Questions

My PC game is shut down by Windows instantly it starts - why?

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0 Votes
Locked

My PC game is shut down by Windows instantly it starts - why?

HotdogAlive
The error I receive is:

Problem signature:
Problem Event Name: BEX
Application Name: Doom3BFG.exe
Application Version: 1.0.0.1
Application Timestamp: 509d3191
Fault Module Name: StackHash_2f9e
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 00000000
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 5129
Additional Information 1: 2f9e
Additional Information 2: 6bcf14555cfed35a71cf7509ee163570
Additional Information 3: ab3e
Additional Information 4: 6d6ab9eb0b48fb21b22016d3ca46e163

I've uninstalled and re-installed it several times, including the Steam service it requires. I've checked my graphics drivers and DirectX which are up to date. My system meets the minimum required specs. I've run a registry cleaner, done scans for bugs and nasties, tried to run it as Administrator, tried to run it with DEP disabled, tried running it under WinXP SP2, and I get the same problem every time.

The game is a legit version bought from a local store. I'm running Vista Home Premium SP2.

Clarifications

PurpleSkys Moderator

what is the game? maybe it's as simple as system requirements...like graphics card, ram, processor, etc

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    1 Votes
    ITKimK

    Check out this site:
    https://support.steampowered.com/kb_article.php?ref=9562-QEKM-0335
    It addresses issues you are describing.

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    0 Votes
    Slayer_

    This looks like it should work.

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    0 Votes
    HotdogAlive

    Thanks, I should've found that page myself. All sorted now.

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    2 Votes
    SmartAceW0LF

    games like these -those requiring advanced graphics- will rarely run on a system that utilizes Onboard Graphics. This would include most laptops. If you don't know whether or not your system falls into this category, it most likely does. Now that I got that mouthful out of the way, I will note that this game, being as old as it is, should play adequately on most systems, onboard graphics or not. As a general rule, given that a game will play with onboard graphics, it has been my experience that it will NOT do so with the OEM drivers it came with. This is especially true for Intel graphics. If you check your system specs and it shows you have Intel graphics, be sure to note the version number. Armed with this knowledge, visit Intels download site and update your drivers with the ones you find there.

    Should you ever find a driver that works, you will want to be sure Windows Update does not overwrite them. I find it NEVER to be a good idea to allow MS to update any graphic card drivers. Good luck.

    Also, according to Steams' site, the game is not made for nor will it run on XP.

  • +
    1 Votes
    ITKimK

    Check out this site:
    https://support.steampowered.com/kb_article.php?ref=9562-QEKM-0335
    It addresses issues you are describing.

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    0 Votes
    Slayer_

    This looks like it should work.

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    0 Votes
    HotdogAlive

    Thanks, I should've found that page myself. All sorted now.

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    2 Votes
    SmartAceW0LF

    games like these -those requiring advanced graphics- will rarely run on a system that utilizes Onboard Graphics. This would include most laptops. If you don't know whether or not your system falls into this category, it most likely does. Now that I got that mouthful out of the way, I will note that this game, being as old as it is, should play adequately on most systems, onboard graphics or not. As a general rule, given that a game will play with onboard graphics, it has been my experience that it will NOT do so with the OEM drivers it came with. This is especially true for Intel graphics. If you check your system specs and it shows you have Intel graphics, be sure to note the version number. Armed with this knowledge, visit Intels download site and update your drivers with the ones you find there.

    Should you ever find a driver that works, you will want to be sure Windows Update does not overwrite them. I find it NEVER to be a good idea to allow MS to update any graphic card drivers. Good luck.

    Also, according to Steams' site, the game is not made for nor will it run on XP.