Questions

My CD/DVD drives aren't seen after loading NERO and/or LightScribe

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My CD/DVD drives aren't seen after loading NERO and/or LightScribe

TSI-CS
Mt CD/DVD drives don't show in Windows Explorer after I loaded Nero 9 and Light Scribe. Any ideas?
I'm running Vista Premium.
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    marvin

    The same problem occured on 3/20/2010 on a Windows 7 system with Nero and an XP with Roxio. Never happened before. Had to power restart each system to see DVD Drives. I suspect that one of the Microsoft updates is screwing with the systems as there was nothing else changed.

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    martian

    Just wondering, but unless you're "married" to the idea of keeping this faulty bloatware, you might consider something else.
    Nero also caused some of my systems to not shut down properly, after which I dumped it off all our systems.
    But I digress...
    Now we use cdburnerxp (free download) and haven't had any issues since.
    Hope this helps.

    You can get it here: http://filehippo.com/download_cdburnerxp/

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    TSI-CS

    The microsoft fix for this is relatively easy. Go to: www.support.microsoft.com/kb/314060
    The article contains directions on which key(s) to edit in the registry. We have seen this problem occur with Norton's 360 and now Nero.

  • +
    0 Votes
    marvin

    The same problem occured on 3/20/2010 on a Windows 7 system with Nero and an XP with Roxio. Never happened before. Had to power restart each system to see DVD Drives. I suspect that one of the Microsoft updates is screwing with the systems as there was nothing else changed.

    +
    0 Votes
    martian

    Just wondering, but unless you're "married" to the idea of keeping this faulty bloatware, you might consider something else.
    Nero also caused some of my systems to not shut down properly, after which I dumped it off all our systems.
    But I digress...
    Now we use cdburnerxp (free download) and haven't had any issues since.
    Hope this helps.

    You can get it here: http://filehippo.com/download_cdburnerxp/

    +
    0 Votes
    TSI-CS

    The microsoft fix for this is relatively easy. Go to: www.support.microsoft.com/kb/314060
    The article contains directions on which key(s) to edit in the registry. We have seen this problem occur with Norton's 360 and now Nero.