Questions

Outlook 2000 - not receiving CC emails sent from self

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Outlook 2000 - not receiving CC emails sent from self

madden
I have a user that is copying himself on a number of emails to keep in sub folders for later reference.

However, since installing his Blackberry software he doesn't receive his own CC's. Emails sent do show up in his "sent" folder, but he insists on having the email arrive in his "inbox".
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    Bizzo

    If he sends one to himself rather than CC, does he get it?
    Also try CCing someone else (yourself?) to see if they get the email.
    Or try sending him an email, where he's in the CC field (not the to field), see if the gets it.

    It might be that he's got his email address wrong. Or that he's too important to read emails that he's only copied into, and might have set up a rule to delete them?

  • +
    0 Votes
    Bizzo

    If he sends one to himself rather than CC, does he get it?
    Also try CCing someone else (yourself?) to see if they get the email.
    Or try sending him an email, where he's in the CC field (not the to field), see if the gets it.

    It might be that he's got his email address wrong. Or that he's too important to read emails that he's only copied into, and might have set up a rule to delete them?