Questions

Microsoft Office Question

+
0 Votes
Locked

Microsoft Office Question

Hi There,

I cant seem to find a solution anywhere for this problem, i have a client who is getting this error message:

Runtime Error!

Program: C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE10\WINWORD.EXE

This application has requested the runtime to terminate it in an unisial way. Please contact the applications support team for more information.

i have done a detect and repair and also reinstall office...

i thought it may have been one document that was courrpted however any word document has this error come up...

any help is greatly appreciated
  • +
    0 Votes
    NexS

    That this is referring to WINWORD.EXE?
    As in, Word 2002?

    What version of office are you running? (hopefully not 2002)


    <i>Edited: I'm faltering...</i>

    +
    0 Votes
    santeewelding

    After, "As in".

    +
    0 Votes
    NexS

    .

    +
    0 Votes
    santeewelding

    I am not Judge Dredd...yet.

    +
    0 Votes

    But

    NexS

    The day will come, and I'm sure the differences are negligible. As far as we're concerned, your facelessness is evident. All that is left is your costume.

    +
    0 Votes
    santeewelding

    As I do.

    +
    0 Votes
    NexS

    A new perspective on you.

    Food for thought, indeed.

    +
    0 Votes
    santeewelding

    With which, I hope you are able to accommodate yourself. Others, I trow, are not so near able to.

    Devil take the hindmost.

    +
    0 Votes
    seanferd

    Over the summer, I've seen at least 5 apparently unrelated instances of "This application has requested the runtime to terminate it in an unusual way." I do not know if there is any significance to this.

    The question: What runtime is used by Office 10? Is this a vb/net runtime?

    The 2 obvious starter suggestions:

    Normal.dot: Rename it & let Word create a new one. Test.

    Add-ons: Disable them or run Office in the Office Safe Mode.

    Then there is the good old Detect and Repair on the help menu (wherever that has got to on the ribbon) and the Add & Remove / Programs & Features control panel option to repair Office.

    +
    0 Votes
    santeewelding

    Restores sanity and strict rationality to the thread.

    +
    0 Votes
    seanferd

    I never did any such thing. I deny it. I? Restore rationality? <i>Strict</i> rationality, even?

    Get outta Dodge.

    I may have been on topic, but rational? Nevar!

    <font size="1"> Disclaimer: The "a" in "nevar" is placed intentionally for purposes of internet spelling meme abuse. </font>

    +
    0 Votes
    beanxyz

    Have you tried to login as a different user and see if the problem still exists?

    +
    0 Votes
    brian

    i had this problem earlier this year. while googling, i found that mine was related to registry key errors...i can't remember where i found the correction at on the web, but i know its out there. try googling office (version here) registry error or the exact error you are getting...it took some digging so good luck... *for those who want to correct this post in so many ways, i'm sorry, i don't use capital i's, my spelling is horrible, and well...i make extremely long run on sentences... :)

    +
    0 Votes

    i ended up reimaging the machine, i could get to the root of the problem, however it didnt happen on another machine, and yes unfortunatley it is office 2002.... we run a old version of hummbird dm and are unable to upgrade untill dm gets upgraded anyway seems to be alright now

    thanks for the replies

  • +
    0 Votes
    NexS

    That this is referring to WINWORD.EXE?
    As in, Word 2002?

    What version of office are you running? (hopefully not 2002)


    <i>Edited: I'm faltering...</i>

    +
    0 Votes
    santeewelding

    After, "As in".

    +
    0 Votes
    NexS

    .

    +
    0 Votes
    santeewelding

    I am not Judge Dredd...yet.

    +
    0 Votes

    But

    NexS

    The day will come, and I'm sure the differences are negligible. As far as we're concerned, your facelessness is evident. All that is left is your costume.

    +
    0 Votes
    santeewelding

    As I do.

    +
    0 Votes
    NexS

    A new perspective on you.

    Food for thought, indeed.

    +
    0 Votes
    santeewelding

    With which, I hope you are able to accommodate yourself. Others, I trow, are not so near able to.

    Devil take the hindmost.

    +
    0 Votes
    seanferd

    Over the summer, I've seen at least 5 apparently unrelated instances of "This application has requested the runtime to terminate it in an unusual way." I do not know if there is any significance to this.

    The question: What runtime is used by Office 10? Is this a vb/net runtime?

    The 2 obvious starter suggestions:

    Normal.dot: Rename it & let Word create a new one. Test.

    Add-ons: Disable them or run Office in the Office Safe Mode.

    Then there is the good old Detect and Repair on the help menu (wherever that has got to on the ribbon) and the Add & Remove / Programs & Features control panel option to repair Office.

    +
    0 Votes
    santeewelding

    Restores sanity and strict rationality to the thread.

    +
    0 Votes
    seanferd

    I never did any such thing. I deny it. I? Restore rationality? <i>Strict</i> rationality, even?

    Get outta Dodge.

    I may have been on topic, but rational? Nevar!

    <font size="1"> Disclaimer: The "a" in "nevar" is placed intentionally for purposes of internet spelling meme abuse. </font>

    +
    0 Votes
    beanxyz

    Have you tried to login as a different user and see if the problem still exists?

    +
    0 Votes
    brian

    i had this problem earlier this year. while googling, i found that mine was related to registry key errors...i can't remember where i found the correction at on the web, but i know its out there. try googling office (version here) registry error or the exact error you are getting...it took some digging so good luck... *for those who want to correct this post in so many ways, i'm sorry, i don't use capital i's, my spelling is horrible, and well...i make extremely long run on sentences... :)

    +
    0 Votes

    i ended up reimaging the machine, i could get to the root of the problem, however it didnt happen on another machine, and yes unfortunatley it is office 2002.... we run a old version of hummbird dm and are unable to upgrade untill dm gets upgraded anyway seems to be alright now

    thanks for the replies