Questions

memory prob

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memory prob

prettymars
the memory of my windows7 laptop does not increase even if i have deleted files. it remain the same after i had that trouble when i saved a file and got a message that getting low memory. i was not able to close the program because it all froze and i just shutdown the power. when i restarted the memory remain the same and keep getting lower each time i save a file. is there a way i could fix it? pls. help...thanks..

Clarifications

Rob Kuhn

When you mean "memory" I'm going to go under the assumption that you mean "disk space".

That said the statement "the memory of my windows7 laptop does not increase even if i have deleted files" confuses me a little ... are you saying that after you delete files the free space on your drive does not increase? If so that is what should be expected :)

I would then look to see what files/subdirectories are consuming the most space and then if possible look to move them off to an external drive.

prettymars

yes, you are correct. i am referring to the 'disk space'. i am sorry that the statement made you confused. and yes it is right also that after i delete even the previous files the free space does not increase. it is not like this before. because whenever i delete a file it immediately free the space with what i have deleted. but after i had that trouble of saving the file i worked on and did not closed that program properly because it froze the remaining space does not increase anymore when ever i delete files. and when i have new files that i downloaded it just continue to decrease its space. i am just wondering why and if there is a way i could get it back to what it was before. thank you.

prettymars

thanks...
to: john.a.wills and to everyone who shade some light to my problem. for sharing your ideas, suggestions and for trying to help. i really appreciate all the help i get from all of you. from the bottom of my heart thank you very much.
i have tried the disk defrag and it gives a lot of free space.

thanks a lot!

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    john.a.wills

    When you delete a file the space it occupied should become free for new files - or extensions of extant files. But sometimes this does not happen because there are tranches of files all over the disk together with tranches of "empty" space. This may be what is happening to your disk, and the remedy is to defragment the disk, i.e. to put all the fragments of each file together thus leaving plenty of clear space for new files. Press the "start" key, click on "Programs" (or "All Programs", I do not know how it looks exactly in Windows 7), "Accessories", "System" and "Disk Defragmenter". This last will give you fairly clear indications on how to use it.

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    prettymars

    I am not familiar with

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    PurpleSkys Moderator

    have you dumped your temporary internet files, cookies, etc lately? if not, consider downloading and installing Ccleaner free edition http://www.piriform.com/ccleaner/download leave it at the default setting and run it. Have you run any anti malware programs lately? Try malwarebytes download free version here http://www.malwarebytes.org/products/malwarebytes_free/ . And last but not least, do you have a good anti virus program? If not, you may want to check out the free versions of the following Avast http://www.avast.com/free-antivirus-download or AVG Free http://free.avg.com/us-en/free-antivirus-download . Try those first; if none of those seem to make a difference, maybe it's time to back up your important files and whatnot and do a reload.

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    prettymars

    I have not dumped any temporary internet files or cookies. I have anti-virus which is avast and i have no problem with it. Also there is windows defender. I will try to download the ccleaner like u said but today internet is down so i couldn

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    GSG

    If the message that you're getting references memory, the problem is associated with the RAM. When you delete files, you are clearing storage space. So, if the error does not specifically state "memory", then follow the directions the others gave you. If the error explicitly states you are out of memory, then you need to check how much physical RAM is installed, and compare that to what the system recognizes. You may also need to increase your pagefile size, but it does sound like you either don't have enough RAM, have a bad stick of RAM, or the RAM might not be seated properly in its slot.

    Go ahead and do what Purpleskys says regardless.

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    prettymars

    Well, there really is no error i am experiencing now. Only during the time i had a file i wanted to save and i got the message which is memory is getting low and windows tells me to close the program and when i cancelled the saving everything just froze and i cannot normally shutdown so i turned off the power button. And then i am just wondering after that happened, why is it the disk space does not increase whenever i delete previous files. The problem is whenever i have new files i have to download its memory decrease. Thank you.

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    maszsam

    Some viruses suck up all the free disk space. In addition you are also indicating that the system is not running properly. I don't know because I'm not there looking at it, but if you want to have everything just like new in a matter of a few hours, back up your data and run a full system recovery. You may/should also install an antivurs and run it to check your backups before you do anything else. Try panda cloud (if it is still available). It works with MS security essentials.

