Questions

Problems with TCP/IP on Windows XP and cannot get XP to do a repair

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0 Votes
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Problems with TCP/IP on Windows XP and cannot get XP to do a repair

8239pascoe
Can someone help me with either of these problems.

First, I was doing some cleaning on my computer the other day and I suppose I went to far because when I was finished I tried to get on the internet and I could not. I started to do some troubleshooting to find out what the issue was. Here is what I am able to do:

I can ping any IP address, but I cannot surf to those addresses; I cannot ping or surf to any web site address. I tried to do a winsock fix to repair the issue but that did not work. I then decided to try an XP repair, which leads me into my second question.

I have an HP machine with Media Center. During my cleaning I decided I would like the 8 GBs of space taken up by the repair partition so I formated that partition (I'm not sure if this is causing the issue). When I put an XP Media Center or Professional disk in my computer asks me to boot of the disk. I can hear it begin to read the disk but than it switches over to searching the hard drive and never loads the XP disk. Also, on my computer I have a hard drive with Linux, but it does not sound like that drive that is the one being accessed.

If anyone has a fix for either of these two problems can you help me. Thanks
  • +
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    millertimes

    What is the ipaddress you are getting? Is it the machine generated? 169.... etc

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    8239pascoe

    I have a router that is setup to give out DHCP leases and I am getting a router assigned IP of 192.168.1.x. Also I tried to put a static address and DNS numbers and had the same results.

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    0 Votes
    mikeadams1137

    Your making more problems, lets solve your primary problem first.

    You say...you were cleaning your computer, to what extent? Wire brush to the motherboard or what?

    You can ping IP Addresses, but you cannot surf to those addresses? Internet Explorer? Firefox? Mozilla? Netscape?

    I would have waited on the repair personally, if you can ping the websites, you just cannot browse to them, we need to verify a few things. All the formatting, changing as you talk, have really complicated things.

    Reading your problem...lets do a few things..

    The HD with Linux, is that a stand alone HD? If it only has Linux on it, do me a favor, pull it out, remove the IDE cable, take its power away...lets work it out of the equation.

    Next...there is no 8 GB repair partition, repair/recovery works from the Windows CDs, and allows you to navigate through the root directories...with proprietor PCs such as HP, Dell, etc...they usually reserve a small 5-8 GB partition, for re-formatting reasons. This partition contains drivers etc...so when you re-format, it automatically loads your specific drivers from there.

    Dont worry, I deleted mine too off my dell lap top, you'll just have to use CDs, and or go to the website. I need to know a few things...

    Can you get into Windows now?
    Can you ping websites?
    Have you disconnected the HD containing Linux?

    Answer those, I'll check this topic continuously.

    Also, be sure to set your 1st boot device to CD-Rom, and then when it says "hit any key to boot from CD", push any key...and then wait.

    get back with me.

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    0 Votes
    8239pascoe

    1. I am able to get into windows. And everything other then my internet is working fine.

    2. I can ping any websites IP address, but not its URL. Even though I can ping their IP I am unable to surf to the site using the IP. I even tried to surf to my router using its IP, but was unable to surf to it.

    3. I have not disconnected the HD, but will do so as soon as I am at the computer tonight.

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    lolmeda

    I am having the same problem on my pc. I can ping but i cannot connect to any site. also msn messenger cannot connect. I can print to my network printers, i can see the pc on the network and connect to it. I just cannot get onthe internet. Page cannot be displayed. MSN messenger has a troubleshooting when i run that the default gateway gives me an error. Just wondring if anyone has any comments on this!!

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    0 Votes
    w2ktechman

    Turn off the Win firewall. Do you have a 3rd party firewall? If so, turn them off (temp). Ok, does it connect?
    Do an IPCONFIG /ALL does the proper gateway, DNS show up?
    Gateway should be your router, IP range should be from the list of your routers dhcp address scope.
    DNS should be your ISP's in most cases. If anything is incorrect in the setup, reset your router and dsl/cable modem.

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    0 Votes
    lolmeda

    I have turned of the windows firewall and i do not have another firewall. Let me explain in more detail.
    Nothing that can access the internet will not work. IE, Yahoo messenger, MSN messenger, so on... Now i can ping to my other computers. I can access my network printers. I have file sharing enabled and from my other computers i can access the computer that is not connecting to the internet. I have 6 computers hooked up to a wired switch and 2 laptops connected via wireless. All the computers except 1 can access the internet. I have tried to release and renew the ip but it will not let me renew. I have to reboot the computer to get my ip back. When i release it goes to 0.0.0o.0 when i try to renew it gives me a 169. adrress which is windows default. I also did a ipconfig/all and everything is correct there.

