Questions

I'm back to this PC freezing at windows again

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I'm back to this PC freezing at windows again

neg1053
Hi folks! what exactly runs the keyboard and mouse? I took this friends hard drive to work, it's an IDE, and plugged it into my machine. It had 8 Trojans/viruses, etc. but they were all wiped off. why would the hard drive work there but not in the original PC case? the PC I'm writing this on is ATA hard drive, and I can't seem to get it to work on this PC.
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    cbnsingram

    Are you saying that you took an infected IDE drive and connected it on your employer's computer to clean it? Yikes.

    That said, what do you mean by it "won't work in the original PC?" Do you mean it will not boot to windows? If this is the case, did you boot from the "bad" drive when it was in your work system or did you just attach it as an extra drive? If you did not boot from it at work, then you really don't have enough information yet to figure this out.

    I have had a case where I could not boot from a particular hard drive (it froze at the Windows Splash screen), but I had no trouble browsing it and backing up the data from it when attached to another computer. A deep diagnostic of the drive proved it was near death.

    I am not a hardware guy exactly, but if the drive boots to windows on one machine and not the other, then the "bad" machine may have mother board or RAM problems.

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    Snuffy09

    the hard drive will not boot in another machine unless its put into a machine of same model type (same mobo)

    I am going to guess when he took it into work he added it as a slave device, scanned/cleaned it and returned to friend (without actually booting from the drive)

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    cbnsingram

    I am not sure under what circumstances you are saying it will not work. I have taken drives out of retired machines and put them into client machines and they booted up to XP was fine. Of course the drive must be compatible to the interface, if that is what you mean.

    As I said, I am not a hardware guy, so I would be curious as to what you mean by mobo then. Perhaps in my case even though brand names and mother boards were different they were the same in some other way - is that what you are referring to?

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    neg1053

    yes, I did slave it, never thought to boot up from the bad drive.

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    CG IT

    and loads a generic driver contained in the BIOS. A mouse is almost the same thing except that the BIOS doesn't contain a driver for a mouse. The BIOS only detects it and reports to the operating system that there is a mouse connected to the mouse port or USB is the BIOS supports USB mouse.

    Computer freezing can be a multitude of issues. Some hardware related, some software. Without more information, tough to suggest something.

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    Leonardo_C

    Like CG said, the keyboard/mouse drivers are loaded by the OS.
    If they're PS2, try a USB keyboard and mouse just to see.

    Thing is, perhaps you're actually locked-up but interpreting this as a mouse/keyboard driver failure.

    There's also the possibility that one of these trojans/viruses infected an OS-critical file which was either deleted, (not well)"cleaned" or even left alone by the anti-spyware/virus you ran and is thus causing the lock-up (IMO it should BSOD).

    Tough to diagnose these types of problems without all the info.

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    hmm

    Snuffy09

    the virus may have been attached to a windows system file.

    (assuming its windows xp)
    can you boot into safemode? if so go to msconfig and untick all entries on start-up tab

    then try to restart normal, if it works you have to figure out what start-up program is throwing a wrench in your boot-up process.

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    neg1053

    I do believe the viruses infected the boot.ini file and anything else it could. Reinstalled XP, but couldn't get online to run update. I'm done, thank you all for your assistance.

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    neg1053

    I'm Baaacckkkk! I did finally look at the C drive: hence folders Windows, Windows.0 and Windows.1. My lord what did I do!! Windows.0 deleted completely, and I can see the majority of her original information in the Windows folder. there are two profiles, regular and her name with a code after it. Windows and Windows.1 seem tied together as system files. any ideas for me folks?

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    CAMUSED

    When you reinstalled XP did you go through a
    compplete "new" install; deleted the old partition and old windows files, or just installed the new files on the old ? "corrupt" ? partition.?

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    neg1053

    I only had the option to install windows, no other options would come up; I did delete a partition, which might have been the backup.

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    CAMUSED

    Very strange. All the times I've done a reinstall of XP it always reconized the existing OS. With that said, It should have given you an option to reinstall or repair. On a repair it wouldnt allow you to delete any partion. Did you have the backup on a separate partion? And what did the backup
    consist of?

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    mafergus

    1. Get your data off that drive and wipe it using a drive utility then reinstall

    or,

    2. Get another drive do a fresh install on it and use that drive as a secondary drive.

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    Ron K.

    There's no better time then now to upgrade storage space, RAM and video then right now, on a fresh installation. Hardware is fairly inexpensive. A couple of hundred dollars will go a long way.

