+ 0 Votes Same problem that I have... PhotoGene47 7 years ago I have the same problem with my sister's computer. The keyboard and mouse ports do not function. I am told they froze and have not worked since. I can get the mouse to work in a USB port as is but I did go into the BIOS to activate the USB for the keyboard (it was set to USB for all except keyboard). Now, they both work. For the normal keyboard and mouse ports, you have to power down as peripheral searches are made only in power up mode. I hope this is of some help.