Questions

New Motherboard, RAM, CPU, but why will Windows refuse to install?

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New Motherboard, RAM, CPU, but why will Windows refuse to install?

Hi, we just installed a new motherboard, RAM, and the CPU, but Windows will not install because it thinks that the motherboard is not existent in the computer. We need to keep the programs on the computer there as well as the data that is currently there as well. What would be the best course of action?
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    markp24

    Hi

    So you basically used a prior machines hard drive (and kep the exisitng windows installtion from the old machin on it) and upgraded the Motherboard, ram and CPU.
    if thats the case then, Microsoft requires you to reactivate the product. You also may be required to reinstall the OS (i would recommend doing a clean install after backing up the drive and its data)(you most likly will need to reinstall all the applications as well, so make sure you have the original CD or installtion files), and you can restore the user data from you backup.
    you may want to read these for clarification on Windows activation rules:
    http://technet.microsoft.com/en-us/library/bb457054.aspx

    http://en.wikipedia.org/wiki/Windows_Product_Activation

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    Uh, well, we can't even boot up XP, so we can't activate it unless we contact Microsoft. So how would we boot up the system?

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    Would you know how to start XP so we can activate it?

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    PittDaddy

    You will most likely have to do a clean install from the CD. This means you may have to set your BIOS to boot from the CD. When booting from the CD, you might be able to do a Recover of the existing system, but that is not likely. As the first answer said, this means you will probably have to reinstall every application once you get the operating system reinstalled. If you need to reactivate and do not have internet access, you can call Microsoft with the information from your original license. They will then give you the activation codes. My suggestion would be, if you are going through all this trouble, you should upgrade to Windows 7 now. As long as you don't reformat the drive, you should be able to retain all your data files.

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    ExEC135CrewDog

    Not directly to 7 from XP

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    oldbaritone

    If the Windows was OEM to one brand, and you put a generic Mobo in, it probably doesn't have the drivers it needs. You need to boot from the OEM CD (did you make one?) and let it install drivers for the new hardware. You may also need to "Press F6 to install additional drivers" during boot. Then repair the installation.

    And if it still doesn't want to boot, try putting the disk controllers on the new mobo into IDE mode in BIOS. Sometimes that works, and then you can d/l the manufacturer's drivers and install them to improve performance after Windows is up and running.

    OR

    Just bite the bullet and buy a retail-box edition

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    0 Votes
    trenton.wilkins

    Windows uses a setup called a HAL (Hardware Abstraction Layer) to identify the PC's hardware. If you make more than a couple of changes at a time the HAL freaks out. Microsoft requires you to do a 'Repair Install':

    Archived from groups: microsoft.public.windowsxp.hardware (More info?)


    Repair Install to SET XP to New Motherboard
    1. Do Not BOOT into Windows XP on first boot after Motherboard or Hard Drive
    change! If booting from CD is not an option, return to BIOS and make sure
    booting from CD is the first boot option. Booting into Windows is only an
    option when you do a direct replacement of the Motherboard.
    2. If your computer does not support booting from the CD, check your OEM or
    Motherboard makers web site for updated BIOS.
    3. Perform a Repair Install by following the step by step below.
    When you see the "Welcome To Setup" screen, you will see the options below
    This portion of the Setup program prepares Microsoft
    Windows XP to run on your computer:

    To setup Windows XP now, press ENTER.

    To repair a Windows XP installation using Recovery Console, press R.

    To quit Setup without installing Windows XP, press F3.
    Press Enter to start the Windows Setup.
    Accept the License Agreement and Windows will search for existing Windows
    installations.
    Select the XP installation you want to repair from the list and press R to
    start the repair.
    Setup will copy the necessary files to the hard drive and reboot. Do not
    press any key to boot from CD when the message appears. Setup will continue
    as if it were doing a clean install, but your applications and settings will
    remain intact.

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    0 Votes
    OH Smeg

    If it's a System Makers OEM Recovery Disc most do not support the Option of what M$ call a Up Grade/In Place Install. The full details for performing one of these installs is here

    http://support.microsoft.com/kb/978788

    Most system Makers Recovery Disc's are bound to the Original Hardware and if it is not found you will get screwy Error Messages like M'Board not Found.

    The way around this is to use a M$ branded OEM Install Disc or a M$ Retail Disc but not a System Makers Recovery Disc.

