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Outlook will lose it's display of items in the Inbox, is there a fix?

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It does not happen for all users. There are 8 of us on a terminal, and it has only happened to 2 or 3 of us. It has also happened to 1 or 2 users on a different terminal server, but not to anyone still using a PC. It has happened to mobile device users and non-mobile device users.