Questions

optiplex wont go past screen with dell logo

+
0 Votes
Locked

optiplex wont go past screen with dell logo

coldlikeice
dell optiplex gives a long beep code when turned on and just gives options for set up and boot sequence
+
0 Votes
ThumbsUp2

Codes are usually repetitive and the pattern means something. Without telling us WHAT code you're getting, we can only guess as to the cause.

So, please describe the code.

+
0 Votes
coldlikeice

the code is a long continuous beep lasting3-5 seconds

+
0 Votes
coldlikeice

i also noitice that when i entered the set up menu trying to change the boot sequece that the hard drive and the cd rom drive was not present

+
0 Votes
simonribansky

try to remove one of the memory sticks and see if it runs then (this way youll knw that the one removed was faulty), if not try to put the other one in its place, do the same on the second slot.

if none work it COULD mean that both sticks are fried but it is not necessarily the case.

what where you doing when the problem first came up?

+
0 Votes
coldlikeice

i was trying to format a dead hard drive then the format process got stuck so i had to reset the computer the thing is on rebooting it never got past the screen with the dell logo. i also notticed that when i enter the bios to change the boot priority cd rom is listed as unknown and hdd is also listed as unknown the only option is floppy A. thanks

+
0 Votes
coldlikeice

i was trying to format a dead hard drive then the format process got stuck so i had to reset the computer the thing is on rebooting it never got past the screen with the dell logo. i also notticed that when i enter the bios to change the boot priority cd rom is listed as unknown and hdd is also listed as unknown the only option is floppy A. thanks

+
0 Votes
Mr.Wiz

usually means no memory or bad memory installed.