Questions

Outlook 2007 Search on Calendar entries not working consistently.

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Outlook 2007 Search on Calendar entries not working consistently.

russdwright
I have a user who has Microsoft Office Professional Plus 2007 installed on a
Windows XP box. She is using the Calendar in Outlook to remind her of
accounts that need collected on and uses a format of AccountName
AccountNumber for the entries.

When she goes back to perform a search on these items using Instant Search,
it will successfully search a few times and then suddenly stop finding
results, even after searching for the value a previous time successfully. She
is clearing the search field by either highlighting and typing a new value or
by clicking the X in the search box. The issue occurs regardless of if she
enters AccountName or AccountNumber as the search criteria. It should be
noted that no other users or PCs are exhibiting this behavior.

I logged in as the admin on the PC and removed Search Assist, as well as ran
a repair on Office with no change.

I did notice that the Indexing feature is disabled on the User's instance of
Outlook and the option is not available in Control Panel to go into Indexing
Options; I am unsure if this has been done by the IT department by choice or
they simply forgot to install it on the machine.

Local techs have worked on this issue and presumably have resolved it in the
past, but the issue keeps coming back.

Is there a MS Office patch that we are overlooking, a set of steps we need
to take, or something else we are overlooking that is causing this issue to
keep rearing its ugly head for this user?
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    matthew001

    It seems that the Instant Search of Outlook 2007 has its problems. I gave up on this search ages ago. I am using a search tool which is called lookeen (www.lookeen.net) and it is also able to search in the calender which your user uses quite often.

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    jamesb480

    Outlook is one of best application , but sometimes it started appearing problem in accessing calendar. Calendar is also one of important component for Outlook 2007. It is because of virus and malware infection , application failure , PST file damage and many other reasons. But there is no need to panic. There is the possibility to repair Outlook 2007 calendar.

    http://calendar.repairoutlook2007.com

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    PurpleSkys Moderator

    i would think they got it by now, it's only been over three years. please, don't wake the dead

    PurpleSkys
    Moderator

  • +
    0 Votes
    matthew001

    It seems that the Instant Search of Outlook 2007 has its problems. I gave up on this search ages ago. I am using a search tool which is called lookeen (www.lookeen.net) and it is also able to search in the calender which your user uses quite often.

    +
    0 Votes
    jamesb480

    Outlook is one of best application , but sometimes it started appearing problem in accessing calendar. Calendar is also one of important component for Outlook 2007. It is because of virus and malware infection , application failure , PST file damage and many other reasons. But there is no need to panic. There is the possibility to repair Outlook 2007 calendar.

    http://calendar.repairoutlook2007.com

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    0 Votes
    PurpleSkys Moderator

    i would think they got it by now, it's only been over three years. please, don't wake the dead

    PurpleSkys
    Moderator