Questions

Lost my DVD Drives

+
0 Votes
Locked

Lost my DVD Drives

DouglasB
After three years of working ok I suddenly lost my DVD drives. Device manager shows them but states it can find the software, but not the hardware. I have tried new drives, same error. These two drives are plugged into the primary on board hard drive controller. I tried both controller, no go. I have a ZIP drive plugged into the secondary controller, it works ok. Tried the ZIP in the primary, works ok. I pluged in a USB DVD drive, same error as the two internal ones. I have uninstalled/reinstalled, tried updates, virus scan etc. Still no luck.
  • +
    0 Votes
    jamesatmaisonverre

    Check your bios to see if they are enabled and detected in the bios.This can stop them appearing in device manager.If they are present ,then you will have to perform a windows repair from the boot disc

    +
    0 Votes
    geekmicrochip

    Check your BIOS and make sure IDE controller and USB access is enabled. if it does not work you may enounter some hardware issue on your mother board. do you recieve any error message during POST?

    +
    0 Votes
    DouglasB

    I did check BIOS and it shows both DVD drives. I have the system set up for SATA hard drives, so the ZIP drive is on the secondary IDE controller and the DVD drives are master/slave on the primary IDE controller. I did not check the the controller in BIOS but assume they must be enable if I can see the DVD drives.

  • +
    0 Votes
    jamesatmaisonverre

    Check your bios to see if they are enabled and detected in the bios.This can stop them appearing in device manager.If they are present ,then you will have to perform a windows repair from the boot disc

    +
    0 Votes
    geekmicrochip

    Check your BIOS and make sure IDE controller and USB access is enabled. if it does not work you may enounter some hardware issue on your mother board. do you recieve any error message during POST?

    +
    0 Votes
    DouglasB

    I did check BIOS and it shows both DVD drives. I have the system set up for SATA hard drives, so the ZIP drive is on the secondary IDE controller and the DVD drives are master/slave on the primary IDE controller. I did not check the the controller in BIOS but assume they must be enable if I can see the DVD drives.