+ 0 Votes Not makeing much sense. ThumbsUp2 5 years ago You said that it displays a message saying a cable is unplugged. That is for a network 'card' (NIC). However, you suspect the modem is fried. These are two different components.How was it that you were connecting to the internet before? Do you have a dial-up ISP or are you connecting through DSL/CABLE? If it's the latter, have you checked the external device which allows you to connect (DSL/CABLE Modem, router, switch, cables)? + 0 Votes do you have home owners insurance? jdclyde 5 years ago it will pay to have this fixed, if you do.Check your policy, and then take it to someone to fix, and then submit the bill to your carrier.Good luck with that. + 0 Votes Try this Jacky Howe 5 years ago Check that the PC's network card is OK.<br>Click Start, Run and type cmd and press Enter.<br>At the prompt type ping 127.0.0.1 and press Enter.<br>You should get a display like this do you.<br><br>C:\>ping 127.0.0.1<br><br>Pinging 127.0.0.1 with 32 bytes of data:<br>Reply from 127.0.0.1: bytes=32 time<1ms TTL=128<br>Reply from 127.0.0.1: bytes=32 time<1ms TTL=128<br>Reply from 127.0.0.1: bytes=32 time<1ms TTL=128<br>Reply from 127.0.0.1: bytes=32 time<1ms TTL=128<br><br>Ping statistics for 127.0.0.1:<br> Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),<br>Approximate round trip times in milli-seconds:<br> Minimum = 0ms, Maximum = 0ms, Average = 0ms<br><br><i>Keep us informed as to your progress if you require further assistance. </i> + 0 Votes Try the Dell Diagnostics Jacky Howe 5 years ago Diagnostics can be invoked one of two ways:http://support.dell.com/support/edocs/systems/ins6400/en/om/trouble.htm#wp1062918http://support.dell.com/support/edocs/systems/ins6400/en/index.htm< to add >Also check in the BIOS to see if everything that should be enabled is enabled. Press <F2> immediately after the DELL? logo appears.