Questions

Issue with HP pavillion dv2000 notebook(160GB HDD,512 MB RAM)

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Issue with HP pavillion dv2000 notebook(160GB HDD,512 MB RAM)

ranga_renu
I am not able to start my notebook, it is giving me an error message as "We apologise for the inconvenience, but Windows did not start successfully due to some software or hardware change might have caused this". With this message countdown starts for starting windows but it again displays the same message.Can anybody tell me the root cause of this problem.Waiting for early reply.
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    0 Votes
    shoaibchachar

    I have a Dv2000 Hp-Pavilion Notebook.. i have an issue wiht my webcam that its webcam doesn't seem to show anything when i turn it on i get a black screen as result but still it turns on its webcam light on top..although i have checked its driver which is updated so i'm sure it has no issues .. now kindly help me out and tell me why its not working.. :))

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    0 Votes
    OldER Mycroft

    That maybe the webcam is broken?

    If the driver seems OK that only proves that the driver is installed - it doesn't mean diddly about the hardware.

    When did you last update this driver?
    When did you last use the webcam?

    Have you tried rolling back the driver?
    Have you tried reinstalling the webcam driver?

    Assuming the webcam is built into the laptop lid, have you altered the angle of the lid to see if the webcam intermittently works when you move the screen? (It might be a cabling error)

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    0 Votes
    OH Smeg

    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01560721&lc=en&dlc=en&cc=us&lang=en&product=1817074

    Test the webcam using QuickPlay
    To verify that the webcam on an HP Pavilion notebook PC that shipped with Microsoft Vista with Service Pack 1 installed is operating properly, perform the following QuickPlay test in Windows Vista. This test verifies that the Webcam is working and can record or play video files.
    NOTE: The icons shown in the following may or may not be the same as in your version of QuickPlay as they often change with updates.

    Press the QuickPlay button (normally located near the display) on the notebook PC to open the QuickPlay application.
    NOTE: If this takes you to DVDPlay instead of QuickPlay, then you are probably not using an HP Pavilion notebook and you do not have QuickPlay installed. You should skip this test and go to Test the webcam using YouCam instead.

    Alternately, click Start , type QuickPlay in the search field, and select QuickPlay when it becomes available to open the QuickPlay application.
    Click icon, and double-click HP webcam in the Source column.
    The input from the webcam displays on the screen.
    Click Record in the QuickPlay window to record a short webcam file, and then press Stop .
    By default, the file is saved in a public folder, and the date is used as the name of the video file.
    For example: C:\Users\Public\Videos\HP Webcam\webcam_20070228_1540.mpg .
    The saved file can be renamed and moved for use by QuickPlay or other media programs.
    Double-click the name of the file in the playlist in the QuickPlay window to view the short Webcam file.
    If you can view this file, this concludes this test. You should now test with YouCam.
    If you have a third-part webcam, see HP Notebook PCs - Testing a Webcam in Vista with QuickPlay for additional information.
    Test the webcam using YouCam
    To verify that the webcam on an HP or Compaq computer that shipped with Microsoft Vista with Service Pack 1 installed is operating properly, perform the following YouCam test. This test verifies that the Webcam is working and can record or play video files.
    Click Start , type you in the search field, and select Cyberlink YouCam from the resulting list.
    After a few seconds the program starts and the webcam image should be visible in the main viewing window.
    Click in the main control bar to record a short webcam file, and then press Stop .
    By default, the file is saved in the Documents folder, in a subfolder named YouCam, with a generic name based on the date.
    For example: Capture_20080327.wmv
    To navigate to this folder, click Start , Computer , and then select Documents under Favorites, and then open the YouCam folder.
    The saved file can be renamed and moved for use by YouCam or other media programs.
    Double-click the name of the file in the playlist in the YouCam window to view the short webcam file.
    This test verifies that the webcam is working and can record or play video files.
    To test the operation of a third-party webcam, see HP Notebook PCs - Testing a Webcam in Vista with YouCam for additional information.
    Testing the camera using Windows Live Messenger
    To verify that the webcam on an HP Notebook PC that shipped with Microsoft Vista with Service Pack 1 installed is operating properly, perform the following Windows Live Messenger test in Windows Vista. This test verifies that the Webcam is working and can record or play video files.
    The Windows Live Messenger allows you to participate in a video conference with other users. To hold a video conference, both users must have a working webcam. It is not necessary for both PCs to have the same operating system, but for best results, both PCs should be using the latest version of the Windows Live Messenger.
    In order to set up a PC for a video conference in Windows Live Messenger, do the following:
    The first time you set up for a conference, click Start , type live , and select Get Windows Live Messenger Download from the list supplied and follow the on-screen instructions.
    On the Microsoft web site click Get it free to start the download.
    When prompted with a security warning, click Run and follow the on-screen instructions to install the program.
    Once Windows Live Messenger has downloaded and installed, set up as follows:
    Open Windows Live Messenger, click Tools , Audio & Video Setup , click Next , and follow the on-screen instructions to configure:
    Speakers
    Microphone
    Video settings
    When the Audio & Video setup is done, click Actions , Video , Start a Video Call .
    NOTE: To test in a call, the other party has to have the same version of Windows Live Messenger that you are using and you both have to have Windows Live IDs.

