler Moderator

    same with Charter here. It's been them or DSL here, too. Friends who use DSL tell me my cable is faster, so I'm not inclined to go to DSL. Seems to me speed should be comparable with UVerse, so...

    :)

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    NotSoChiGuy

    Hopefully, a year or so from now, we're not back posting to a thread "who feels duped by Uverse"!!

    :)

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    SundayBiker

    Cable internet is faster than dsl, I have 19Mb/s download speed on cox, dsl doesn't even come close to that. And this seems to be the case for tv over dls too. Also you need a home phone with them, we din't have a home phone in years, we have a tone of minutes on cells, besides, we're hardly at home where you can call me on my cell anyway! I have Cox digital with HD channels and never had the problems you are talking about here, signal never dropped or anyhing, never calld for assistance and the HD DVR/receiver works like a charm, I'm surprized to hear all this. I wouldn't go back to dsl, let alone tv over dsl, but again I see others had problems with cable and satellite too, hope it helps.

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    seanferd

    U-verse is VDSL (FTTN or FTTP), faster than "conventional" DSL.

    Glad to hear you have good service with Cox. They sucked rocks around here since the '80s, although I'm given to understand they are much improved the last few years. It could be the result of losing their monopoly, I suppose.

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    SundayBiker

    Right, but you can't get lightning speed through old phone wires (CAT3 I belive), and you have to share tv and internet most of the time.

    There is a lot of competition from sattelite around here, I guess that's why Cox stepped up the services. I only have 45 HD channels vs. some 100 on sattelite, but it's cheaper and more convenient. I have tv and internet with them it would be a pain to change everything, I'm sure they'll get more channels soon.
    It looks like all the services differ a lot, so boxfidller it might be more helpful to ask people in your area and see the specifics. I'm surprised to see how different services are all over the place from the same company.

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    boxfiddler Moderator

    is neither DSL or Cable.

    It is fiber to a neighborhood node. It is then dedicated copper to the end user, ethernet, and TV over IP.

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    seanferd

    This is why I suggest finding out the offered speeds for the available options, then get an idea as to what actual performance is like. Relate that to price, and what speed actually makes sense for the particular customer.

    Cable can be quite fast, but it can also be awful, depending on whether the customer's loop is overloaded or heavily used. I doubt it can beat FTTP, but that wouldn't apply in Boxfiddler's case, in my understanding.

    Just go with what works for you.

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    seanferd

    Since it isn't set up like a co-ax cable network, this should not pose a problem, AFAIK.

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    boxfiddler Moderator

    that's my understanding, also. Anything resembling 'shared access' runs through the fiber from the node to central office. From the node to demarc is dedicated to the user.

    This strikes me as a good idea.

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    NotSoChiGuy

    Indeed!

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    boxfiddler Moderator

    in hopes of catching more eyes.

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    seanferd

    So, I make talky-talky with these peoples. All say they are very happy with Uverse, it was much better than cable for broadband, as the high price paid for cable broadband, through Cox, never ran anywhere near the quoted speed. (They did speed tests, probably through BroadbandReports or similar.)
    <br><br>
    They say the TV is quite good, they feel the picture quality is better, the selection of programming and whatnot are good as well. No complaints about the VOIP either.
    <br><br>
    Aside: Thanks Boxfiddler, I find it entertaining to have reached 42 thumbs. :) <br>

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    boxfiddler Moderator

    I'll give it a few days before 'thumbing you' again.

    Thanks for the chatup. I appreciate it very much.

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    seanferd

    I'll take 42 as a milestone, rather than a destination. I still haven't created a second user account yet, and I'm not going to do so in fear of 43 thumbs. Not that I ever expected to receive as many as I have in the first place.

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    boxfiddler Moderator

    that thumb was the last thing I did on TR yesterday! lol Now I don't remember what I was going to post.

    At any rate, hopefully this will bump it back onto the board.

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    seanferd

    Short stories:
    <br><br>
    <i>I shut down my old computer and hooked up the HP. Unfortunately, I couldn't get online! I installed the Juno software and could get and send email, but couldn't connect to Juno central computers. The modem would dial and get to the internet, but couldn't get into where the browser is. My old computer refused to boot up. I was, once again, broken down on the shoulder of the information superhighway.</i>

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    seanferd

    Short stories:

    "the River des Peres...was moved into a wooden box underground"

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    boxfiddler Moderator

    on both counts.
    Thanks for the giggly bumps.

    Or is the bumpy giggles?

    etu

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    seanferd

    Quick and easy to install ... All in all, Unix can support up to 12kg of laundry ... Up to 12m of drying space."

    Listed U.L(Underwriters Loboratorle Inc.)

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    boxfiddler Moderator

    at this rate.

