Questions

Lost Microsoft Office Product Key

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Lost Microsoft Office Product Key

cathy.graves
How do you find a lost Microsoft Office Suites product key? I had to do a system restore but to reinstall Office I need the product key. The product key was written down and a family membership accidentally threw it away. Thanks.
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    Kjell_Andorsen

    If the key is lost then effectively you don't have a recourse. This is why product key certificates should always be stored in a safe place. If you lose them you've pretty much lost your license for the software.

    At this point your only recourse would be to buy a new copy or go with a free alternative such as OpenOffice (available at openoffice.org)

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    willcomp

    It's too late to help now, but may be of assistance in the future. Magic Jellybean Key Finder will locate and display MS Windows and Office product keys. You can also save to text file. Obviously, it must be run prior to system restore.

    http://www.magicaljellybean.com/keyfinder.shtml

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    gillian

    Magic Jellybean doesn't work for Office 2000.

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    losborne626

    I had installed Office 07 on my desktop and my laptop. Long story short my laptop crashed had to be re-configed and I couldn't find my product key. I installed and ran the Magical Jelly Bean Keyfinder on my desktop and ta-da there is my product key!!! Thanks for the info!!

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    Tig2

    If you registered your Office with Microsoft, they MAY help you out on this. While it is a thin hope, it is likely your only hope. I have heard of them doing it in the past. The commonality on those rare occasions has been that the product was registered.

    Unfortunately, there are no guarantees here. I have a text file that gets backed up with my files that has a listing of all serial numbers and license keys. I can easily take that file to any pc in the house and get a faithful listing of all keys. When I configure a pc, I create a similar listing and advise the client to back it up routinely. Not the perfect solution but it does work.

    Good luck to you!

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    timprokop

    This is crazy. I upgraded to the full version and they emailed the key. So that's where I saved the key. But after system restore I can't even open the trial version of outlook to access my email files and find the product key. It's the problem with upgrading online - I know - but its a problem that either Microsoft or Compaq could have averted with just a smidgeon of forethought. They both suck mightily.

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    Yep

    Tig2

    Do you by any chance leave your mail on the ISP server? I do, and for much this reason. I have my copies set to burn after 14 days. Sometimes this saves me.

    I also send a text file of my keys to my external drive. And my partner gets my text file as well. I have a copy of his.

    While not fool proof, it does reduce the frequency of this happening.

    Good luck!

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    rentthese

    If you use Outlook Connector with more recent versions of Outlook, you can store your email on the internet in addition to your hard drive. I use it for a small business with 10 different email accounts, including my "internet" hotmail account, which isn't even a Hotmail account anymore - it's an old MSN "Personal Domain" that's running through the hotmail account.

    Every email that's in my Outlook - on all 10 different email accounts - is also securely stored on the MSN Live server somewhere. I can open up any email from any of my accounts from any computer with internet access - all from the one Live account. I recently bought a new computer. When I installed Outlook 2007 and added the one account - POOF!! All of my emails magically imported into all the same folders. With a 1000MB limit, I store all kind of stuff inside of my email folders.

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    ThumbsUp2

    Why is it their fault that you failed to print the email or save that information elsewhere as a back-up, knowing that if you lost your system, or worse yet, your entire hard drive, you would loose your email? I'm sorry, but blaming someone else for YOUR lack of forethought isn't going to solve your problem.

    If you did, indeed, upgrade online, you should have a CC receipt number that you can reference to provide them with proof of purchase and COULD likely get your product key over the phone. Have you checked your CC statements?

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    HAL 9000 Moderator

    You can ring M$ and request a replacement key but you'll need to be able to prove that you actually have bought that genuine article. This is achieved by reading the numbers off the inner ring of the CD's.

    If this came bundled with the computer when new your only alternative is to ring the Maker and ask for the product key. But from past experience places like Dell/HP/Gateway and the like don't actually require a product key to install Office as it's slipstreamed onto the Recovery CD and the Product Key for Windows will generally do.

    If you have an OEM copy of Office there is a COA on the packaging and you just need to read the Key off that, the thing that the CD's come stored in.

