Questions

Microsoft Office Outlook Will Not Allow Any Links To Access The Internet

Tags:
+
1 Votes
Locked

Microsoft Office Outlook Will Not Allow Any Links To Access The Internet

reginajbrown
Hello Everyone. Any help would greatly be appreciated in solving an issue which has just popped up within the last couple of days. I am running Windows XP Pro, Outlook 2003 and McAfee 2008 Security Suite (never any previous problems with McAfee).

I get the following Microsoft Outlook Error Message anytime I try to click on a link in any email: This operation has been canceled due to restrictions in effect in this computer. Please contact your system admin. I sign on as the system admin.
  • +
    1 Votes
    reginajbrown

    You receive an error message when you click a hyperlink in Outlook
    View products that this article applies to.
    Article ID : 310049
    Last Review : January 31, 2007
    Revision : 5.1
    This article was previously published under Q310049
    Important This article contains information about how to modify the registry. Make sure to back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:
    256986 (http://support.microsoft.com/kb/256986/) Description of the Microsoft Windows registry
    On This Page
    SYMPTOMS
    CAUSE
    RESOLUTION
    Reset Web settings
    Export and import the registry key from another computer
    Export the registry key from another computer
    Import the registry key
    SYMPTOMS
    When you click a hyperlink in Microsoft Outlook, you may receive the following error message:
    This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator.

    Back to the top
    CAUSE
    After you upgrade to Microsoft Internet Explorer 6.0, the following registry key is either missing or corrupt:
    HKEY_Local_Machine\Software\Classes\htmlfile\shell\open\command

    Back to the top
    RESOLUTION
    You may be able to resolve the issue by resetting Web settings in Internet Explorer. If that does not resolve the issue, import the registry key from another computer.

    Back to the top
    Reset Web settings
    1. Start Internet Explorer.
    2. On the Tools menu, click Internet Options.
    3. Click the Programs tab, and then click the Reset Web Settings button.
    4. Under Internet programs, verify that the correct e-mail program is selected.
    5. Click to select the Internet Explorer should check to see whether it is the default browser check box.
    6. Click Apply, and then click OK.

    Note You may receive the following message when Internet Explorer starts:
    Internet Explorer is not currently your default browser. Would you like to make it your default browser?
    If you receive the message, click Yes.

    +
    0 Votes
    matstone7

    I have been searching for the answer to this stupid problem for quite awhile now on and off.

    Thanks for the quick tip that had the answer.

    +
    1 Votes
    sachin4

    Thanks

    +
    0 Votes
    stars2night

    If you uninstall Google Chrome, it causes the error message to appear when clicking a hot link in Outlook. Even if you set your default browser to IE, you still get it. The simple way to fix it seems to be to reinstall Google Chrome (which is how I fixed it).

  • +
    1 Votes
    reginajbrown

    You receive an error message when you click a hyperlink in Outlook
    View products that this article applies to.
    Article ID : 310049
    Last Review : January 31, 2007
    Revision : 5.1
    This article was previously published under Q310049
    Important This article contains information about how to modify the registry. Make sure to back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:
    256986 (http://support.microsoft.com/kb/256986/) Description of the Microsoft Windows registry
    On This Page
    SYMPTOMS
    CAUSE
    RESOLUTION
    Reset Web settings
    Export and import the registry key from another computer
    Export the registry key from another computer
    Import the registry key
    SYMPTOMS
    When you click a hyperlink in Microsoft Outlook, you may receive the following error message:
    This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator.

    Back to the top
    CAUSE
    After you upgrade to Microsoft Internet Explorer 6.0, the following registry key is either missing or corrupt:
    HKEY_Local_Machine\Software\Classes\htmlfile\shell\open\command

    Back to the top
    RESOLUTION
    You may be able to resolve the issue by resetting Web settings in Internet Explorer. If that does not resolve the issue, import the registry key from another computer.

    Back to the top
    Reset Web settings
    1. Start Internet Explorer.
    2. On the Tools menu, click Internet Options.
    3. Click the Programs tab, and then click the Reset Web Settings button.
    4. Under Internet programs, verify that the correct e-mail program is selected.
    5. Click to select the Internet Explorer should check to see whether it is the default browser check box.
    6. Click Apply, and then click OK.

    Note You may receive the following message when Internet Explorer starts:
    Internet Explorer is not currently your default browser. Would you like to make it your default browser?
    If you receive the message, click Yes.

    +
    0 Votes
    matstone7

    I have been searching for the answer to this stupid problem for quite awhile now on and off.

    Thanks for the quick tip that had the answer.

    +
    1 Votes
    sachin4

    Thanks

    +
    0 Votes
    stars2night

    If you uninstall Google Chrome, it causes the error message to appear when clicking a hot link in Outlook. Even if you set your default browser to IE, you still get it. The simple way to fix it seems to be to reinstall Google Chrome (which is how I fixed it).