Questions

PC Crashing

Tags:
+
0 Votes
Locked

PC Crashing

christopher.grundy
Hi,
My PC keeps crashing. It does it all the time on power up (when windows xp starts) and I have to keep starting it again. After each restart it goes a bit further until eventually it is running OK. If when I start I go into BIOS and leave it for a few minutes and then start windows, it is usually OK. However, it still crashes randomly once running but normally only when its not in use or has IE7 running. When running any games, etc all is fine. When it crashes it powers down immediately (fans keep going) and the Hard Drive activity light is on. The reset does not work so I have to kill it at the mains to restart it. I've changed the power supply and memory with no change.
  • +
    0 Votes
    XT John

    information: When did the problem first start? have you added any new software/hardware prior to the problem occuring? have you checked the event viewer to see if any applications in particular are failing? if you're running XP pro (not sure if this is on XP home), is it set to stop on a system failure (BSOD) or to automatically restart? (Right click on My Computer, click on Advanced, click on the Startup and Recovery settings button, and uncheck the Automatically restart box. This will make the system stop at the BSOD, rather than trying to reboot, if you are experiencing a system failure.

    +
    0 Votes
    christopher.grundy

    Sorry for being ignorant but where do I find/get this?

    +
    0 Votes
    christopher.grundy

    Hi, Thanks for that. I'll have a look tonight when I get home. Didn't realise that function existed.

    +
    0 Votes
    christopher.grundy

    Hi,
    I've turned the auto restart option off and will see what happens next time I get a crash. One I noticed though was that no minidump files have been created for over a month and it does appear to be set up correctly and I'm getting several crashes a day.

    +
    0 Votes
    ozi Eagle

    Hi,

    A couple of things to check.

    The electrolytic capacitors around the CPU, for bulging tops, lifted casings or leakage.

    Dust in the case, particularly in the CPU cooling fins. If there is a lot of dust it can cause an overheating problem which results in the computer crashing.
    Clean with compressed air (outside your house- makes a lot of air borne dust) or with a suitably sized paintbrush.

    Herb

    +
    0 Votes
    christopher.grundy

    Hi,
    Checked MB Temp and got about 75 to 80. Cleaned out heatsink (full of dust) and now runs at about 36. However, PC crashes every few minutes now. Checked capacitors and found a couple with raised tops. As this seems to be temp related have blocked processor fan with CD and temp is now at about 44 and so far PC has not crashed, yet. Am I looking at a new MB or can the capacitors be replaced. The MB is an ECS SiS 648FX with chipset SiS 648/655

  • +
    0 Votes
    XT John

    information: When did the problem first start? have you added any new software/hardware prior to the problem occuring? have you checked the event viewer to see if any applications in particular are failing? if you're running XP pro (not sure if this is on XP home), is it set to stop on a system failure (BSOD) or to automatically restart? (Right click on My Computer, click on Advanced, click on the Startup and Recovery settings button, and uncheck the Automatically restart box. This will make the system stop at the BSOD, rather than trying to reboot, if you are experiencing a system failure.

    +
    0 Votes
    christopher.grundy

    Sorry for being ignorant but where do I find/get this?

    +
    0 Votes
    christopher.grundy

    Hi, Thanks for that. I'll have a look tonight when I get home. Didn't realise that function existed.

    +
    0 Votes
    christopher.grundy

    Hi,
    I've turned the auto restart option off and will see what happens next time I get a crash. One I noticed though was that no minidump files have been created for over a month and it does appear to be set up correctly and I'm getting several crashes a day.

    +
    0 Votes
    ozi Eagle

    Hi,

    A couple of things to check.

    The electrolytic capacitors around the CPU, for bulging tops, lifted casings or leakage.

    Dust in the case, particularly in the CPU cooling fins. If there is a lot of dust it can cause an overheating problem which results in the computer crashing.
    Clean with compressed air (outside your house- makes a lot of air borne dust) or with a suitably sized paintbrush.

    Herb

    +
    0 Votes
    christopher.grundy

    Hi,
    Checked MB Temp and got about 75 to 80. Cleaned out heatsink (full of dust) and now runs at about 36. However, PC crashes every few minutes now. Checked capacitors and found a couple with raised tops. As this seems to be temp related have blocked processor fan with CD and temp is now at about 44 and so far PC has not crashed, yet. Am I looking at a new MB or can the capacitors be replaced. The MB is an ECS SiS 648FX with chipset SiS 648/655