Questions

Optical mouse problems

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Optical mouse problems

WBBear
Before I even start, I'm not that knowledgeable about the working of computers. I know just enough, so I don't **** it up when I touch it. That being said....
My corded mouse (Logitech UAE96) has in the last couple months been freezing then quit working. Unplug it and replug it, it works for awhile then it shuts down again.
I tried to run it with the Microsoft USB mouse driver (didn't fix it). I reloaded the Logitech driver (Setpoint 4.82) (didn't fix it). I ran all the malware scans and nothing came up.
Other people that have this problem have posted on other forums that even when they change "mouses", the same problem keeps popping up. Nothing seems to work for me!
Has anyone solved this problem?
I'm running Windows XP SP3
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    OH Smeg

    Reload Windows and at the same time fit a different mouse.

    if replacing the mouse doesn't cure the issue then there must be something left over in Windows from the Old Mouse that is causing a conflict and the only way to resolve that is to reinstall the Operating System without the Problem Driver.

    Col

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    Who Am I Really

    try uninstalling the actual USB controllers first
    > in device manager expand the USB section at the bottom and uninstall every listed USB device
    including root hubs etc.

    after this you will need to shut down and start up
    if you have a USB keyboard it might stop working
    if that happens just tap the power button and it should initiate the shut down process
    if not then do a forced shut down with press & hold the power button
    after that start up the system and wait for all the USB devices to be added again

    if the problem persists, check the RAM with a memtest program
    if the RAM passes then the USB drivers corrupted or the hardware may be toasted
    a new OS install will correct corrupted drivers but not toasted hardware

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    TheChas

    I would also recommend that you clean the bottom of the mouse.

    Any dirt or grit that obscures the windows on the bottom of the mouse will cause problems.

    You don't need to get fancy, A damp cotton swab should do the job.

    Chas

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    t.hulsebosch

    You can try and prevent the usb port from going to sleep (power saving option)

    1.In Windows, click on Start > Control Panel (or Start > Settings > Control Panel).
    2.Double-click on System, then open the Hardware tab.
    3.Click Device Manager.
    4.Click the + at Universal Serial Bus Controllers.
    5.Right-click USB Root Hub and select Properties.
    6.Open the Power Management tab.
    7.Clear the checkmark from Allow the computer to turn off this device to save power.
    8.Click OK.

    Thierry

  • +
    0 Votes
    OH Smeg

    Reload Windows and at the same time fit a different mouse.

    if replacing the mouse doesn't cure the issue then there must be something left over in Windows from the Old Mouse that is causing a conflict and the only way to resolve that is to reinstall the Operating System without the Problem Driver.

    Col

    +
    0 Votes
    Who Am I Really

    try uninstalling the actual USB controllers first
    > in device manager expand the USB section at the bottom and uninstall every listed USB device
    including root hubs etc.

    after this you will need to shut down and start up
    if you have a USB keyboard it might stop working
    if that happens just tap the power button and it should initiate the shut down process
    if not then do a forced shut down with press & hold the power button
    after that start up the system and wait for all the USB devices to be added again

    if the problem persists, check the RAM with a memtest program
    if the RAM passes then the USB drivers corrupted or the hardware may be toasted
    a new OS install will correct corrupted drivers but not toasted hardware

    +
    0 Votes
    TheChas

    I would also recommend that you clean the bottom of the mouse.

    Any dirt or grit that obscures the windows on the bottom of the mouse will cause problems.

    You don't need to get fancy, A damp cotton swab should do the job.

    Chas

    +
    0 Votes
    t.hulsebosch

    You can try and prevent the usb port from going to sleep (power saving option)

    1.In Windows, click on Start > Control Panel (or Start > Settings > Control Panel).
    2.Double-click on System, then open the Hardware tab.
    3.Click Device Manager.
    4.Click the + at Universal Serial Bus Controllers.
    5.Right-click USB Root Hub and select Properties.
    6.Open the Power Management tab.
    7.Clear the checkmark from Allow the computer to turn off this device to save power.
    8.Click OK.

    Thierry