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    prettymars

    The program i run when i encountered that error was (photoshop) i saved a file there and then that was the time i got the message that memory is getting low and that i need to close photoshop.
    Like i said i already have avast anti virus and a windows defender both actively protecting the computer.
    Thank you.

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    0 Votes
    prettymars

    yes, you are correct. i am referring to the 'disk space'. i am sorry that the statement made you confused. and yes it is right also that after i delete even the previous files the free space does not increase. it is not like this before. because whenever i delete a file it immediately free the space with what i have deleted. but after i had that trouble of saving the file i worked on and did not closed that program properly because it froze the remaining space does not increase anymore when ever i delete files. and when i have new files that i downloaded it just continue to decrease its space. i am just wondering why and if there is a way i could get it back to what it was before. thank you.

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    0 Votes
    Merlin the Wiz

    If your disk space does not return to what it was before the file was added, there are two possible explanations.
    One: the file was not actually deleted and is still in your recycle bin. Solution empty your Recycle bin.(Right click on the Recycle bin and left click on Empty Recycle Bin.)
    Two: You have a virus your current anti-virus is not detecting. Solution Go to live.vipreantivirus.com, follow the instructions to download the latest version of viprerescuexxxxx.exe and follow the instructions on the web page.

    Good uck!
    Merlin

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    88Fan

    Currupted security descriptors in the file system can cause a lot of problems and can easily be mistaken for a virus/trojan/other malware...

    Open a command prompt with admin privileges (Start | All Programs | Accessories | right click on Command Prompt, Run As Administator)

    In command window type - chkdsk c: /r

    This will require you to reboot and will ask you to schedule it for next boot, it might take a couple of hours to run depending on errors found and size of your hard drive.

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    john.a.wills

    Defragmenting the disk does not remove or overwrite files which have not been deleted.

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    0 Votes
    gaban7

    I have experienced something like that in window xp sp2 and what I do is use TreeSize to determine what files exist on my machine. instead I have found that having SYSTEM VOLUME INFORMATION file size is very large. to solve this problem I use the way:
    ====================================================================
    WARNING
    this solutions CAN MAKE DATA LOST IN SYSTEM VOLUME INFORMATION, I'M NOT RESPONSIBLE FOR ANY POSSIBLE BAD THAT MAY OCCUR.
    ================================================
    1.START-RUN then type services.msc
    2. press enter and select Indexing Service
    3. then select stop then right click on Indexing Service and select properties and change it to manual
    4.After that go back into the run command then type CIADV.MSC select SYSTEM
    5. then select EMPTY ALL TASK CATALOG
    6. and voila the missing hd space finally meet again

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    0 Votes
    prettymars

    to: john.a.wills and to everyone who shade some light to my problem. for sharing your ideas, suggestions and for trying to help. i really appreciate all the help i get from all of you. from the bottom of my heart thank you very much.
    i have tried the disk defrag and it gives a lot of free space.

    thanks a lot!

  • +
    0 Votes
    john.a.wills

    When you delete a file the space it occupied should become free for new files - or extensions of extant files. But sometimes this does not happen because there are tranches of files all over the disk together with tranches of "empty" space. This may be what is happening to your disk, and the remedy is to defragment the disk, i.e. to put all the fragments of each file together thus leaving plenty of clear space for new files. Press the "start" key, click on "Programs" (or "All Programs", I do not know how it looks exactly in Windows 7), "Accessories", "System" and "Disk Defragmenter". This last will give you fairly clear indications on how to use it.

    +
    0 Votes
    prettymars

    I am not familiar with

    +
    0 Votes
    PurpleSkys Moderator

    have you dumped your temporary internet files, cookies, etc lately? if not, consider downloading and installing Ccleaner free edition http://www.piriform.com/ccleaner/download leave it at the default setting and run it. Have you run any anti malware programs lately? Try malwarebytes download free version here http://www.malwarebytes.org/products/malwarebytes_free/ . And last but not least, do you have a good anti virus program? If not, you may want to check out the free versions of the following Avast http://www.avast.com/free-antivirus-download or AVG Free http://free.avg.com/us-en/free-antivirus-download . Try those first; if none of those seem to make a difference, maybe it's time to back up your important files and whatnot and do a reload.

