Questions

Outlook PST File Problem

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Outlook PST File Problem

colin.minns
I have transferred to a new computer and archived all of my outlook information into a file (1.5GB). When I try to open the pst file in outlook it tells me that it is not a personal folder file, I have a lot of information that I would like to get out of it.

I have tried the pst repair tool but once it has been through thta it leaves me with about 3 emails and nothing else.

Thanks
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    0 Votes
    colin.minns

    Can anyone give me some advice on this please as I am desperate to recover my old emails?

    Thanks

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    0 Votes
    hbrown

    Hi,

    I am having the same probem and I really need my emails. I installed the same version of Outlook 2007, but on my new VISTA machine. now it says " your pst file is not a pst file" what is that all about. I need to consult MS on this bug. What a shame. I am very surprised There is not a a response or more people with this problem. If I find the solutions I will post.

    thanks,

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    1 Votes
    Dedlbug

    What version of Outlook was the PST from and version of Outlook you are importing to. And OS are you running?

    Also, was the repair tool you tried Scanpst.exe?? If not, try that next. You can do a search to find the file on your computer. Run it, and select the file in question to repair.

    In XP the file resides in: C:\Program Files\Common Files\System\MSMAPI\1033\scanpst.exe.

    Not sure in Vista...just search for it. =]

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    0 Votes
    articles

    Hello Colin

    To get back your lost emails from .pst file, try the PST repair software by Chily Softech, the link is http://www.recoveryfix.com/repair-pst-file.html

    The pst repair software will recover the inaccessible mails from the .pst file by scanning that file. Try the free demo version and i m sure that it will definately recover back your lost emails. Every folder and sub folder of emails is recovered by the email recovery software.

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    0 Votes
    colin.minns

    Thanks for the info, I tried SCANPST and the repair software. They either say it is not a personal folders file or the repair software does not find any information.

    I have moved the PST file from my work to home computer, would there be any inbuilt security that would prevent me from doing this? I dont think that is the issue because I moved it between two company laptops and it still would not work.

    Thanks,

    Colin

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    0 Votes
    Dedlbug

    Can you (as a test) Use the original computer you had Outlook on and view your e-mails? With the Original PST file...before you created/exported to an Archive?

    Basically, can re-export the items and try again from the original file.

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    colin.minns

    No I dont have the old computer any more, it was a working file when I copied it on to a DVD and was used on a daily basis.

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    Stellar Phoenix

    If you want to <a href="http://www.stellaroutlookpstrepair.com/">repair a pst file</a> you should try Stellar Outlook PST Repair, which is available here:

    http://www.stellaroutlookpstrepair.com/

    We provide a free download so you can try it on your own .pst file to see if it can repair the damage. We have also added a blog with additional information and tips here:

    http://www.stellaroutlookpstrepair.com/blog/

    Hope that helps. Good luck.

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    0 Votes

    How to import .pst file data into Outlook
    You can use the backup copy of your .pst file to restore your Outlook data if the original .pst file is damaged or lost. Everything that is saved in the .pst file is returned to Outlook.

    Follow these steps to restore, or import, your data into Outlook:

    1. If the .pst file that you want to import is stored on a removable device, such as a floppy disk, a portable hard disk drive, a CD-ROM, a magnetic tape cassette, or any other storage medium, insert or connect the storage device, and then copy the .pst file to the hard disk drive of the computer.

    When you copy the .pst file, make sure that the Read-Only attribute is not selected. If this attribute is selected, you might receive the following error message:

    >>The specified device, file, or path could not be accessed. It may have been deleted, it may be in use, you may be experiencing network problems, or you may not have sufficient permission to access it. Close any application using this file and try again.<<

    If you receive this error message, clear the Read-Only attribute, and then copy the file again.
    2. Open Outlook.
    3. On the File menu, click Import And Export. If the command is not available, rest the pointer over the chevrons at the bottom of the menu, and then click Import and Export.
    4. Click Import from another program or file, and then click Next.
    5. Click Personal Folder File (.pst), and then click Next.
    6. Type the path and the name of the .pst file that you want to import, and then click Next.
    7. Select the folder that you want to import. To import everything in the .pst file, select the top of the hierarchy.
    8. Click Finish.

    Please post back if you have any more problems or questions.
    If this information is useful, please mark as helpful. Thanks.

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    0 Votes

    I did this, but I get an error telling me that the file isn't a .pst file.

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    0 Votes
    gpmorris

    Have you tried to simply import your files from the old pst to your new Outlook program? You don't need to open it for the import tool to extract your data from it.

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    0 Votes
    Gis Bun

    Know anyone with Outlook as well? Maybe it's something on the system. Even install Office in trial mode [in another PC] to see if it is readable.

    As someone mentioned, if you copied the PST from a CD or DVD to a local drive, you must make sure it is not-read only. while at it, check security permissions.

    Try creating a PST file. Then shut down Outlook and swap the files.

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    0 Votes
    kstevedahl

    I've used Microsofts Outlook backup program. http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=9003
    If the file isn't damaged too bad, it will allow you to open the PST file in outlook and copy the data to your live outlook file.

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    0 Votes
    tripplec

    I spent most of the day off and on trying to import my contacts from my old notebook (2007) to a new one with Outlook 2010. I place the contact.pst file on a USB key which has a read/write switch to protect its files. Well after trying various things include exporting to an Excel fie which works but you don't get any email fields filled... ahhhh, useless process. It turns out the contacts file need to be read/write and copying it onto the local HD desktop for example it works and imports. But not off the key since I had the write lock on. Its a habit to protect other files as well on it. I am not 100% certain if the original Outlook.pst file in use in 2007 is compatible with 2010's but in the past I've located the new systems Outlook.pst file and overwrote it with the old fully contained one and that always worked but not across versions of Outlook. This new interface is quite time consuming to figure out where to do various customizatons for views such as turning off mail caterogized by day/week etc. Next search..