    When the other person answers the call, the video images display in the Windows Live Messenger window.
    Click End Video Call to end the call and close the program.
    To test the operation of a third-party webcam, see HP Notebook PCs - Testing a Webcam in Vista with Windows Live Messenger for additional information.
    Solving performance problems
    We occasionally encounter situations when the webcam just doesn't seem to be functioning properly. Linking to the documents listed below will assist in solving some of these webcam performance related issues.
    HP Notebook PCs - Webcam Does Not Work With Vista or After Upgrading to Vista .
    HP Notebook PCs - Adjusting the Webcam Settings to Improve the Video Quality .
    HP Notebook PCs - Webcam May Intermittently Stop Responding When Notebook Resumes From Hibernation/Standby Mode .
    HP Notebook PCs - Troubleshooting Slow Webcam on Battery Power.


    Col

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    0 Votes
    OH Smeg

    Try Booting into Safe Mode by pressing and holding down the F8 Key after the HP Logo disappears but before the Window splash Screen starts.

    When you see the White on Black screen with the different options available use the arrow keys to navigate tot he Safe Mode Option and press Enter to start Windows in Safe Mode. You can disable the Auto-restart here or try the last Known Good Configuration to see if that helps.

    For further information look here

    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00502002&cc=us&lc=en&dlc=en&product=1817074

    Col

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    0 Votes
    OH Smeg

    Currently I'm not getting any Alerts from TR and haven't for 4 days now. Then this but at least one person has posted tot he above. :)

    Col

  • +
    0 Votes
    shoaibchachar

    I have a Dv2000 Hp-Pavilion Notebook.. i have an issue wiht my webcam that its webcam doesn't seem to show anything when i turn it on i get a black screen as result but still it turns on its webcam light on top..although i have checked its driver which is updated so i'm sure it has no issues .. now kindly help me out and tell me why its not working.. :))

    +
    0 Votes
    OldER Mycroft

    That maybe the webcam is broken?

    If the driver seems OK that only proves that the driver is installed - it doesn't mean diddly about the hardware.

    When did you last update this driver?
    When did you last use the webcam?

    Have you tried rolling back the driver?
    Have you tried reinstalling the webcam driver?

    Assuming the webcam is built into the laptop lid, have you altered the angle of the lid to see if the webcam intermittently works when you move the screen? (It might be a cabling error)

    +
    0 Votes
    OH Smeg

    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01560721&lc=en&dlc=en&cc=us&lang=en&product=1817074

    Test the webcam using QuickPlay
    To verify that the webcam on an HP Pavilion notebook PC that shipped with Microsoft Vista with Service Pack 1 installed is operating properly, perform the following QuickPlay test in Windows Vista. This test verifies that the Webcam is working and can record or play video files.
    NOTE: The icons shown in the following may or may not be the same as in your version of QuickPlay as they often change with updates.

    Press the QuickPlay button (normally located near the display) on the notebook PC to open the QuickPlay application.
    NOTE: If this takes you to DVDPlay instead of QuickPlay, then you are probably not using an HP Pavilion notebook and you do not have QuickPlay installed. You should skip this test and go to Test the webcam using YouCam instead.