    +
    0 Votes
    prettymars

    I have not dumped any temporary internet files or cookies. I have anti-virus which is avast and i have no problem with it. Also there is windows defender. I will try to download the ccleaner like u said but today internet is down so i couldn

    +
    0 Votes
    GSG

    If the message that you're getting references memory, the problem is associated with the RAM. When you delete files, you are clearing storage space. So, if the error does not specifically state "memory", then follow the directions the others gave you. If the error explicitly states you are out of memory, then you need to check how much physical RAM is installed, and compare that to what the system recognizes. You may also need to increase your pagefile size, but it does sound like you either don't have enough RAM, have a bad stick of RAM, or the RAM might not be seated properly in its slot.

    Go ahead and do what Purpleskys says regardless.

    +
    0 Votes
    prettymars

    Well, there really is no error i am experiencing now. Only during the time i had a file i wanted to save and i got the message which is memory is getting low and windows tells me to close the program and when i cancelled the saving everything just froze and i cannot normally shutdown so i turned off the power button. And then i am just wondering after that happened, why is it the disk space does not increase whenever i delete previous files. The problem is whenever i have new files i have to download its memory decrease. Thank you.

    +
    0 Votes
    maszsam

    Some viruses suck up all the free disk space. In addition you are also indicating that the system is not running properly. I don't know because I'm not there looking at it, but if you want to have everything just like new in a matter of a few hours, back up your data and run a full system recovery. You may/should also install an antivurs and run it to check your backups before you do anything else. Try panda cloud (if it is still available). It works with MS security essentials.

    +
    0 Votes
    prettymars

    The program i run when i encountered that error was (photoshop) i saved a file there and then that was the time i got the message that memory is getting low and that i need to close photoshop.
    Like i said i already have avast anti virus and a windows defender both actively protecting the computer.
    Thank you.

    +
    0 Votes
    prettymars

    yes, you are correct. i am referring to the 'disk space'. i am sorry that the statement made you confused. and yes it is right also that after i delete even the previous files the free space does not increase. it is not like this before. because whenever i delete a file it immediately free the space with what i have deleted. but after i had that trouble of saving the file i worked on and did not closed that program properly because it froze the remaining space does not increase anymore when ever i delete files. and when i have new files that i downloaded it just continue to decrease its space. i am just wondering why and if there is a way i could get it back to what it was before. thank you.

    +
    0 Votes
    Merlin the Wiz

    If your disk space does not return to what it was before the file was added, there are two possible explanations.
    One: the file was not actually deleted and is still in your recycle bin. Solution empty your Recycle bin.(Right click on the Recycle bin and left click on Empty Recycle Bin.)
    Two: You have a virus your current anti-virus is not detecting. Solution Go to live.vipreantivirus.com, follow the instructions to download the latest version of viprerescuexxxxx.exe and follow the instructions on the web page.

    Good uck!
    Merlin

    +
    0 Votes
    88Fan

    Currupted security descriptors in the file system can cause a lot of problems and can easily be mistaken for a virus/trojan/other malware...

    Open a command prompt with admin privileges (Start | All Programs | Accessories | right click on Command Prompt, Run As Administator)

    In command window type - chkdsk c: /r

    This will require you to reboot and will ask you to schedule it for next boot, it might take a couple of hours to run depending on errors found and size of your hard drive.

    +
    0 Votes
    john.a.wills

    Defragmenting the disk does not remove or overwrite files which have not been deleted.

    +
    0 Votes
    gaban7

    I have experienced something like that in window xp sp2 and what I do is use TreeSize to determine what files exist on my machine. instead I have found that having SYSTEM VOLUME INFORMATION file size is very large. to solve this problem I use the way:
    ====================================================================
    WARNING
    this solutions CAN MAKE DATA LOST IN SYSTEM VOLUME INFORMATION, I'M NOT RESPONSIBLE FOR ANY POSSIBLE BAD THAT MAY OCCUR.
    ================================================
    1.START-RUN then type services.msc
    2. press enter and select Indexing Service
    3. then select stop then right click on Indexing Service and select properties and change it to manual
    4.After that go back into the run command then type CIADV.MSC select SYSTEM
    5. then select EMPTY ALL TASK CATALOG
    6. and voila the missing hd space finally meet again

    +
    0 Votes
    prettymars

    to: john.a.wills and to everyone who shade some light to my problem. for sharing your ideas, suggestions and for trying to help. i really appreciate all the help i get from all of you. from the bottom of my heart thank you very much.
    i have tried the disk defrag and it gives a lot of free space.

    thanks a lot!