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    w2ktechman

    If your scope was set to 5 IP's and you have 6 systems, then 1 will not connect just as you say.

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    0 Votes

    ip

    lolmeda

    i think this is what yo uare talking about. I have 12 IP's that i can connect to. For example my starting ip is 192.168.1.100. My ending IP is 192.168.1.115. I gave myself a few more ip addresses so when my friends and family caome by they can connect to the network. Again i am getting an IP address on the computer that does not work. I do not have an IP conflict because i can print, and access other computers from the computer. Just the internet does not work.

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    0 Votes
    w2ktechman

    Look at what IP's aer being used (probably 192.168.1.100-105
    manually add an IP that is not in use
    Does the Internet work now?

    Was there an alternate config setup on the system, or a different gateway/DNS? add these statically as well.
    Now does it work?

    Still no, then it sounds as if it is blocked by a firewall (like symantec Internet security or something.
    look through the settings and make sure that it is not being blocked.

    Also, try various sites, if your main sites do not work they may have been added to IE block list on the system accidentally.

    Also, **** away cookies, cached info and all temp IE files, close IE (all instances) and then re-open and go to a site.

    Did any of this help?

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    0 Votes
    lolmeda

    i have already manually configured the internet connections. i even went as far as assigning static ip's from the router and nothing, Now remember, in this computer i can ping my other computers and i can also print thru the network. This computer no longer has a firewall. i uninstalled it because i was having theses problems. Still cannot get on. Thank you for taking your time to answer!

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    0 Votes
    bhatnagar_nitin

    Try to check this feature also in "Internet Options". This is located in the "Content" tab of "Internet Options". If you see this feature as enabled and "Disable" button is highlighted, that means your OS is controlling the internet content you can view on your PC. If this is not the case then either your DNS server entries has been wiped off from "Local Area Connection" or some kind of Firewall is blocking the internet traffic.
    You need to consult these entries from your ISP only, if you have forgot them.
    There is no other problem other than this except that your TCP/IP stack is also corrupt.
    For a corrupt TCP/IP stack, try restoring it using this utility:
    TCPOptimizer from http://www.speedguide.net/downloads.php

    For a manual restoration of TCP/IP stack, follow these steps at:
    http://support.microsoft.com/kb/299357

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    0 Votes
    lolmeda

    Thank you i will try these things this afternoon. I will post my results tonight.

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    0 Votes
    Jesus_C

    Try to find out what your proxy is and set it up in lan settings as it is more likly to connect than on automatic.

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    0 Votes
    lolmeda

    I downloaded the xp smoker and still nothing. I also tried to set the proxy server to what i found on the internet for Roadrunner witch is a Time Warner service. Still no internet.

    +
    0 Votes

    try

    Jesus_C

    reinstalling internet explorer.It sounds like it is not responding to commands.Also try repairng from the desktop.Start/run and type sfc/ scannow

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    0 Votes
    techsupport

    Try using system restore to undo the changes you made.

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    0 Votes

    N/A

    lolmeda

    i used a restore point from last summer. still have the same problem.

    i will mess with the computer tonight again. Hopefully one of these suggestions work before i have to wipe the HD clean

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    0 Votes
    lolmeda

    I did it but i cheated. I ended up formatting the HD. Everything loaded fine and my internet works now. I guess maybee a virus. I have an up to date virus scanner. PCcillin. Maybe it doesnt work very well. Anyone have any comment of PCcillin!

  • +
    0 Votes
    millertimes

    What is the ipaddress you are getting? Is it the machine generated? 169.... etc

    +
    0 Votes
    8239pascoe

    I have a router that is setup to give out DHCP leases and I am getting a router assigned IP of 192.168.1.x. Also I tried to put a static address and DNS numbers and had the same results.

    +
    0 Votes
    mikeadams1137

    Your making more problems, lets solve your primary problem first.

    You say...you were cleaning your computer, to what extent? Wire brush to the motherboard or what?

    You can ping IP Addresses, but you cannot surf to those addresses? Internet Explorer? Firefox? Mozilla? Netscape?

    I would have waited on the repair personally, if you can ping the websites, you just cannot browse to them, we need to verify a few things. All the formatting, changing as you talk, have really complicated things.

    Reading your problem...lets do a few things..

    The HD with Linux, is that a stand alone HD? If it only has Linux on it, do me a favor, pull it out, remove the IDE cable, take its power away...lets work it out of the equation.

    Next...there is no 8 GB repair partition, repair/recovery works from the Windows CDs, and allows you to navigate through the root directories...with proprietor PCs such as HP, Dell, etc...they usually reserve a small 5-8 GB partition, for re-formatting reasons. This partition contains drivers etc...so when you re-format, it automatically loads your specific drivers from there.

