Questions

PLEASE HELP! Enabling Built in Administrator account in XP Pro

+
0 Votes
Locked

PLEASE HELP! Enabling Built in Administrator account in XP Pro

shaneckcondon
Clients Main account was somehow deleted... all that she has access to is the Guest account. No admin rights whatsoever. I have already tried to access the built in administrator account and it is certainly disabled. How do I bring up administrator rights to create her a new Administrative account?
  • +
    0 Votes
    ThumbsUp2

    Please tell us how you tried to access the administrator account. That particular detail could be crucial.

    +
    0 Votes
    shaneckcondon

    I used safe mode with command prompt. The administrator account is definitely disabled.

    +
    0 Votes
    OldER Mycroft

    Can you just not access it?

    I suggest you boot into Safe Mode (pressing F8 repeatedly, as soon as the splash screen disappears). In many instances, you don't actually 'see' the Administrator account unless you have booted in Safe Mode.

    However, if the Administrator account has indeed been deleted - I'm afraid you're stuffed. I'm not entirely sure what you can do now, sorry.

    +
    0 Votes
    shaneckcondon

    has to be something! she really doesn't want to format though...

    +
    0 Votes
    .Martin.

    my only question is how??? deleting the ONLY Administrator account is impossible(at least I know in the Australian version).

    1. You can not delete an account from a guest account
    2. you can not delete an account when logged into that account

    therefore is sound a bit suspicious... is it really a clients computer???

    +
    0 Votes
    shaneckcondon

    it is a clients computer. and the built in administrator account is still there. it just isnt active.

    +
    0 Votes
    OldER Mycroft

    Deleting you own account.

    You probably already know that only computer administrators can delete user accounts. But even if you are a computer administrator, you can't delete your own account. You'll need to ask someone else with a computer administrator account to do this for you.

    If there are no other computer administrator accounts on your computer, you must first change someone else's account type to "computer administrator", then ask that person to delete your account.

    This ensures that there is always at least one person with a computer administrator account who can manage all user accounts and make system-wide changes to the computer.



    Well, there you have it, so to speak.

    So how did she manage to delete the account then? I'm wondering if this machine has been part of a Domain, and someone on the domain deleted the Local Administrator, perhaps for safety reasons?

    That's the only scenario I can think of.

    Either that, or the Guest account has Administrator privileges?!!


    <Typo>

    +
    0 Votes
    shaneckcondon

    She purchased a remote support antivirus program and she seems to think that they deleted it... I'm sure it was her fault and she managed to do it somehow. So, basically, the only way to restore an administrator account to her computer is by doing it through a network? Because the only account on the computer right now is the guest account with no Admin. No administrator privileges at all, whatsoever that I know of.

    +
    0 Votes
    OldER Mycroft

    Basically we've just wasted 2 hours trying to guess what you've known all along?

    Personally I wouldn't give a monkey's nostril lining for a remote antivirus program, but that's maybe just because I wouldn't want any jack-the-lad prying into my system. You can never tell what they might do, as this thread seems to be showing.

    Can you find any evidence of a link to this remote service? I assume the Guest account still has internet access?

    This is all unfamiliar ground for me, I'll have to defer to another peer who might happen along with a more informed response.

    +
    0 Votes
    dschlesak

    I just installed a fresh install of XP SP3, loaded three programs and then decided to create another user account under which to do operate the system (not a good idea to run under Administrator). Well, guess what, no more administrator account - only the new account with administrator rights. I tried rebooting to log in as administrator but I get only one selection (not even the guest account) the new account I created. I am here to find out how to get back the administrator account.

    +
    0 Votes
    OldER Mycroft

    Stop right where you are!

    Start afresh with a completely NEW POST - create your own question so that your entry is AT THE TOP of the thread.

    You'll never get any response in a thread that is already EIGHT MONTHS OLD. It took me a couple of minutes to figure out why this thread was suddenly active again!!

    Start your own question and we'll take it from there.

    OK?

    You can't give out any THUMBS if you are in someone else's thread - we want THUMBS when we give someone the right answer. :)

    +
    0 Votes
    1bn0

    Take it to shop. One with a qualified technician.

    If they don't suspect you have stolen it they can fix it.

    +
    0 Votes
    shaneckcondon

    You're doubting my honesty in the situation I have given you, here's a few things you should know. I work full time at an OfficeMax as the Logistics Supervisor. I am trying to fix this "clients" laptop for her because she bought our shitty "ctrl center" software and returning those is very bad for our company. I took a Computer Repair and Maintenance class in my last year of high school, so I have a certification. Obviously, I don't know enough about this particular situation, which is why I registered on tech republic to ask for help.