    Alternately, click Start , type QuickPlay in the search field, and select QuickPlay when it becomes available to open the QuickPlay application.
    Click icon, and double-click HP webcam in the Source column.
    The input from the webcam displays on the screen.
    Click Record in the QuickPlay window to record a short webcam file, and then press Stop .
    By default, the file is saved in a public folder, and the date is used as the name of the video file.
    For example: C:\Users\Public\Videos\HP Webcam\webcam_20070228_1540.mpg .
    The saved file can be renamed and moved for use by QuickPlay or other media programs.
    Double-click the name of the file in the playlist in the QuickPlay window to view the short Webcam file.
    If you can view this file, this concludes this test. You should now test with YouCam.
    If you have a third-part webcam, see HP Notebook PCs - Testing a Webcam in Vista with QuickPlay for additional information.
    Test the webcam using YouCam
    To verify that the webcam on an HP or Compaq computer that shipped with Microsoft Vista with Service Pack 1 installed is operating properly, perform the following YouCam test. This test verifies that the Webcam is working and can record or play video files.
    Click Start , type you in the search field, and select Cyberlink YouCam from the resulting list.
    After a few seconds the program starts and the webcam image should be visible in the main viewing window.
    Click in the main control bar to record a short webcam file, and then press Stop .
    By default, the file is saved in the Documents folder, in a subfolder named YouCam, with a generic name based on the date.
    For example: Capture_20080327.wmv
    To navigate to this folder, click Start , Computer , and then select Documents under Favorites, and then open the YouCam folder.
    The saved file can be renamed and moved for use by YouCam or other media programs.
    Double-click the name of the file in the playlist in the YouCam window to view the short webcam file.
    This test verifies that the webcam is working and can record or play video files.
    To test the operation of a third-party webcam, see HP Notebook PCs - Testing a Webcam in Vista with YouCam for additional information.
    Testing the camera using Windows Live Messenger
    To verify that the webcam on an HP Notebook PC that shipped with Microsoft Vista with Service Pack 1 installed is operating properly, perform the following Windows Live Messenger test in Windows Vista. This test verifies that the Webcam is working and can record or play video files.
    The Windows Live Messenger allows you to participate in a video conference with other users. To hold a video conference, both users must have a working webcam. It is not necessary for both PCs to have the same operating system, but for best results, both PCs should be using the latest version of the Windows Live Messenger.
    In order to set up a PC for a video conference in Windows Live Messenger, do the following:
    The first time you set up for a conference, click Start , type live , and select Get Windows Live Messenger Download from the list supplied and follow the on-screen instructions.
    On the Microsoft web site click Get it free to start the download.
    When prompted with a security warning, click Run and follow the on-screen instructions to install the program.
    Once Windows Live Messenger has downloaded and installed, set up as follows:
    Open Windows Live Messenger, click Tools , Audio & Video Setup , click Next , and follow the on-screen instructions to configure:
    Speakers
    Microphone
    Video settings
    When the Audio & Video setup is done, click Actions , Video , Start a Video Call .
    NOTE: To test in a call, the other party has to have the same version of Windows Live Messenger that you are using and you both have to have Windows Live IDs.

    When the other person answers the call, the video images display in the Windows Live Messenger window.
    Click End Video Call to end the call and close the program.
    To test the operation of a third-party webcam, see HP Notebook PCs - Testing a Webcam in Vista with Windows Live Messenger for additional information.
    Solving performance problems
    We occasionally encounter situations when the webcam just doesn't seem to be functioning properly. Linking to the documents listed below will assist in solving some of these webcam performance related issues.
    HP Notebook PCs - Webcam Does Not Work With Vista or After Upgrading to Vista .
    HP Notebook PCs - Adjusting the Webcam Settings to Improve the Video Quality .
    HP Notebook PCs - Webcam May Intermittently Stop Responding When Notebook Resumes From Hibernation/Standby Mode .
    HP Notebook PCs - Troubleshooting Slow Webcam on Battery Power.


    Col

    +
    0 Votes
    OH Smeg

    Try Booting into Safe Mode by pressing and holding down the F8 Key after the HP Logo disappears but before the Window splash Screen starts.

    When you see the White on Black screen with the different options available use the arrow keys to navigate tot he Safe Mode Option and press Enter to start Windows in Safe Mode. You can disable the Auto-restart here or try the last Known Good Configuration to see if that helps.

    For further information look here

    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00502002&cc=us&lc=en&dlc=en&product=1817074

    Col

    +
    0 Votes
    OH Smeg

    Currently I'm not getting any Alerts from TR and haven't for 4 days now. Then this but at least one person has posted tot he above. :)

    Col