    Surely someone else out here is using UVerse or has friends/family that are???

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    boxfiddler Moderator

    bumping, bumping. Looking for more thoughts and opinions. Opinions are like that other thing everybody has.

    etu

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    seanferd

    Where UVerse is available? No? Nobody?
    I don't believe it.

    San Antonio
    Houston
    San Francisco
    Oakland
    San Jose
    Santa Clara
    Hartford
    New Haven
    Stamford
    Anderson
    Bloomington
    Indianapolis
    Muncie
    Milwaukee
    Racine,
    Dallas-Fort Worth
    Kansas City
    Detroit
    Ann Arbor
    Riverside
    Ventura County
    Los Angeles
    Cleveland
    Akron
    San Diego
    Oklahoma City
    Sacramento
    Austin
    St. Louis
    Columbus
    Northeastern Illinois
    West Michigan
    Atlanta

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    seanferd

    (or religion, aka: brand loyalty) than honey.
    <br><br>
    http://techrepublic.com.com/5208-6230-0.html?forumID=101&threadID=271229&messageID=2566581
    <br><br>
    etu: It's catching!

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    boxfiddler Moderator

    just about the time I clicked this one to see what you had to say!

    Zees espaireemint coold proof berry, berry eenteresteeenk.

    etu - had to be a typo, don't know how to speel an accent.

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    boxfiddler Moderator

    nope. Never even occurred to me. <slaps self upside forehead>
    Duh.

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    Jacky Howe

    a lot from visiting Forums.


    I have one favourite that I visit everyday when it is working.

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    seanferd

    I'll keep my lids peeled for anything else out there as well.

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    boxfiddler Moderator

    I think maybe I shouldn't think so much about what other people think in future. :0

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    seanferd

    And think I might think of something that someone may have not thought of.* Without worrying about stating what may already be obvious.
    <br><br>

    * There is no way that I'll try to fix that. Ugh.
    <br><br>
    edit: There's this one also, with fora and a wiki, and garshk, a map. Technician's forum as well. http://www.uverseusers.com/
    <br><br>
    edit: Forum broken down by state as well.

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    Jacky Howe

    up a few leads that may help you out of your predicament. It is only early days and hopefully some more members may be able to contribute.


    Just think, if you hadn't posted this question where would you have been. seanferd has just posted a good link.

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    boxfiddler Moderator

    Older information is not so great, newer information is quite enticing. Charter, while speedy enough to keep me happy in spite of their non-existent customer service, is cr@p value for the TV channel money.

    Will let you folks know how it goes. I'll drag up seanferd's 'totally bites' thread to defend it, or accuse it.

    Thanks to all of you for your pointing in appropriate directions!

    etu

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    Jacky Howe

    I don't watch much TV as most of the shows that I would watch are on after my bedtime. I am thinking of getting a recorder so that I can watch them at my leisure. The operative word here being "thinking".

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    boxfiddler Moderator

    but the other person that lives here lives for it.

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    Jacky Howe

    you have to keep him happy or your life will be miserable.

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    seanferd

    values of β will give rise to dom!

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    boxfiddler Moderator

    this afternoon on whether to bump it, or leave it die.

    It looks like that is settled.

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    seanferd

    I keep a link on my desktop, and check when I'm in. I'll let it die on the vine at your say-so.
    <br><br>
    Anyway, have you read up on any of the negative reviews out there? I sort of have my doubts about the IPTV, but many of the negative comments are in older articles I've read.
    <br><br>
    The real question is: Does UVerse offer a listed speed that is suitable for you? If so, I suppose we can check on whether the reported speeds for a given bandwidth fall within an acceptable range, and adjust for probability that negative perceptions are likely reported more often than satisfaction. Unless, of course, folks are afraid of that clause in the AT&T customer contracts that frowns upon negative comments on services rendered. :0 <br><br>

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    boxfiddler Moderator

    You and Jacky should collect some thumbs while you can, to make up for all the ones you should have gotten from people you helped.

    Most of my thumbs are 'BS' thumbs, but I've collected a bazillion thank you's.

    Ok, hyperbole, but I know how it feels to not the thumb you earn.



    I'll keep you guys posted once service is in place.

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    seanferd

    I've known what it is like to have little choice among crappy ISPs. I was glad to be able to finally get DSL. Maybe some day I'll try UVerse as well.

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    boxfiddler Moderator

    Charter is paid until the 9th of September. Will not cancel cable until then, jic. No refund, but I prefer to be able to swap back easily if I need to.

    Here goes nuthin'.

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    Jacky Howe

    I hope that it all works out for you.

