Questions

Monitor going black

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Monitor going black

wwrjk01
Hi, I have a Dell 19" LCD Monitor, model No E193FPc. I have never had any problems with it until yesterday when it would not 'light' up. The power light shows up correctly and is green but the display was completely black. If I turn the power off on the screen and then back on again, the screen does 'light up' and displays perfectly, but only stays for about 1-2 seconds and then goes black again. Is this a lost cause, or is there something that can be done to get it working properly again?
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    OH Smeg

    Every time I have had a Monitor repaired it's broken again a few hours after I get it back with a different problem. Unless the Monitor is Under Guarantee you can very quickly spend more in Labor to have it repaired than it costs to but a new one.

    Col

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    Thmiuatga

    Have you tested this monitor with another computer? if you have and the monitor works fine the problem may be the graphics card and not the monitor.
    Check the physical connection of the monitor to the graphics card. Also you might want to check and ensure that the small threaded bolts on the graphics card mount bracket are not loose. If they are, the card can actually shift slightly in it's slot on the motherboard and then you have a very nasty problem on your hands. If those small bolts are loose when you check them, tighten them by using a small pair of needle-nose pliers. These bolts can loosen over time if you have a tendency to over-tighten the screw posts when you are plugging in and securing the connection for the monitor. Power down both computer AND monitor before you start physically checking the areas I described and just for good measure make sure you re-seat the graphics card in it's slot (if it's a stand-alone card).

  • +
    0 Votes
    OH Smeg

    Every time I have had a Monitor repaired it's broken again a few hours after I get it back with a different problem. Unless the Monitor is Under Guarantee you can very quickly spend more in Labor to have it repaired than it costs to but a new one.

    Col

    +
    0 Votes
    Thmiuatga

    Have you tested this monitor with another computer? if you have and the monitor works fine the problem may be the graphics card and not the monitor.
    Check the physical connection of the monitor to the graphics card. Also you might want to check and ensure that the small threaded bolts on the graphics card mount bracket are not loose. If they are, the card can actually shift slightly in it's slot on the motherboard and then you have a very nasty problem on your hands. If those small bolts are loose when you check them, tighten them by using a small pair of needle-nose pliers. These bolts can loosen over time if you have a tendency to over-tighten the screw posts when you are plugging in and securing the connection for the monitor. Power down both computer AND monitor before you start physically checking the areas I described and just for good measure make sure you re-seat the graphics card in it's slot (if it's a stand-alone card).