+ 0 Votes In Hotmail, zimonar 1 year ago I select the message in the inbox and it won't open + 0 Votes In Hotmail zimonar 1 year ago I'm using the Window Explorer. + 0 Votes In Hotmail, zimonar 1 year ago Yes, I'm using Internet Explorer and my computer is Window 7 Starter. I click on the message in my Inbox and it won't open. + 0 Votes I had a client with a similar issue, it turned out to be she had Deadly Ernest 1 year ago accidentally left the cursor sit over the link "Upgrade to Outlook.com" (which should be labelled 'downgrade') and it did an auto upgrade. The new layout has the inbox link in a slightly different place.