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Outlook XP/2003 printing problems small font size since IE7 update

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Outlook XP/2003 printing problems small font size since IE7 update

swisstonihasher
Has anyone else experienced problems with random emails printing in small fonts from Outlook XP/2003?

No pattern seems to exist as an email from an external source can have the small font print problem (with no header) and yet the next email from them will be fine. If you copy and paste the email text (which "views" normally from Outlook) into word it prints normally.

On checking HTML settings for fonts, all users that have this issue are set the same as everyone else, ie medium text size.

Please let me know if you've experienced this...
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clifftayloruk
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A number of users on my network have reported this issue since IE7 was rolled out in the last week or so. Uninstalling IE7 cures the problem, so that must be where the issue lies. I'm still investigating further and will post back here if I find anything more out.

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lnbates
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Yes, since I installed IE7, my outlook 2003 e-mail printing is being reduced to a very small font.

I have tried to go into print and page setup, but to no avail.

I guess I'll have to uninstall IE7...

Too bad...

If someone has a solution... please post..

Hammer... (can't touch this).

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jfowler
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You can disable font styles:
Open Internet Options. On the general tab, click the Accessibility button. Check mark "Ignore font styles specified on webpages".

This will allow you to print headers on HTML emails.

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greg
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When you make this accessibility change you mess up the style sheets for the websites so the webpages you're viewing look distorted.

going back to the issue:

I've replicated this same issue with ie7 on several pc's now. As soon as internet explorer 7 is installed printing html emails in outlook is completely screwed up.

Its not all html emails however. It appears to be html emails formatted in previous versions of office... ie... office 2000 and office 2002 html authored emails printed with ie 7 are screwed up.

I've tested and confirmed the issue is with older versions of office and ie 7.

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jens.dahmen
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In Outlook go to Tools | Options... and on the Preferences Tab select "E-Mail Options..." and mark the "Read all mail in plain text" option. That will fix all formating issues and should enable you to print properly.

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dawgit
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a fairly typicle M$ / XP problem. It seems like almost every time M$ does an up-date of any kind I have the same problem (or Worse)
A quick Question here? Is the Printer in question off an USB or the Print/Par-port? That does make a difference. I only have the problems on the par.port printer.
My solutions always involve redoing the settings card for that printer. (Start/Printers and Faxes/Printer#x/Properties/-)
Sometime times twice, (if it looks correct, change to something bogus, then redo as correct) that usally does it.

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tony
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In my cases - headers not being printed, I tried network printers (KPDL), PCL, a USB Epson and printing to PDF.

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dawgit
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That's not funny

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tony
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I have a customer with a similar problem, and can replicate it.

IE7, Outlook 2003 and Exchange 2003 server (running on SBS 2003)

Some incoming HTML emails will not print the headers at all.

If I convert the HTML mail to plain text (only option) and send it back to myself, the problem disappears; if I then convert the plain text mail to HTML and mail it back to myself, it prints perfectly.

Thus, it has to be either something in the incoming HTML mail or it doesn't happen for the internal domain.

The only clue I have is that the incoming HTML mails might contain extended character sets.

Printing the same emails from Outlook Web Access also shows the same problem - not surprising, because as far as I can tell, Outlook 2003 uses IE for printing of HTML mails (but not Plain or Rich Text). I deduced this a long time ago because if you print an email with a file attachment, plain text and rich text print the file attachment - icon and name, but HTML mails don't (but do from Outlook Express).