Questions

Printer with Remote Desktop Connection

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Printer with Remote Desktop Connection

susie
I work out of my home and remote into my office. I am trying to use my Canon MX850 printer when I am inside of our server. We use Windows Server 2003. They did load the driver at my office, but
I cannot get it to work.

Not sure if it matters, but I am remoting in using Parallels.

Can anyone help?

Thank you.
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    shasca

    Look at the suggestions from this thread and see if any apply to your situation.

    http://techrepublic.com.com/5208-7343-0.html?forumID=101&threadID=276468&start=0

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    susie

    Thank you. I read thru this post but I am not sure how to check the port settings. Can you help me with that?

    Thank you.

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    shasca

    That would be in the properties of the printers install location. where you would check the driver, advanced settings,sharing etc...

    He doesn't really say what it was, so I would think that the other suggestions are more valid in your case.\
    Let us know

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    susie

    I do not know how to Browse to the Network places like you said in the previous post.

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    shasca

    It would available on a "networked" PC in your windows Explorer. This would not be an option for a standalone, or home PC.

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    HOw

    susie

    Can you please talk me through it step by step?

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    susie

    Just had a thought. I do not have this printer intalled on my Parallels. I need to do this first. If it does not work after that, I will post again.

    Thanks.

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    shasca

    I guess you'll have to give us more to work with. "I can't get it to work" doesn't tell us what you have tried to this point, or how your local printer is setup.
    Can you see and print to the printer/s installed on the Server?
    Do you know how to browse the server network for available resources?
    Have your IT folks cofigured your VPN Connection to allow local printing from the network?
    This would be a VPN setting.
    For the server to be able to print to the local printer at your home you need to verify that it can see, communicate with it.

    Do you have in house IT Staff at your business?

  • +
    0 Votes
    shasca

    Look at the suggestions from this thread and see if any apply to your situation.

    http://techrepublic.com.com/5208-7343-0.html?forumID=101&threadID=276468&start=0

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    0 Votes
    susie

    Thank you. I read thru this post but I am not sure how to check the port settings. Can you help me with that?

    Thank you.

    +
    0 Votes
    shasca

    That would be in the properties of the printers install location. where you would check the driver, advanced settings,sharing etc...

    He doesn't really say what it was, so I would think that the other suggestions are more valid in your case.\
    Let us know

    +
    0 Votes
    susie

    I do not know how to Browse to the Network places like you said in the previous post.

    +
    0 Votes
    shasca

    It would available on a "networked" PC in your windows Explorer. This would not be an option for a standalone, or home PC.

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    0 Votes

    HOw

    susie

    Can you please talk me through it step by step?

    +
    0 Votes
    susie

    Just had a thought. I do not have this printer intalled on my Parallels. I need to do this first. If it does not work after that, I will post again.

    Thanks.

    +
    0 Votes
    shasca

    I guess you'll have to give us more to work with. "I can't get it to work" doesn't tell us what you have tried to this point, or how your local printer is setup.
    Can you see and print to the printer/s installed on the Server?
    Do you know how to browse the server network for available resources?
    Have your IT folks cofigured your VPN Connection to allow local printing from the network?
    This would be a VPN setting.
    For the server to be able to print to the local printer at your home you need to verify that it can see, communicate with it.

    Do you have in house IT Staff at your business?