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    cbnsingram

    Are you saying that you took an infected IDE drive and connected it on your employer's computer to clean it? Yikes.

    That said, what do you mean by it "won't work in the original PC?" Do you mean it will not boot to windows? If this is the case, did you boot from the "bad" drive when it was in your work system or did you just attach it as an extra drive? If you did not boot from it at work, then you really don't have enough information yet to figure this out.

    I have had a case where I could not boot from a particular hard drive (it froze at the Windows Splash screen), but I had no trouble browsing it and backing up the data from it when attached to another computer. A deep diagnostic of the drive proved it was near death.

    I am not a hardware guy exactly, but if the drive boots to windows on one machine and not the other, then the "bad" machine may have mother board or RAM problems.

    +
    0 Votes
    Snuffy09

    the hard drive will not boot in another machine unless its put into a machine of same model type (same mobo)

    I am going to guess when he took it into work he added it as a slave device, scanned/cleaned it and returned to friend (without actually booting from the drive)

    +
    0 Votes
    cbnsingram

    I am not sure under what circumstances you are saying it will not work. I have taken drives out of retired machines and put them into client machines and they booted up to XP was fine. Of course the drive must be compatible to the interface, if that is what you mean.

    As I said, I am not a hardware guy, so I would be curious as to what you mean by mobo then. Perhaps in my case even though brand names and mother boards were different they were the same in some other way - is that what you are referring to?

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    0 Votes
    neg1053

    yes, I did slave it, never thought to boot up from the bad drive.

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    0 Votes
    CG IT

    and loads a generic driver contained in the BIOS. A mouse is almost the same thing except that the BIOS doesn't contain a driver for a mouse. The BIOS only detects it and reports to the operating system that there is a mouse connected to the mouse port or USB is the BIOS supports USB mouse.

    Computer freezing can be a multitude of issues. Some hardware related, some software. Without more information, tough to suggest something.

    +
    0 Votes
    Leonardo_C

    Like CG said, the keyboard/mouse drivers are loaded by the OS.
    If they're PS2, try a USB keyboard and mouse just to see.

    Thing is, perhaps you're actually locked-up but interpreting this as a mouse/keyboard driver failure.

    There's also the possibility that one of these trojans/viruses infected an OS-critical file which was either deleted, (not well)"cleaned" or even left alone by the anti-spyware/virus you ran and is thus causing the lock-up (IMO it should BSOD).

    Tough to diagnose these types of problems without all the info.

    +
    0 Votes

    hmm

    Snuffy09

    the virus may have been attached to a windows system file.

    (assuming its windows xp)
    can you boot into safemode? if so go to msconfig and untick all entries on start-up tab

    then try to restart normal, if it works you have to figure out what start-up program is throwing a wrench in your boot-up process.

    +
    0 Votes
    neg1053

    I do believe the viruses infected the boot.ini file and anything else it could. Reinstalled XP, but couldn't get online to run update. I'm done, thank you all for your assistance.

    +
    0 Votes
    neg1053

    I'm Baaacckkkk! I did finally look at the C drive: hence folders Windows, Windows.0 and Windows.1. My lord what did I do!! Windows.0 deleted completely, and I can see the majority of her original information in the Windows folder. there are two profiles, regular and her name with a code after it. Windows and Windows.1 seem tied together as system files. any ideas for me folks?

    +
    0 Votes
    CAMUSED

    When you reinstalled XP did you go through a
    compplete "new" install; deleted the old partition and old windows files, or just installed the new files on the old ? "corrupt" ? partition.?

    +
    0 Votes
    neg1053

    I only had the option to install windows, no other options would come up; I did delete a partition, which might have been the backup.

    +
    0 Votes
    CAMUSED

    Very strange. All the times I've done a reinstall of XP it always reconized the existing OS. With that said, It should have given you an option to reinstall or repair. On a repair it wouldnt allow you to delete any partion. Did you have the backup on a separate partion? And what did the backup
    consist of?

    +
    0 Votes
    mafergus

    1. Get your data off that drive and wipe it using a drive utility then reinstall

    or,

    2. Get another drive do a fresh install on it and use that drive as a secondary drive.

    +
    0 Votes
    Ron K.

    There's no better time then now to upgrade storage space, RAM and video then right now, on a fresh installation. Hardware is fairly inexpensive. A couple of hundred dollars will go a long way.