    If you do not have a M$ Branded Disc with a Suitable Product Key you can not perform a In Place/Up Grade Install and you will not be able to use this HDD with this hardware as a working system.

    Col

  • +
    0 Votes
    markp24

    Hi

    So you basically used a prior machines hard drive (and kep the exisitng windows installtion from the old machin on it) and upgraded the Motherboard, ram and CPU.
    if thats the case then, Microsoft requires you to reactivate the product. You also may be required to reinstall the OS (i would recommend doing a clean install after backing up the drive and its data)(you most likly will need to reinstall all the applications as well, so make sure you have the original CD or installtion files), and you can restore the user data from you backup.
    you may want to read these for clarification on Windows activation rules:
    http://technet.microsoft.com/en-us/library/bb457054.aspx

    http://en.wikipedia.org/wiki/Windows_Product_Activation

    +
    0 Votes

    Uh, well, we can't even boot up XP, so we can't activate it unless we contact Microsoft. So how would we boot up the system?

    +
    0 Votes

    Would you know how to start XP so we can activate it?

    +
    0 Votes
    PittDaddy

    You will most likely have to do a clean install from the CD. This means you may have to set your BIOS to boot from the CD. When booting from the CD, you might be able to do a Recover of the existing system, but that is not likely. As the first answer said, this means you will probably have to reinstall every application once you get the operating system reinstalled. If you need to reactivate and do not have internet access, you can call Microsoft with the information from your original license. They will then give you the activation codes. My suggestion would be, if you are going through all this trouble, you should upgrade to Windows 7 now. As long as you don't reformat the drive, you should be able to retain all your data files.

    +
    0 Votes
    ExEC135CrewDog

    Not directly to 7 from XP

    +
    0 Votes
    oldbaritone

    If the Windows was OEM to one brand, and you put a generic Mobo in, it probably doesn't have the drivers it needs. You need to boot from the OEM CD (did you make one?) and let it install drivers for the new hardware. You may also need to "Press F6 to install additional drivers" during boot. Then repair the installation.

    And if it still doesn't want to boot, try putting the disk controllers on the new mobo into IDE mode in BIOS. Sometimes that works, and then you can d/l the manufacturer's drivers and install them to improve performance after Windows is up and running.

    OR

    Just bite the bullet and buy a retail-box edition

    +
    0 Votes
    trenton.wilkins

    Windows uses a setup called a HAL (Hardware Abstraction Layer) to identify the PC's hardware. If you make more than a couple of changes at a time the HAL freaks out. Microsoft requires you to do a 'Repair Install':

    Archived from groups: microsoft.public.windowsxp.hardware (More info?)


    Repair Install to SET XP to New Motherboard
    1. Do Not BOOT into Windows XP on first boot after Motherboard or Hard Drive
    change! If booting from CD is not an option, return to BIOS and make sure
    booting from CD is the first boot option. Booting into Windows is only an
    option when you do a direct replacement of the Motherboard.
    2. If your computer does not support booting from the CD, check your OEM or
    Motherboard makers web site for updated BIOS.
    3. Perform a Repair Install by following the step by step below.
    When you see the "Welcome To Setup" screen, you will see the options below
    This portion of the Setup program prepares Microsoft
    Windows XP to run on your computer:

    To setup Windows XP now, press ENTER.

    To repair a Windows XP installation using Recovery Console, press R.

    To quit Setup without installing Windows XP, press F3.
    Press Enter to start the Windows Setup.
    Accept the License Agreement and Windows will search for existing Windows
    installations.
    Select the XP installation you want to repair from the list and press R to
    start the repair.
    Setup will copy the necessary files to the hard drive and reboot. Do not
    press any key to boot from CD when the message appears. Setup will continue
    as if it were doing a clean install, but your applications and settings will
    remain intact.

    +
    0 Votes
    OH Smeg

    If it's a System Makers OEM Recovery Disc most do not support the Option of what M$ call a Up Grade/In Place Install. The full details for performing one of these installs is here

    http://support.microsoft.com/kb/978788

    Most system Makers Recovery Disc's are bound to the Original Hardware and if it is not found you will get screwy Error Messages like M'Board not Found.

    The way around this is to use a M$ branded OEM Install Disc or a M$ Retail Disc but not a System Makers Recovery Disc.

    If you do not have a M$ Branded Disc with a Suitable Product Key you can not perform a In Place/Up Grade Install and you will not be able to use this HDD with this hardware as a working system.

    Col