    Col

  • +
    0 Votes
    Kjell_Andorsen

    If the key is lost then effectively you don't have a recourse. This is why product key certificates should always be stored in a safe place. If you lose them you've pretty much lost your license for the software.

    At this point your only recourse would be to buy a new copy or go with a free alternative such as OpenOffice (available at openoffice.org)

    +
    0 Votes
    willcomp

    It's too late to help now, but may be of assistance in the future. Magic Jellybean Key Finder will locate and display MS Windows and Office product keys. You can also save to text file. Obviously, it must be run prior to system restore.

    http://www.magicaljellybean.com/keyfinder.shtml

    +
    0 Votes
    gillian

    Magic Jellybean doesn't work for Office 2000.

    +
    0 Votes
    losborne626

    I had installed Office 07 on my desktop and my laptop. Long story short my laptop crashed had to be re-configed and I couldn't find my product key. I installed and ran the Magical Jelly Bean Keyfinder on my desktop and ta-da there is my product key!!! Thanks for the info!!

    +
    0 Votes
    Tig2

    If you registered your Office with Microsoft, they MAY help you out on this. While it is a thin hope, it is likely your only hope. I have heard of them doing it in the past. The commonality on those rare occasions has been that the product was registered.

    Unfortunately, there are no guarantees here. I have a text file that gets backed up with my files that has a listing of all serial numbers and license keys. I can easily take that file to any pc in the house and get a faithful listing of all keys. When I configure a pc, I create a similar listing and advise the client to back it up routinely. Not the perfect solution but it does work.

    Good luck to you!

    +
    0 Votes
    timprokop

    This is crazy. I upgraded to the full version and they emailed the key. So that's where I saved the key. But after system restore I can't even open the trial version of outlook to access my email files and find the product key. It's the problem with upgrading online - I know - but its a problem that either Microsoft or Compaq could have averted with just a smidgeon of forethought. They both suck mightily.

    +
    0 Votes

    Yep

    Tig2

    Do you by any chance leave your mail on the ISP server? I do, and for much this reason. I have my copies set to burn after 14 days. Sometimes this saves me.

    I also send a text file of my keys to my external drive. And my partner gets my text file as well. I have a copy of his.

    While not fool proof, it does reduce the frequency of this happening.

    Good luck!

    +
    0 Votes
    rentthese

    If you use Outlook Connector with more recent versions of Outlook, you can store your email on the internet in addition to your hard drive. I use it for a small business with 10 different email accounts, including my "internet" hotmail account, which isn't even a Hotmail account anymore - it's an old MSN "Personal Domain" that's running through the hotmail account.

    Every email that's in my Outlook - on all 10 different email accounts - is also securely stored on the MSN Live server somewhere. I can open up any email from any of my accounts from any computer with internet access - all from the one Live account. I recently bought a new computer. When I installed Outlook 2007 and added the one account - POOF!! All of my emails magically imported into all the same folders. With a 1000MB limit, I store all kind of stuff inside of my email folders.

    +
    0 Votes
    ThumbsUp2

    Why is it their fault that you failed to print the email or save that information elsewhere as a back-up, knowing that if you lost your system, or worse yet, your entire hard drive, you would loose your email? I'm sorry, but blaming someone else for YOUR lack of forethought isn't going to solve your problem.

    If you did, indeed, upgrade online, you should have a CC receipt number that you can reference to provide them with proof of purchase and COULD likely get your product key over the phone. Have you checked your CC statements?

    +
    0 Votes
    HAL 9000 Moderator

    You can ring M$ and request a replacement key but you'll need to be able to prove that you actually have bought that genuine article. This is achieved by reading the numbers off the inner ring of the CD's.

    If this came bundled with the computer when new your only alternative is to ring the Maker and ask for the product key. But from past experience places like Dell/HP/Gateway and the like don't actually require a product key to install Office as it's slipstreamed onto the Recovery CD and the Product Key for Windows will generally do.

    If you have an OEM copy of Office there is a COA on the packaging and you just need to read the Key off that, the thing that the CD's come stored in.

    Col