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Outlook, missing emails, can't open my archive.pst either!

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Outlook, missing emails, can't open my archive.pst either!

lisarisler
I'm stuck. I use Syncback to back up my emails daily, and have lost emails from 2/5 - today -- TWICE now I've lost emails and I don't know where they are going. I can no longer open my archive.pst folder, it gives me the "unable to expand the folder. The set of folders could not be opened....run Inbox repair tool...." -- I'm stuck, I'm lost, I need the lost emails to show up again - my backups only give me to 2/5 and nothing beyond that so if I try to run the backups -- it loses everything after 2/5! Anyone know of recovering lost stuff in Outlook? Is my archive folder too full and how would I open it to delete some if I cannot open it? Hmmmm and No, - I'm not a tech of any kind - just a retail business owner who NEEDS the lost emails I use Outlook 2002 with XP
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    swesterhoff

    There is a 2GB limit to non-unicode PST files, resolved later in Outlook 2003 and 2007. If you have reached that limit, make a new PST and move some of the items into it, starting with large attachments(sort by size). You may not be able to get your information back if the PST is "full" it will begin to corrupt the data. I do not know Syncback. I assume you are not on an Exchange server.

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    SWells

    Hello,
    do a google search for scanpst.exe. This little tool will probably help you out.

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    lisarisler

    Okay, we used the microsoft "fix" for the archive folder -- wonder where my emails are, though, from 2/5 - 2/20 ?? (right in the middle of my inbox!) -- two times they disappeared ?? I run a business and had some very important emails I needed - shall I try that scanpst on the outlook now? (and the archive folder was huge -- going to delete some of the recovered files - hoping that helps THAT part of my problem ahah) (I'm also missing folders from outlook??)

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    fwang

    If you want to test something, copy the pst file to another pc and test over there.

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    lisarisler

    Okay, will try that - of course, it'll have to be my husband, haha. I don't "get it" but he will! Thanks!!! I just don't get why I lost emails in the MIDDLE of everything, totally weird!

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    ThumbsUp2

    When corruption happens, it zaps what ever it feels like zapping. There is no rhyme or reason to it.

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    wisefuture0

    This just happened to me as well. I have just started using Syncback again yesterday to backup my system to move to another hard disk drive. In trying to do it safely and back up all my data first, I have hosed all my emails.

    I know that Syncback freeware (as opposed to SyncbackSE which costs US$30) does not backup open/locked files (ie outlook.pst when outlook is running) it is just suppose to skip them. It looks like Syncback not only skipped over outlook.pst it jumped all over it as well! When I started my system this morning it wanted to run chkdsk. Now the file size of my only outlook.pst is 0 kB.

    What is your current outlook.pst filesize?

    My archive.pst file was also hosed. Could not be recovered with scanpst.exe.

    I use outlook 2000 with XP.

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    rogerj184

    Hi there!
    You can use PST backup to restore the lost data but in case no backup available use a third party Outlook recovery tool.
    http://www.pstbackup.com

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    0 Votes
    swesterhoff

    There is a 2GB limit to non-unicode PST files, resolved later in Outlook 2003 and 2007. If you have reached that limit, make a new PST and move some of the items into it, starting with large attachments(sort by size). You may not be able to get your information back if the PST is "full" it will begin to corrupt the data. I do not know Syncback. I assume you are not on an Exchange server.

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    0 Votes
    SWells

    Hello,
    do a google search for scanpst.exe. This little tool will probably help you out.

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    0 Votes
    lisarisler

    Okay, we used the microsoft "fix" for the archive folder -- wonder where my emails are, though, from 2/5 - 2/20 ?? (right in the middle of my inbox!) -- two times they disappeared ?? I run a business and had some very important emails I needed - shall I try that scanpst on the outlook now? (and the archive folder was huge -- going to delete some of the recovered files - hoping that helps THAT part of my problem ahah) (I'm also missing folders from outlook??)

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    0 Votes
    fwang

    If you want to test something, copy the pst file to another pc and test over there.

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    0 Votes
    lisarisler

    Okay, will try that - of course, it'll have to be my husband, haha. I don't "get it" but he will! Thanks!!! I just don't get why I lost emails in the MIDDLE of everything, totally weird!

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    0 Votes
    ThumbsUp2

    When corruption happens, it zaps what ever it feels like zapping. There is no rhyme or reason to it.

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    0 Votes
    wisefuture0

    This just happened to me as well. I have just started using Syncback again yesterday to backup my system to move to another hard disk drive. In trying to do it safely and back up all my data first, I have hosed all my emails.

    I know that Syncback freeware (as opposed to SyncbackSE which costs US$30) does not backup open/locked files (ie outlook.pst when outlook is running) it is just suppose to skip them. It looks like Syncback not only skipped over outlook.pst it jumped all over it as well! When I started my system this morning it wanted to run chkdsk. Now the file size of my only outlook.pst is 0 kB.

    What is your current outlook.pst filesize?

    My archive.pst file was also hosed. Could not be recovered with scanpst.exe.

    I use outlook 2000 with XP.

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    0 Votes
    rogerj184

    Hi there!
    You can use PST backup to restore the lost data but in case no backup available use a third party Outlook recovery tool.
    http://www.pstbackup.com