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Even people who know they are clueless and claim such (though they might find themselves slightly less clueless than they believe for five minutes of minor investigation every day) won't take instruction - they are used to doing things the same broken way they have always done.

Those who know better than you - lost cause, until something major proves them wrong, maybe.

It has taken me many years to get some folks to stop using the Admin account for normal use, even when some group members were on board. (It only takes one Admin account to trash it for everyone.)

I think my return question would be: What most motivates this person in regards to the situation? Fear? Curiosity? "Not having problems"?

Appeal to he person's motivations. Still, it might take forever.