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Outlook 2007 not working with Verizon Send and Receive issues.

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I know that. And yes there seems to be an issue with Verizon, and yes I inputed there corrected set-ups, still no go. I just thought someone out there had the same issue? So far I have read allot about issues with Outlook 2007, turn this on, turn this off, and adjust this. Why does MS make a product so hard to use?