Questions

In Hotmail

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In Hotmail

zimonar
Why I can't open my messages in hotmail inbox ?

Clarifications

PurpleSkys Moderator

Do you have more information? Error message..what exactly is happening when you try

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    zimonar

    I select the message in the inbox and it won't open

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    OH Smeg

    Then the Cloud is broken.

    What OS and Browser are you attempting to use here?

    Col

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    zimonar

    I'm using the Window Explorer.

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    PurpleSkys Moderator

    I think Oh Smeg means what windows are you using? Is it XP, Vista, Windows 7?And your browser is Internet Explorer?

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    OH Smeg

    Not really sure how Windows Explorer can read a Web Page but none the less I'm assuming you mean Internet Explorer or you mean you are using Windows and IE.

    Either way did you apply the Patch that came out a couple of days ago for IE?

    If so look at the security settings that get changed to a higher standard to prevent infections or code running without user input. Depending on which version of IE you are running the steps are different so you'll have to look in IE's Help Files on your system to get the actual direction's on how to Access the IE Security Settings.

    Col

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    zimonar

    Yes, I'm using Internet Explorer and my computer is Window 7 Starter. I click on the message in my Inbox and it won't open.

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    Deadly Ernest

    accidentally left the cursor sit over the link "Upgrade to Outlook.com" (which should be labelled 'downgrade') and it did an auto upgrade. The new layout has the inbox link in a slightly different place.

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    zimonar

    I select the message in the inbox and it won't open

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    0 Votes
    OH Smeg

    Then the Cloud is broken.

    What OS and Browser are you attempting to use here?

    Col

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    zimonar

    I'm using the Window Explorer.

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    0 Votes
    PurpleSkys Moderator

    I think Oh Smeg means what windows are you using? Is it XP, Vista, Windows 7?And your browser is Internet Explorer?

    +
    0 Votes
    OH Smeg

    Not really sure how Windows Explorer can read a Web Page but none the less I'm assuming you mean Internet Explorer or you mean you are using Windows and IE.

    Either way did you apply the Patch that came out a couple of days ago for IE?

    If so look at the security settings that get changed to a higher standard to prevent infections or code running without user input. Depending on which version of IE you are running the steps are different so you'll have to look in IE's Help Files on your system to get the actual direction's on how to Access the IE Security Settings.

    Col

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    0 Votes
    zimonar

    Yes, I'm using Internet Explorer and my computer is Window 7 Starter. I click on the message in my Inbox and it won't open.

    +
    0 Votes
    Deadly Ernest

    accidentally left the cursor sit over the link "Upgrade to Outlook.com" (which should be labelled 'downgrade') and it did an auto upgrade. The new layout has the inbox link in a slightly different place.