Questions

my computer keeps restarting

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my computer keeps restarting

baggieboy13
for no apparent reason, my computer keeps suddenly restarting
it loads up perfectly fine, but onece i log into my account, its ok for about a minute, then the taskbar turns grey (to the old MS 2000 taskbar) and then the computer reboots. the same also appens if i leave the computer on the blue welcome screen with the accounts. i tried starting the computer up in safe mode and running a virus scan with Windows Defender, but that drew a blank.
i thought about a system restore, but my computer doesnt create them for some reason, and i cant create any either.
so yeah, if theres anyway to stop my computer restarting, and if there are any virus scanner and removers for free i can use, i would be grateful :)

seeing as i cant resolve the problem, and there are alot of other underlying, annoying issues with my computer, i have decided to do a complete reinstall of the system. i am not using the reboot cd as i wasnt issued with one. so, ive obtained the serial key from the i386 folder of the system, but when i click on the winnt32.exe file i get this message:
Setup cannot continue because the version of Windows on your computer is newer than the version on the CD.

Warning:If you decide to delete the newer version of Windows that is currently installed on your computer, the files and settings cannot be recovered.

what should i do from there?
my OS is Windows XP Proffesional
Service Pack 3
Made by hewlett-packard
version: 5.1 2600 Service Pack 3 Build 2600
model: HPd530 SFF(PB603A)
system type: X65-based PC
Processor: x86 Family 15 Model 3 Stepping 4 GenuineIntel~2795Mhz

any more system info needed, just say :)
Clarifications Clarifications
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santeewelding
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In his state of apparent naivete, what is to stop him from clicking on, say, XP Smart Security 2010?

The tone and tenor of his question tell me he is not at the point of asking, "Why is there air?"

It tells me he -- maybe -- has just gotten to the question, "There is air?"

Mixing metaphors, what you may have done is given him a handful of morning-after pills without so much as a good-luck.

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baggieboy13
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god, i just asked for some help on how to stop my computer crashing all the time.
your making this out to be some sort of proving ground or path or righteousness.
if i knew how to do it, i wouldnt have asked now, would i?
i appreciate the help, and theres sone great advice.
i havent quite managed to try out these suggestions yet coz the computer may simply be over heated, plus its 3 am in britain atm

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santeewelding
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I am just as much concerned about how you get along as are Martin and Ron. I think I can say we all are concerned about patient-care.

Quit bitchin.

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santeewelding
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And meander from Questions over into Discussions to find:

http://techrepublic.com.com/5208-12846-0.html?forumID=102&threadID=328355&tag=results;CR56

Thus to begin your diligent research.

Pay particular attention to one, ocie3, who will **** you away with research.

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.Martin.
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Windows Defender was superseded 1st September 2009, yet it is still available for download.

the only thing it does that MSE doesn't is work on Windows server 2003

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Ron K.
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You don't want to CREATE a restore point you want to RESTORE to a point before you started having trouble. <br>
I'm thinking that either System Restore is turned off or your computer is pretty well hosed. <br>
Most computers come with a Restore partition on them. That's different then System Restore so don't get them confused. Usually you are prompted to make discs for restoring purposes when you first start the computer as new. If, for whatever reason, you don't have those discs I don't know if you'd be able to create them in Safe Mode but it'd be worth a shot. How? I'd need the make and model number of your computer so that I could look up the manual you could look up. <br>
If you weren't prompted to make restore discs when the computer was new there may be a Restore command when your computer first boots up.<br>
If you choose to restore your computer from disc or from the restore partition you'll lose all of the data on your hard drive and your computer will be as new from the dealer. <br>
If you can't create restore discs and that's what you need then you're going to need a new copy of Windows for your computer. <br>
You MIGHT be able to clean it up with an antivirus solution, if you have a virus, but if you've accidentally deleted the wrong thing or changed the wrong thing a fresh installation or an in place installation of Windows may be your easiest solution. <br>

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Ocie3
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disclose (best to do it at the start, so you don't forget to do it!):

(1) the manufacturer and the model number of the computer, especially if it is made by Dell, Hewlett Packard (HP), Sony, IBM, Apple, etc., and

(2) which operating system (e.g., which Windows?) and the most recent Service Pack (SP) that has been installed.

Then describe the problem, but begin by describing what you did with the computer recently BEFORE the problem began -- if you can identify anything in particular, for example: installed new software (or upgraded existing software), installed an external USB drive, plugged the computer's network adapter into a router, replaced the laptop's battery, tripped over the power cord, .....

RonK's surmise is probably correct; he offers good advice, although we are all shooting in the dark without knowing the hardware and the operating system (and version).

Spontaneous rebooting has been reported after Windows XP Service Pack 3 (SP3) was installed on a computer that has an AMD CPU, although that ordinarily does not happen if the CPU is an AMD Athlon XP (4 digits)+ model such as an Athlon XP 2400+.

Sometimes spontaneous rebooting is caused by updating hardware drivers, or by installing a new device such as a DVD R/W drive, with its manufacturer's drivers, which might be outdated. Oddly enough, Microsoft Windows drivers usually work instead, but might not give you use of all features of the hardware. If this seems to be the case, then you will probably have to boot into Windows Safe Mode and run Control Panel > System > Hardware Manager to troubleshoot and replace the driver(s).

Google this:

Windows XP spontaneous reboot

or Google this:

microsoft.com:Windows XP spontaneous reboot

Be sure to read each page, to which there is a link in each result, completely, because references to other links that might be more helpful are often placed at the bottom, for example:

http://www.techspot.com/vb/topic5665.html

may solve your problem, or "How to repair Windows if you are unable to boot into Windows" can be helpful even if you can boot into Windows, because it tells you how to perform a "repair re-installation" of Windows XP.

Note: if your computer is not running "Windows XP" just substitute the OS and version for "Windows XP" in the above examples and advice.

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.Martin.
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as a two birds with one stone sorta thing, we should have a mandatory input of computer systems specs, during signup.

this would help limit spam, and help us with diagnosing problems.

I shall give you a thumb :-bd

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boxfiddler Moderator
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