+ 0 Votes I wonder if you could file for a mechanic's lien seanferd 5 years ago on their property? + 0 Votes Better TX-Netware 5 years ago Use Quickbooks Merchant Services (credit card processing). You've got to cut an invoice anyway.... take the clients credit card upfront and advise them of the rate and minimum. + 0 Votes Why not get a Crossloop account and use it? ThumbsUp2 5 years ago Crossloop has a method to secure payment before they've obtained the help they seek. Of course, with Crossloop you pay the software owners a portion of what you earn by using their service. www.crossloop.com + 0 Votes Yes good practice~ torrespc 5 years ago Yes charging before you give your service is a good idea, specially if your giving service over the phone, an easy way to start doing this would be paypal, or incase you have an appointment set for a phone tech service in a week then they could send you the money before that, either way, get payed before any service~ + 0 Votes Personally I find it easier OH Smeg 5 years ago To charge a monthly retainer and if I don't get paid for a month I just say that I'll need payment before I can provide any support. Col + 0 Votes Chip Camden has a new article on this seanferd 5 years ago Check out the article, then check in to the comments. May be of use to you. http://techrepublic.com.com/5206-12851-0.html?forumID=102&threadID=304991&start=0 "What to do when your client doesn't pay"