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    seanferd

    Well, good luck with all that. I hear the installation takes a while, but perhaps they've gotten faster with that.
    <br><br>
    One caveat on the Charter/UVerse combo: There have been complaints, in fact, lawsuits, because UVerse supposedly interferes somehow with with cable when in the same house. I'll see if I can find one of the articles I've read on that. I don't even know if it is an issue any longer (or if it ever really was). I think Comcast was one company bringing suit against AT&T for this, in Chicago, I believe.
    <br><br>
    I hope it all goes smoothly for you, and that the service is impeccable.
    <br><br>
    edit: Links.
    http://gizmodo.com/383020/atts-u+verse-screwing-with-network-says-comcast
    <br><br>
    http://www.uverseusers.com/component/option,com_smf/Itemid,2/topic,7414.0/
    <br><br>
    http://www.geek.com/comcast-claims-u-verse-causing-problems-with-its-internet-service/
    <br><br>

    <br><br>

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    boxfiddler Moderator

    I don't think? All UVerse. Just ain't returning equipment to Charter til my billing period is up, just in case. But I will look into that. Like tonight sometime. Thanks.

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    boxfiddler Moderator

    Install went on all around me while I was still surfing. Cable is still on, but installer disconnected to use the coax already in place. Been surfing all night, and OH has been tubing (!) all night. No probs.

    This may not be quite exactly what you meant by coexistence, but it's as close as it gets around here.

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    seanferd

    Interference supposedly occurs for customers using both UVerse and some other cable option at the same time. Since you aren't doing that, I suspect this would be a non-issue.

    Happy surfing!

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    jdclyde

    We had a horror story with them that would take longer to explain than I have time for right now.

    They are basically three companies.

    Collections
    Sales
    Service

    In that order, and the three do NOT work well together.

    We bought a service that we never got, and because we didn't PAY for that service we never got, they one day cut ALL services, without so much as a phone call or letter in the mail. Yes, it WAS a surprise to our sales rep. We found out they had turned the lines off when we called service to let them know our lines had gone down. They WERE getting a few 100k from us a year for long distance and were trying to give them more. We got nailed instead.

    We never got the service, and were completely moved off of AT&T by the next week and will NEVER go back.

    I had to cancel my home phone when SBC was bought out by AT&T because I will NOT do business with them again.

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    seanferd

    that have been available to me. AT&T is a good example of the big, dumb corps that try so hard to make me hate them, but my personal experience with several companies made me positively dive for AT&T DSL when offered at a very reasonable price. The only trouble I've actually had with them has been weird outages over the past week. Cable companies, on the other hand, liked to shut off service for me two weeks after I'd paid the bill, for some reason. Had that experience with three of them, along with lots of outages. I went with satellite and never looked back until a new cable & internet company started up. They seem to be very good, but I can't buy bandwidth any cheaper than what I get now.

    To me, it's kind of a "pick your poison" decision. I hope you have much better service from your providers.

    Aside: AT&T is still really SBC (who sucked anyway). They bought AT&T and took the name. Then again, I don't suppose it matters which way that went, does it?

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    boxfiddler Moderator

    Charter - sucks. Internet speed and connection ok, TV channel lineup way too minimal for $50/month, service non-existent.
    ATT DSL/Charter TV - Cable internet faster, still stuck with over-priced Charter TV. Sucky to non-existent service with both.
    ATT UVerse - cable comparable Internet speed, serious channel lineup, less expensive, sucky to non-existent service.

    Rock and a hard place game. Juggle it for all its worth, I figure.

    Thanks for the opinion, though.

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    jdclyde

    And I still don't rate a thumb.... :_|

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    boxfiddler Moderator

    poohead. X-(

    But because it's you...

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    jdclyde

    get a thumb in that discussion....

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    boxfiddler Moderator

    And your post above was just a rant. X-(

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    jdclyde

    It was giving an example of the way AT&T DOESN'T support their customers.

    A very helpful bit of information when looking to deal with a company. B-)


    There, THAT was a rant.....

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    boxfiddler Moderator

    Will be offline in a bit, probably for most of the afternoon.

    Better be able to get back to this and play! B-)

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    seanferd

    AT&T can be downright awful for service, but I personally haven't had any better luck with anyone else, and I don't feel like dropping the cash for service from WOW, when I get what I need dirt cheap.

    Unless a good contender is available, it's just a choice of the lesser of multiple evils.

    My only recent problems with AT&T were internet outages, which actually didn't last very long, but there must have been more to it as it was reported at SANS internet storm center, with no additional info.

    The only other problem I had was when the tranny for my router died. The phone call was interminable, with multiple escalations, (can you try this?) when I knew darn well what the issue was. When I finally got transferred to the manufacturer, the guy knew that I knew what I was talking about, and sent me a whole new router for free. Sure enough, when it came, I just took the transformer and used it to power the router: Voila, Internet. Now I have a backup router, but no supply.