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Print Spooler Subsystem problem

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Print Spooler Subsystem problem

shekhar1706
Hello Friends

I am using HP Colorlaserjet 2600n model Lan printer and the problem I am facing with this printer is that on most of the PC's on which this printer is attached print spooler service is not able to run due to which they are not able to print and even I am also not able to trouble shoot bcoz all the time when I try to touch printer in printer and faxed it says operation could not succeded bcoz print spooler service is not running.

Please help because all my users are affected with it.
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    0 Votes
    tokyotigerboy

    How can I fix this problem ? My HP office jet k80 is not working. I have never had this kind of problem although I have experienced many different kinds of printers. But I got this spooler business first time for my 30 years experience of all kinda of computers.
    Please advise how I can fix it.
    Best regards,
    Harry Watanabe

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    0 Votes
    tjwolf1

    I found that SHOCKWAVE associated the SPL file with its product. After removing, the printer started working again.

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    avisuna

    Microsoft's solution to the problem (shown below), however 3 hours later I still was no closer to installing the printer.

    I also tried running the System File Checker by following the instructions below:

    1) Click on Start, Run
    2) Type in the following command and press Enter

    SFC /SCANNOW

    3) The System File Checker will run and check your system for missing or corrupted files, if it finds a corrupted file, it will ask for your Windows CD-ROM to install a new copy of the file to your hard drive.

    Unfortunately, it my case, this didnt solve the problem either.

    The key to the whole problem was the fact the customer had just upgraded from Windows 98 to Windows XP. The printer worked fine under Windows 98, but would not install under Windows XP.

    Simple Solution for HP
    Ultimately, because the system was recently upgraded to Windows XP, the problem was older HP .dll files still on the system causing the spooler problem.

    1) Open My Computer, Tools, Folder Options, View and click on the option for

    Show hidden files and folders

    2) Now, uncheck the option for "hide extensions for known file types" and click OK

    3) Click on Start, Search and in the left column choose All Files and Folders

    4) In the "all or part of the filename" box type the following

    hpzimn12.dll

    5) Make sure the "look in" box has Drive C selected (or whichever drive windows is installed on)

    6) Click on Search

    7) If the "hpzimn12.dll" file is found, right-click on it and Delete it.

    Reboot your computer and run the installation CD that came with your printer.

    Hopefully this will solve your problem, if it doesnt proceed with the following instructions from Microsoft's Knowledge Base about resolving this issue.

    Whenever a computer system is upgraded from one OS to another, older driver files for devices may still be active in the system and cause problems. This was the case in this instance.

    +
    0 Votes

    fix

    avisuna

    Microsoft's solution to the problem (shown below), however 3 hours later I still was no closer to installing the printer.

    I also tried running the System File Checker by following the instructions below:

    1) Click on Start, Run
    2) Type in the following command and press Enter

    SFC /SCANNOW

    3) The System File Checker will run and check your system for missing or corrupted files, if it finds a corrupted file, it will ask for your Windows CD-ROM to install a new copy of the file to your hard drive.

    Unfortunately, it my case, this didnt solve the problem either.

    The key to the whole problem was the fact the customer had just upgraded from Windows 98 to Windows XP. The printer worked fine under Windows 98, but would not install under Windows XP.

    Simple Solution for HP
    Ultimately, because the system was recently upgraded to Windows XP, the problem was older HP .dll files still on the system causing the spooler problem.

    1) Open My Computer, Tools, Folder Options, View and click on the option for

    Show hidden files and folders

    2) Now, uncheck the option for "hide extensions for known file types" and click OK

    3) Click on Start, Search and in the left column choose All Files and Folders

    4) In the "all or part of the filename" box type the following

    hpzimn12.dll

    5) Make sure the "look in" box has Drive C selected (or whichever drive windows is installed on)

    6) Click on Search

    7) If the "hpzimn12.dll" file is found, right-click on it and Delete it.

    Reboot your computer and run the installation CD that came with your printer.

