Questions

Outlook PST File Problem

+
0 Votes
Locked

Outlook PST File Problem

colin.minns
I have transferred to a new computer and archived all of my outlook information into a file (1.5GB). When I try to open the pst file in outlook it tells me that it is not a personal folder file, I have a lot of information that I would like to get out of it.

I have tried the pst repair tool but once it has been through thta it leaves me with about 3 emails and nothing else.

Thanks
+
0 Votes
colin.minns
Collapse -

Can anyone give me some advice on this please as I am desperate to recover my old emails?

Thanks

+
0 Votes
hbrown
Collapse -

Hi,

I am having the same probem and I really need my emails. I installed the same version of Outlook 2007, but on my new VISTA machine. now it says " your pst file is not a pst file" what is that all about. I need to consult MS on this bug. What a shame. I am very surprised There is not a a response or more people with this problem. If I find the solutions I will post.

thanks,

+
1 Votes
Dedlbug
Collapse -

What version of Outlook was the PST from and version of Outlook you are importing to. And OS are you running?

Also, was the repair tool you tried Scanpst.exe?? If not, try that next. You can do a search to find the file on your computer. Run it, and select the file in question to repair.

In XP the file resides in: C:\Program Files\Common Files\System\MSMAPI\1033\scanpst.exe.

Not sure in Vista...just search for it. =]

+
0 Votes
articles
Collapse -

Hello Colin

To get back your lost emails from .pst file, try the PST repair software by Chily Softech, the link is http://www.recoveryfix.com/repair-pst-file.html

The pst repair software will recover the inaccessible mails from the .pst file by scanning that file. Try the free demo version and i m sure that it will definately recover back your lost emails. Every folder and sub folder of emails is recovered by the email recovery software.

+
0 Votes
colin.minns
Collapse -

Thanks for the info, I tried SCANPST and the repair software. They either say it is not a personal folders file or the repair software does not find any information.

I have moved the PST file from my work to home computer, would there be any inbuilt security that would prevent me from doing this? I dont think that is the issue because I moved it between two company laptops and it still would not work.

Thanks,

Colin

+
0 Votes
Dedlbug
Collapse -

Can you (as a test) Use the original computer you had Outlook on and view your e-mails? With the Original PST file...before you created/exported to an Archive?

Basically, can re-export the items and try again from the original file.

+
0 Votes
colin.minns
Collapse -

No I dont have the old computer any more, it was a working file when I copied it on to a DVD and was used on a daily basis.

+
0 Votes
Stellar Phoenix
Collapse -

If you want to <a href="http://www.stellaroutlookpstrepair.com/">repair a pst file</a> you should try Stellar Outlook PST Repair, which is available here:

http://www.stellaroutlookpstrepair.com/

We provide a free download so you can try it on your own .pst file to see if it can repair the damage. We have also added a blog with additional information and tips here:

http://www.stellaroutlookpstrepair.com/blog/

Hope that helps. Good luck.

+
0 Votes
Collapse -

How to import .pst file data into Outlook
You can use the backup copy of your .pst file to restore your Outlook data if the original .pst file is damaged or lost. Everything that is saved in the .pst file is returned to Outlook.

Follow these steps to restore, or import, your data into Outlook:

1. If the .pst file that you want to import is stored on a removable device, such as a floppy disk, a portable hard disk drive, a CD-ROM, a magnetic tape cassette, or any other storage medium, insert or connect the storage device, and then copy the .pst file to the hard disk drive of the computer.

When you copy the .pst file, make sure that the Read-Only attribute is not selected. If this attribute is selected, you might receive the following error message:

>>The specified device, file, or path could not be accessed. It may have been deleted, it may be in use, you may be experiencing network problems, or you may not have sufficient permission to access it. Close any application using this file and try again.<<

If you receive this error message, clear the Read-Only attribute, and then copy the file again.
2. Open Outlook.
3. On the File menu, click Import And Export. If the command is not available, rest the pointer over the chevrons at the bottom of the menu, and then click Import and Export.
4. Click Import from another program or file, and then click Next.
5. Click Personal Folder File (.pst), and then click Next.
6. Type the path and the name of the .pst file that you want to import, and then click Next.
7. Select the folder that you want to import. To import everything in the .pst file, select the top of the hierarchy.
8. Click Finish.

Please post back if you have any more problems or questions.
If this information is useful, please mark as helpful. Thanks.

+
0 Votes
Collapse -

I did this, but I get an error telling me that the file isn't a .pst file.