    EDIT: I put student as my title because I am also attending college classes.

    +
    0 Votes
    IC-IT

    access Safe Mode with Cmd prompt? Guest Account?
    Can you do a system restore to an earlier date?
    Can CtrlCenter create user accounts?
    If none of the above provides an answer, then surely those "Certified" CtrlCenter techs will know at least one of the many techniques to activate the admin account or to create a new account with Admin privleges.

    +
    0 Votes
    shaneckcondon

    I accessed safe mode with command prompt by booting it in safe mode with command prompt and tried manually logging into "administrator" which didn't work. So I brought up guest and used the net user command to tell what accounts were on the computer. Well, the built in administrator account is there, but I cannot log into it, therefor it is disabled. CtrlCenter cannot create user accounts on her computer because there are no active accounts with admin privileges. She does not have a system restore disk other than one that would format everything.

    +
    0 Votes
    cmiller5400

    Where is the certificate from? I highly doubt that a high school repair class would "certify" you for anything other than state that you attended the class.

    But on to your question... Since we don't give out hacking advice here, it looks like you will need to take this machine to a professional to have the account re-enabled.

    +
    0 Votes
    OldER Mycroft

    D'you reckon that would help at all? :^0

    +
    0 Votes
    1bn0

    If they know what they are **** they can re-enable the disabled account.

    If they fix it let them have the credit.

    If they screw it up completely, let them bear the brunt of the responsibilty for their incompetence.

    Gaining admin access is a common request here. We try not to enable the aquisition of stolen computer equipment. Many of us have been a victim at one time or another. A first time poster asking for that type of help usually HAS stolen the computer.

    If you had the experience to fix this you would not be here.

    I suspect you also do not have the expereince to handle what happens if it all goes to **** in a handbasket and the Client loses all of her data.

    It's not a nice experince. better off to just pass the problem on to someone who is prepredto fix the problem or deal with the consequences. (you won't enjoy what happens if you screw it up yourself)

    +
    0 Votes
    dschlesak

    I was having the same problem and came across this solution that worked for me:

    http://windowsxp.mvps.org/admins.htm

    The built-in Administrator account is hidden from Welcome Screen when a user account with Administrator privileges exists and enabled. In Windows XP Home Edition, you can login as built-in Administrator in Safe Mode only. For XP Professional, press CTRL + ALT + DEL twice at the Welcome Screen and input your Administrator password in the classic logon window that appears.

    To have the Administrator account displayed in the Welcome Screen, try one of these methods:
    Method 1: Using TweakUI Power Toy for Windows XP
    Download TweakUI from here:

    v2.00 for Windows XP | v2.10 for XP SP1 and above

    Open TweakUI and click "Logon" option in the left pane. Put a checkmark against the option "Show Administrator on Welcome Screen". Click OK to close TweakUI. Logoff and see if Welcome Screen lists Administrator login. Changes are immediate and you can use the Winkey + L to switch back to Welcome Screen to see Administrator account is listed.

    Use this procedure to hide/unhide any user account from the Welcome Screen. Please remember, you can still login to a hidden account using CTRL+ALT+DEL classic logon method, but cannot Fast User Switch to a hidden user account.

    Method 2 - Manual registry edit

    * Click Start, Run and type Regedit.exe
    * Navigate to the following key:

    HKEY_LOCAL_MACHINE \ SOFTWARE \ Microsoft \ Windows NT \ CurrentVersion \ Winlogon \ SpecialAccounts \ UserList

    * Use the File, Export option to backup the key
    * Create a new DWORD Value named Administrator
    * Double-click Administrator, and set 1 as its data
    * Exit the Registry Editor.

    +
    0 Votes
    spectreshadow990

    may i first ask, what EXACT version of windows is this she has? secondly what platform i.e, x86, x64, ia64, shoestring over wax cylinder, and thirdly i will need to know things like level of user, station setup, stuff like that without breaching the ethical code of conduct. the long and short of it, depending on most of those factors, some admin accounts may seem locked, but was there a lockout set on this account? did somebody perhaps enter while client was in her session? and are these "antivirus" vendors genuine? the answer my friend lies in having to reinstall and recover the drive data, then remove that av as it don't sound right at all, windows of most generations cannot run without an active admin account, it is an account that exists in a group, in fact a base group. one goes, its good night Vienna for the system, just reinstall and recommend a trusted security like bit defender or avg, by the way, what exactly do you do?

