+ 0 Votes 2 options ugadata 7 years ago There are 2 ways to fix the problem:1. Choose FILE, if need be wait for the full menu to open towards the bottom of the FILE menu is an option Work Offline, if it is checked then uncheck it an Outlook will be working online again.2. In the lower right hand corner of the Outlook application window, is an Outlook icon, you should the downward pointing arrow to the right of the icon. If Outlook is offline then there will be text indicating the Outlook is offline as well. Click the arrow and a context menu will appear, one of the choices is Work Offline, again if it is checked uncheck it. You should now be working online again, and the text next to the icon will indicate connected.