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Lotus Notes R5: "You are not authorized to access this database"

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Lotus Notes R5: "You are not authorized to access this database"

Stories Of Justice
Howdy.

Another day, another Lotus Notes problem.

We have had one of the two new staff members come in this week. When I set her email up, everything was working fine. However, I was then told that her name was spelt wrong.

I tried changing her name through the client on her PC but that ended up in a mess so I deleted her account and mailfile through the Administrator program and registered a new account.

Our new staff member can now login to her Lotus Notes client, but when she tries to view her inbox or emails, she receives the error message "You are not authorized to view this database".

Clearly I have messed up - can anyone help, please?

Many thanks in advance!