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Mapped Network Drive problems, I'm a network novice!

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Mapped Network Drive problems, I'm a network novice!

dshortle
Right. Where to begin. My little business offers home support for IT and I'm doing quite well. One day I may even make enough to be worthwhile but hey this is I.T.

I took on maintenance of a new server installation. I've set up a VPN and done other bits and pieces, but I can't seem to connect to any of my shared folders remotely.

I dial up, I try to map the network drive but it can't find the folder.

Does anybody have a few steps that I could run through to check things are ok on the server? I'm really very very green at this and in the immortal words of Kermit the Frog, It's not easy being green.

I've been pulling my hair out over this! Please help...
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    beads

    Can you spare some of the specifics like what OS, VPN software, etc? Is this a purely MS install or is there Cisco/F5/Juniper equipment involved.

    When you say dial-in, do you mean your using TACCACS+/RADIUS server. Are there drives to mount from Linux, etc. There is a plethora of things to check here on various different operating systems.

    Thanks!

    - beads

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    sgt_shultz

    do you have netbt turned on both client and server. can you get at the folder resource using unc?
    (why a mapped drive?)
    i would look for your symptoms at support.microsoft.com (my home page, hint hint) if you had supplied more details...

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    dshortle

    Hi, thanks for getting back to me, the OS is Windows Server 2003. It's patched up to latest available using Windows Update...

    I'll have a look at netbt, but I really need basic steps to try. As if you're speaking to somebody with no experience on networks but able to follow instructions.

    The VPN is working perfectly, I can dial in, access internal IPs etc. What is UNC? Is that the net use command? If so then no, I can't access the folder using it.

    Part of my problem is I don't know what questions to ask, if I put "access folder remotely" I get all kinds of stuff so I thought I'd try the TechRepublic! Thanks in advance for your help!

    P.S

    Vista (Home Premium) has no problem at all with accessing the folders in question. My laptop (Xp MCE2005) refuses to do so. Thought it might help...

  • +
    0 Votes
    beads

    Can you spare some of the specifics like what OS, VPN software, etc? Is this a purely MS install or is there Cisco/F5/Juniper equipment involved.

    When you say dial-in, do you mean your using TACCACS+/RADIUS server. Are there drives to mount from Linux, etc. There is a plethora of things to check here on various different operating systems.

    Thanks!

    - beads

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    0 Votes
    sgt_shultz

    do you have netbt turned on both client and server. can you get at the folder resource using unc?
    (why a mapped drive?)
    i would look for your symptoms at support.microsoft.com (my home page, hint hint) if you had supplied more details...

    +
    0 Votes
    dshortle

    Hi, thanks for getting back to me, the OS is Windows Server 2003. It's patched up to latest available using Windows Update...

    I'll have a look at netbt, but I really need basic steps to try. As if you're speaking to somebody with no experience on networks but able to follow instructions.

    The VPN is working perfectly, I can dial in, access internal IPs etc. What is UNC? Is that the net use command? If so then no, I can't access the folder using it.

    Part of my problem is I don't know what questions to ask, if I put "access folder remotely" I get all kinds of stuff so I thought I'd try the TechRepublic! Thanks in advance for your help!

    P.S

    Vista (Home Premium) has no problem at all with accessing the folders in question. My laptop (Xp MCE2005) refuses to do so. Thought it might help...