+ 0 Votes some steps i would try as a last resort databaseben Updated - 2 years ago depending on the infection, what might have happened is that when the virus was zapped, the infected system file(s) were also zapped, which may have caused your system to become unstable. the problem with most anti virus programs is that they can zap the infection but cannot restore the original files before they were infection. the xp disk can help you restore the corrupted or missing system files. however, the xp version on the computer must be identical to the version on the xp set up cd. so in order to execute a repair installation, you would have to downgrade your system and uninstall the sp updates from the computer. but on the other hand, there is a method to restore system files via system restore from the disk prompt. what i would do is to boot up with the xp cd and initialize the recovery / repair console in order to get you to the disk prompt. afterwards, i would execute a old system restore point which should re-instate a stable registry hive and copies of system files before the infection occurred. personally i would choose the oldest point, which would guarantee that the infection did not exist at the time. but the restore point is your call. in any case, the instructions can be found here: http://pcsmarties.wordpress.com/system-restore-via-disk-prompt/ but before doing the above, do a quick check disk to ensure that the master file table and the file system and index's are in sync and not corrupted. if after you do a system restore and the machine is bootable again, boot into safe mode and disconnect the internet cord from the machine and also execute a clean boot. "or" you can choose to uninstall the sp updates via control panel, if you prefer to execute a repair install with your xp disk. in any case, if you decide to boot back into normal mode, be sure to disable all browser extensions and add-ons and delete all cookies before reconnecting the internet line, as they may have also been the entry point of the infection. + 0 Votes id say get a new comp the jacob 1 year ago just get a new comp download same files and its fine! + 0 Votes Reinstall dmritchie2 2 years ago It appears that your CD/DVD is not in the boot sequence, depending on your BIOS, find the boot order and place the CD/DVD player at the top of the sequence, save your settings (usually F10) and reboot with the disk in the drive. + 0 Votes Need help getting rid of a virus! petryss 2 years ago I finally got windows to accept the CD and install windows. We are now at the step that says: The following show the partitioned and unparticianed space on this computer: Sorry about that, I hit enter before I was ready earlier. It gives me several choices: I can set Windows XP up in one of the partitions, Delete any or all of the partitions or set Windows XP up in a net partition. The partitions are: FAT ~ 24 MB Free Space NTFS ~ 11071 MB Free Space FAT32 ~ 324 MB Free Space Inactive <O/S Boot Man ~ 8 MB Free Space What should I do? + 0 Votes Need help getting rid of a virus! petryss Updated - 2 years ago At this point I am past where I could choose Repair, etc. If I install XP in a new partition can I go back and delete the old? Do I need to delete the other partitions that are listed. If I really should go back and hit repair how do I get there from here? + 0 Votes Need help getting rid of a virus! petryss Updated - 2 years ago The computer I am working on is a pc. I went ahead and stopped the setup and started over. When I got to the part I could choose Repair I did. Now it is asking me "Which Windows installation would you like to log on to". Not sure what they want. + 0 Votes Need help getting rid of a virus! petryss 2 years ago I selected number 1 but once it got to the part it asked for the administrator password I tried every password I've ever used and they were all wrong. It asked if I wanted to Reboot which I did. This computer is about 6 years old and if I ever put a password in I will never know. If I follow your instructions and just install a new os won't the virus still be in the old o/s and could it get into the new? + 0 Votes Need help getting rid of a virus! petryss Updated - 2 years ago I followed your advice and hit enter this time when it asked for administrator password. Now it says C:\WINDOWS and is waiting for me to type something. I hit enter but thats not what it wants? + 0 Votes Virus Removale is an art dayen 2 years ago Go to my web site on another computer you will find the instruction to get rid of the virus it is a hostage virus it hide your files it has to be remove by an anti virus boot dis from a cold boot virus can live in Mem during a warm boot also you need a program to repair the registry, my site is halloweenhackers.com, don't freek I am a white Hat + 0 Votes File you will need for REG dayen 2 years ago is FixNCR.reg you import into Registry it take a little work because you need to place it in all users acounts so if any are not administrators then you need to set them to administrator but you must have removed the virus first and chkdsk does not remove any virus also system recovery will only spread a virus + 0 Votes oh my god! sightsandsounds 2 years ago Buy A New Computer!