Questions

Lotus Notes R5: "You are not authorized to access this database"

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Locked

Lotus Notes R5: "You are not authorized to access this database"

Stories Of Justice
Howdy.

Another day, another Lotus Notes problem.

We have had one of the two new staff members come in this week. When I set her email up, everything was working fine. However, I was then told that her name was spelt wrong.

I tried changing her name through the client on her PC but that ended up in a mess so I deleted her account and mailfile through the Administrator program and registered a new account.

Our new staff member can now login to her Lotus Notes client, but when she tries to view her inbox or emails, she receives the error message "You are not authorized to view this database".

Clearly I have messed up - can anyone help, please?

Many thanks in advance!
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jcisco

I had to go into >File>Preferences>Location Preferences>Basics> and update internet mail address. Also had to go to File>Preferences>Location Preferences>Mail> and update mail file.

Hope that helps you.

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faizal222

HI,
I have faced the same before pls check whether you have changed the user ID file recently try to login with old user ID file and given manager access to the particular user in domino server......

thanks and regards
faizal hussian v.s.

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Techtiger4

Kernel for NSF local security removal woould be of great help to you. it removes security to the database and you get freed up from this error.
http://www.nucleustechnologies.com/lotus-notes-local-security-removal.html

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securase

You can use the "Securase" tool from http://www.securase.com/ to remove local security from NSF file.

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djones05

First, look at the Access list properties of her Mail (at the Workspace---Lotus Notes 7 & 8.5). try to see if her name is included in her mail file(database).
if she's included or she's the manager and she still couldn't log in, try to edit the notes.ini file and delete the lines below the Timezone=-8 then save. make sure to back it up before you edit it. then, it will let you configure her profile with the lotus notes.
also look at the Domino server if she really has access to her mail file.

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mohitstellar

The reason behind the occurrence of such error is NSF file corruption. In order to <b>Repair NSF File</b>, you can try <b>Stellar Lotus Notes Recovery</b> Software which is an excellent software to repair corrupt NSF file and recovers all emails, calendar entries, notes, tasks, journals, attachments and address books. <b>Lotus Notes Recovery</b> software is an advanced and powerful tool which scans, repairs NSF files & performs quick recovery of corrupted NSF file components.

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Mehul Bhai

Zombie Alert!!!

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Mehul Bhai

Zombie Alert!!!

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dabbyparker

Delete NSF Security Settings and resolve question ???File Access is not authorized with resourceful NSF security remover software. Users easily erase NSF local security if it shows "you are not authorized to access that database" error.