    +
    0 Votes
    PurpleSkys Moderator

    the OP posted the question over four years ago, i would think they got it by now. Please, do not wake the dead

  • +
    0 Votes
    ThumbsUp2

    Please tell us how you tried to access the administrator account. That particular detail could be crucial.

    +
    0 Votes
    shaneckcondon

    I used safe mode with command prompt. The administrator account is definitely disabled.

    +
    0 Votes
    OldER Mycroft

    Can you just not access it?

    I suggest you boot into Safe Mode (pressing F8 repeatedly, as soon as the splash screen disappears). In many instances, you don't actually 'see' the Administrator account unless you have booted in Safe Mode.

    However, if the Administrator account has indeed been deleted - I'm afraid you're stuffed. I'm not entirely sure what you can do now, sorry.

    +
    0 Votes
    shaneckcondon

    has to be something! she really doesn't want to format though...

    +
    0 Votes
    .Martin.

    my only question is how??? deleting the ONLY Administrator account is impossible(at least I know in the Australian version).

    1. You can not delete an account from a guest account
    2. you can not delete an account when logged into that account

    therefore is sound a bit suspicious... is it really a clients computer???

    +
    0 Votes
    shaneckcondon

    it is a clients computer. and the built in administrator account is still there. it just isnt active.

    +
    0 Votes
    OldER Mycroft

    Deleting you own account.

    You probably already know that only computer administrators can delete user accounts. But even if you are a computer administrator, you can't delete your own account. You'll need to ask someone else with a computer administrator account to do this for you.

    If there are no other computer administrator accounts on your computer, you must first change someone else's account type to "computer administrator", then ask that person to delete your account.

    This ensures that there is always at least one person with a computer administrator account who can manage all user accounts and make system-wide changes to the computer.



    Well, there you have it, so to speak.

    So how did she manage to delete the account then? I'm wondering if this machine has been part of a Domain, and someone on the domain deleted the Local Administrator, perhaps for safety reasons?

    That's the only scenario I can think of.

    Either that, or the Guest account has Administrator privileges?!!


    <Typo>

    +
    0 Votes
    shaneckcondon

    She purchased a remote support antivirus program and she seems to think that they deleted it... I'm sure it was her fault and she managed to do it somehow. So, basically, the only way to restore an administrator account to her computer is by doing it through a network? Because the only account on the computer right now is the guest account with no Admin. No administrator privileges at all, whatsoever that I know of.

    +
    0 Votes
    OldER Mycroft

    Basically we've just wasted 2 hours trying to guess what you've known all along?

    Personally I wouldn't give a monkey's nostril lining for a remote antivirus program, but that's maybe just because I wouldn't want any jack-the-lad prying into my system. You can never tell what they might do, as this thread seems to be showing.

    Can you find any evidence of a link to this remote service? I assume the Guest account still has internet access?

    This is all unfamiliar ground for me, I'll have to defer to another peer who might happen along with a more informed response.

    +
    0 Votes
    dschlesak

    I just installed a fresh install of XP SP3, loaded three programs and then decided to create another user account under which to do operate the system (not a good idea to run under Administrator). Well, guess what, no more administrator account - only the new account with administrator rights. I tried rebooting to log in as administrator but I get only one selection (not even the guest account) the new account I created. I am here to find out how to get back the administrator account.

    +
    0 Votes
    OldER Mycroft

    Stop right where you are!

    Start afresh with a completely NEW POST - create your own question so that your entry is AT THE TOP of the thread.

    You'll never get any response in a thread that is already EIGHT MONTHS OLD. It took me a couple of minutes to figure out why this thread was suddenly active again!!

    Start your own question and we'll take it from there.

    OK?

    You can't give out any THUMBS if you are in someone else's thread - we want THUMBS when we give someone the right answer. :)

    +
    0 Votes
    1bn0

    Take it to shop. One with a qualified technician.

    If they don't suspect you have stolen it they can fix it.

    +
    0 Votes
    shaneckcondon

    You're doubting my honesty in the situation I have given you, here's a few things you should know. I work full time at an OfficeMax as the Logistics Supervisor. I am trying to fix this "clients" laptop for her because she bought our shitty "ctrl center" software and returning those is very bad for our company. I took a Computer Repair and Maintenance class in my last year of high school, so I have a certification. Obviously, I don't know enough about this particular situation, which is why I registered on tech republic to ask for help.

    EDIT: I put student as my title because I am also attending college classes.