    Hopefully this will solve your problem, if it doesnt proceed with the following instructions from Microsoft's Knowledge Base about resolving this issue.

    Whenever a computer system is upgraded from one OS to another, older driver files for devices may still be active in the system and cause problems. This was the case in this instance.

  • +
    0 Votes
    tokyotigerboy

    How can I fix this problem ? My HP office jet k80 is not working. I have never had this kind of problem although I have experienced many different kinds of printers. But I got this spooler business first time for my 30 years experience of all kinda of computers.
    Please advise how I can fix it.
    Best regards,
    Harry Watanabe

    +
    0 Votes
    tjwolf1

    I found that SHOCKWAVE associated the SPL file with its product. After removing, the printer started working again.

    +
    0 Votes
    avisuna

    Microsoft's solution to the problem (shown below), however 3 hours later I still was no closer to installing the printer.

    I also tried running the System File Checker by following the instructions below:

    1) Click on Start, Run
    2) Type in the following command and press Enter

    SFC /SCANNOW

    3) The System File Checker will run and check your system for missing or corrupted files, if it finds a corrupted file, it will ask for your Windows CD-ROM to install a new copy of the file to your hard drive.

    Unfortunately, it my case, this didnt solve the problem either.

    The key to the whole problem was the fact the customer had just upgraded from Windows 98 to Windows XP. The printer worked fine under Windows 98, but would not install under Windows XP.

    Simple Solution for HP
    Ultimately, because the system was recently upgraded to Windows XP, the problem was older HP .dll files still on the system causing the spooler problem.

    1) Open My Computer, Tools, Folder Options, View and click on the option for

    Show hidden files and folders

    2) Now, uncheck the option for "hide extensions for known file types" and click OK

    3) Click on Start, Search and in the left column choose All Files and Folders

    4) In the "all or part of the filename" box type the following

    hpzimn12.dll

    5) Make sure the "look in" box has Drive C selected (or whichever drive windows is installed on)

    6) Click on Search

    7) If the "hpzimn12.dll" file is found, right-click on it and Delete it.

    Reboot your computer and run the installation CD that came with your printer.

    Hopefully this will solve your problem, if it doesnt proceed with the following instructions from Microsoft's Knowledge Base about resolving this issue.

    Whenever a computer system is upgraded from one OS to another, older driver files for devices may still be active in the system and cause problems. This was the case in this instance.

    +
    0 Votes

    fix

    avisuna

    Microsoft's solution to the problem (shown below), however 3 hours later I still was no closer to installing the printer.

    I also tried running the System File Checker by following the instructions below:

    1) Click on Start, Run
    2) Type in the following command and press Enter

    SFC /SCANNOW

    3) The System File Checker will run and check your system for missing or corrupted files, if it finds a corrupted file, it will ask for your Windows CD-ROM to install a new copy of the file to your hard drive.

    Unfortunately, it my case, this didnt solve the problem either.

    The key to the whole problem was the fact the customer had just upgraded from Windows 98 to Windows XP. The printer worked fine under Windows 98, but would not install under Windows XP.

    Simple Solution for HP
    Ultimately, because the system was recently upgraded to Windows XP, the problem was older HP .dll files still on the system causing the spooler problem.

    1) Open My Computer, Tools, Folder Options, View and click on the option for

    Show hidden files and folders

    2) Now, uncheck the option for "hide extensions for known file types" and click OK

    3) Click on Start, Search and in the left column choose All Files and Folders

    4) In the "all or part of the filename" box type the following

    hpzimn12.dll

    5) Make sure the "look in" box has Drive C selected (or whichever drive windows is installed on)

    6) Click on Search

    7) If the "hpzimn12.dll" file is found, right-click on it and Delete it.

    Reboot your computer and run the installation CD that came with your printer.

    Hopefully this will solve your problem, if it doesnt proceed with the following instructions from Microsoft's Knowledge Base about resolving this issue.

    Whenever a computer system is upgraded from one OS to another, older driver files for devices may still be active in the system and cause problems. This was the case in this instance.