  • +
    0 Votes
    colin.minns

    Can anyone give me some advice on this please as I am desperate to recover my old emails?

    Thanks

    +
    0 Votes
    hbrown

    Hi,

    I am having the same probem and I really need my emails. I installed the same version of Outlook 2007, but on my new VISTA machine. now it says " your pst file is not a pst file" what is that all about. I need to consult MS on this bug. What a shame. I am very surprised There is not a a response or more people with this problem. If I find the solutions I will post.

    thanks,

    +
    1 Votes
    Dedlbug

    What version of Outlook was the PST from and version of Outlook you are importing to. And OS are you running?

    Also, was the repair tool you tried Scanpst.exe?? If not, try that next. You can do a search to find the file on your computer. Run it, and select the file in question to repair.

    In XP the file resides in: C:\Program Files\Common Files\System\MSMAPI\1033\scanpst.exe.

    Not sure in Vista...just search for it. =]

    +
    0 Votes
    articles

    Hello Colin

    To get back your lost emails from .pst file, try the PST repair software by Chily Softech, the link is http://www.recoveryfix.com/repair-pst-file.html

    The pst repair software will recover the inaccessible mails from the .pst file by scanning that file. Try the free demo version and i m sure that it will definately recover back your lost emails. Every folder and sub folder of emails is recovered by the email recovery software.

    +
    0 Votes
    colin.minns

    Thanks for the info, I tried SCANPST and the repair software. They either say it is not a personal folders file or the repair software does not find any information.

    I have moved the PST file from my work to home computer, would there be any inbuilt security that would prevent me from doing this? I dont think that is the issue because I moved it between two company laptops and it still would not work.

    Thanks,

    Colin

    +
    0 Votes
    Dedlbug

    Can you (as a test) Use the original computer you had Outlook on and view your e-mails? With the Original PST file...before you created/exported to an Archive?

    Basically, can re-export the items and try again from the original file.

    +
    0 Votes
    colin.minns

    No I dont have the old computer any more, it was a working file when I copied it on to a DVD and was used on a daily basis.

    +
    0 Votes
    Stellar Phoenix

    If you want to <a href="http://www.stellaroutlookpstrepair.com/">repair a pst file</a> you should try Stellar Outlook PST Repair, which is available here:

    http://www.stellaroutlookpstrepair.com/

    We provide a free download so you can try it on your own .pst file to see if it can repair the damage. We have also added a blog with additional information and tips here:

    http://www.stellaroutlookpstrepair.com/blog/

    Hope that helps. Good luck.

    +
    0 Votes

    How to import .pst file data into Outlook
    You can use the backup copy of your .pst file to restore your Outlook data if the original .pst file is damaged or lost. Everything that is saved in the .pst file is returned to Outlook.

    Follow these steps to restore, or import, your data into Outlook:

    1. If the .pst file that you want to import is stored on a removable device, such as a floppy disk, a portable hard disk drive, a CD-ROM, a magnetic tape cassette, or any other storage medium, insert or connect the storage device, and then copy the .pst file to the hard disk drive of the computer.

    When you copy the .pst file, make sure that the Read-Only attribute is not selected. If this attribute is selected, you might receive the following error message:

    >>The specified device, file, or path could not be accessed. It may have been deleted, it may be in use, you may be experiencing network problems, or you may not have sufficient permission to access it. Close any application using this file and try again.<<

    If you receive this error message, clear the Read-Only attribute, and then copy the file again.
    2. Open Outlook.
    3. On the File menu, click Import And Export. If the command is not available, rest the pointer over the chevrons at the bottom of the menu, and then click Import and Export.
    4. Click Import from another program or file, and then click Next.
    5. Click Personal Folder File (.pst), and then click Next.
    6. Type the path and the name of the .pst file that you want to import, and then click Next.
    7. Select the folder that you want to import. To import everything in the .pst file, select the top of the hierarchy.
    8. Click Finish.

    Please post back if you have any more problems or questions.
    If this information is useful, please mark as helpful. Thanks.

    +
    0 Votes

    I did this, but I get an error telling me that the file isn't a .pst file.

    +
    0 Votes
    gpmorris

    Have you tried to simply import your files from the old pst to your new Outlook program? You don't need to open it for the import tool to extract your data from it.

    +
    0 Votes
    Gis Bun

    Know anyone with Outlook as well? Maybe it's something on the system. Even install Office in trial mode [in another PC] to see if it is readable.

    As someone mentioned, if you copied the PST from a CD or DVD to a local drive, you must make sure it is not-read only. while at it, check security permissions.

    Try creating a PST file. Then shut down Outlook and swap the files.

    +
    0 Votes
    kstevedahl

    I've used Microsofts Outlook backup program. http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=9003
    If the file isn't damaged too bad, it will allow you to open the PST file in outlook and copy the data to your live outlook file.

    +
    0 Votes
    tripplec

    I spent most of the day off and on trying to import my contacts from my old notebook (2007) to a new one with Outlook 2010. I place the contact.pst file on a USB key which has a read/write switch to protect its files. Well after trying various things include exporting to an Excel fie which works but you don't get any email fields filled... ahhhh, useless process. It turns out the contacts file need to be read/write and copying it onto the local HD desktop for example it works and imports. But not off the key since I had the write lock on. Its a habit to protect other files as well on it. I am not 100% certain if the original Outlook.pst file in use in 2007 is compatible with 2010's but in the past I've located the new systems Outlook.pst file and overwrote it with the old fully contained one and that always worked but not across versions of Outlook. This new interface is quite time consuming to figure out where to do various customizatons for views such as turning off mail caterogized by day/week etc. Next search..