    +
    0 Votes
    IC-IT

    access Safe Mode with Cmd prompt? Guest Account?
    Can you do a system restore to an earlier date?
    Can CtrlCenter create user accounts?
    If none of the above provides an answer, then surely those "Certified" CtrlCenter techs will know at least one of the many techniques to activate the admin account or to create a new account with Admin privleges.

    +
    0 Votes
    shaneckcondon

    I accessed safe mode with command prompt by booting it in safe mode with command prompt and tried manually logging into "administrator" which didn't work. So I brought up guest and used the net user command to tell what accounts were on the computer. Well, the built in administrator account is there, but I cannot log into it, therefor it is disabled. CtrlCenter cannot create user accounts on her computer because there are no active accounts with admin privileges. She does not have a system restore disk other than one that would format everything.

    +
    0 Votes
    cmiller5400

    Where is the certificate from? I highly doubt that a high school repair class would "certify" you for anything other than state that you attended the class.

    But on to your question... Since we don't give out hacking advice here, it looks like you will need to take this machine to a professional to have the account re-enabled.

    +
    0 Votes
    OldER Mycroft

    D'you reckon that would help at all? :^0

    +
    0 Votes
    1bn0

    If they know what they are **** they can re-enable the disabled account.

    If they fix it let them have the credit.

    If they screw it up completely, let them bear the brunt of the responsibilty for their incompetence.

    Gaining admin access is a common request here. We try not to enable the aquisition of stolen computer equipment. Many of us have been a victim at one time or another. A first time poster asking for that type of help usually HAS stolen the computer.

    If you had the experience to fix this you would not be here.

    I suspect you also do not have the expereince to handle what happens if it all goes to **** in a handbasket and the Client loses all of her data.

    It's not a nice experince. better off to just pass the problem on to someone who is prepredto fix the problem or deal with the consequences. (you won't enjoy what happens if you screw it up yourself)

    +
    0 Votes
    dschlesak

    I was having the same problem and came across this solution that worked for me:

    http://windowsxp.mvps.org/admins.htm

    The built-in Administrator account is hidden from Welcome Screen when a user account with Administrator privileges exists and enabled. In Windows XP Home Edition, you can login as built-in Administrator in Safe Mode only. For XP Professional, press CTRL + ALT + DEL twice at the Welcome Screen and input your Administrator password in the classic logon window that appears.

    To have the Administrator account displayed in the Welcome Screen, try one of these methods:
    Method 1: Using TweakUI Power Toy for Windows XP
    Download TweakUI from here:

    v2.00 for Windows XP | v2.10 for XP SP1 and above

    Open TweakUI and click "Logon" option in the left pane. Put a checkmark against the option "Show Administrator on Welcome Screen". Click OK to close TweakUI. Logoff and see if Welcome Screen lists Administrator login. Changes are immediate and you can use the Winkey + L to switch back to Welcome Screen to see Administrator account is listed.

    Use this procedure to hide/unhide any user account from the Welcome Screen. Please remember, you can still login to a hidden account using CTRL+ALT+DEL classic logon method, but cannot Fast User Switch to a hidden user account.

    Method 2 - Manual registry edit

    * Click Start, Run and type Regedit.exe
    * Navigate to the following key:

    HKEY_LOCAL_MACHINE \ SOFTWARE \ Microsoft \ Windows NT \ CurrentVersion \ Winlogon \ SpecialAccounts \ UserList

    * Use the File, Export option to backup the key
    * Create a new DWORD Value named Administrator
    * Double-click Administrator, and set 1 as its data
    * Exit the Registry Editor.

    +
    0 Votes
    spectreshadow990

    may i first ask, what EXACT version of windows is this she has? secondly what platform i.e, x86, x64, ia64, shoestring over wax cylinder, and thirdly i will need to know things like level of user, station setup, stuff like that without breaching the ethical code of conduct. the long and short of it, depending on most of those factors, some admin accounts may seem locked, but was there a lockout set on this account? did somebody perhaps enter while client was in her session? and are these "antivirus" vendors genuine? the answer my friend lies in having to reinstall and recover the drive data, then remove that av as it don't sound right at all, windows of most generations cannot run without an active admin account, it is an account that exists in a group, in fact a base group. one goes, its good night Vienna for the system, just reinstall and recommend a trusted security like bit defender or avg, by the way, what exactly do you do?

    +
    0 Votes
    PurpleSkys Moderator

    the OP posted the question over four years ago, i would think they got it by now. Please, do not wake the dead