Questions

New development are managed by ITIL change management process?

Tags:
+
0 Votes
Locked

New development are managed by ITIL change management process?

gcobianv
Recently we start the implementation of ITIL v2 at our organization, we have doubts about to the moment to include new developments of business solutions that are not updates, improvements or new realeses of existent systems or applications as new RFC's, since the beginning of development or until the system is ready to be implemented.
Does exist a process at ITIL that manage the system project development?