    Dont worry, I deleted mine too off my dell lap top, you'll just have to use CDs, and or go to the website. I need to know a few things...

    Can you get into Windows now?
    Can you ping websites?
    Have you disconnected the HD containing Linux?

    Answer those, I'll check this topic continuously.

    Also, be sure to set your 1st boot device to CD-Rom, and then when it says "hit any key to boot from CD", push any key...and then wait.

    get back with me.

    +
    0 Votes
    8239pascoe

    1. I am able to get into windows. And everything other then my internet is working fine.

    2. I can ping any websites IP address, but not its URL. Even though I can ping their IP I am unable to surf to the site using the IP. I even tried to surf to my router using its IP, but was unable to surf to it.

    3. I have not disconnected the HD, but will do so as soon as I am at the computer tonight.

    +
    0 Votes
    lolmeda

    I am having the same problem on my pc. I can ping but i cannot connect to any site. also msn messenger cannot connect. I can print to my network printers, i can see the pc on the network and connect to it. I just cannot get onthe internet. Page cannot be displayed. MSN messenger has a troubleshooting when i run that the default gateway gives me an error. Just wondring if anyone has any comments on this!!

    +
    0 Votes
    w2ktechman

    Turn off the Win firewall. Do you have a 3rd party firewall? If so, turn them off (temp). Ok, does it connect?
    Do an IPCONFIG /ALL does the proper gateway, DNS show up?
    Gateway should be your router, IP range should be from the list of your routers dhcp address scope.
    DNS should be your ISP's in most cases. If anything is incorrect in the setup, reset your router and dsl/cable modem.

    +
    0 Votes
    lolmeda

    I have turned of the windows firewall and i do not have another firewall. Let me explain in more detail.
    Nothing that can access the internet will not work. IE, Yahoo messenger, MSN messenger, so on... Now i can ping to my other computers. I can access my network printers. I have file sharing enabled and from my other computers i can access the computer that is not connecting to the internet. I have 6 computers hooked up to a wired switch and 2 laptops connected via wireless. All the computers except 1 can access the internet. I have tried to release and renew the ip but it will not let me renew. I have to reboot the computer to get my ip back. When i release it goes to 0.0.0o.0 when i try to renew it gives me a 169. adrress which is windows default. I also did a ipconfig/all and everything is correct there.

    +
    0 Votes
    w2ktechman

    If your scope was set to 5 IP's and you have 6 systems, then 1 will not connect just as you say.

    +
    0 Votes

    ip

    lolmeda

    i think this is what yo uare talking about. I have 12 IP's that i can connect to. For example my starting ip is 192.168.1.100. My ending IP is 192.168.1.115. I gave myself a few more ip addresses so when my friends and family caome by they can connect to the network. Again i am getting an IP address on the computer that does not work. I do not have an IP conflict because i can print, and access other computers from the computer. Just the internet does not work.

    +
    0 Votes
    w2ktechman

    Look at what IP's aer being used (probably 192.168.1.100-105
    manually add an IP that is not in use
    Does the Internet work now?

    Was there an alternate config setup on the system, or a different gateway/DNS? add these statically as well.
    Now does it work?

    Still no, then it sounds as if it is blocked by a firewall (like symantec Internet security or something.
    look through the settings and make sure that it is not being blocked.

    Also, try various sites, if your main sites do not work they may have been added to IE block list on the system accidentally.

    Also, **** away cookies, cached info and all temp IE files, close IE (all instances) and then re-open and go to a site.

    Did any of this help?

    +
    0 Votes
    lolmeda

    i have already manually configured the internet connections. i even went as far as assigning static ip's from the router and nothing, Now remember, in this computer i can ping my other computers and i can also print thru the network. This computer no longer has a firewall. i uninstalled it because i was having theses problems. Still cannot get on. Thank you for taking your time to answer!

    +
    0 Votes
    bhatnagar_nitin

    Try to check this feature also in "Internet Options". This is located in the "Content" tab of "Internet Options". If you see this feature as enabled and "Disable" button is highlighted, that means your OS is controlling the internet content you can view on your PC. If this is not the case then either your DNS server entries has been wiped off from "Local Area Connection" or some kind of Firewall is blocking the internet traffic.
    You need to consult these entries from your ISP only, if you have forgot them.
    There is no other problem other than this except that your TCP/IP stack is also corrupt.
    For a corrupt TCP/IP stack, try restoring it using this utility:
    TCPOptimizer from http://www.speedguide.net/downloads.php

    For a manual restoration of TCP/IP stack, follow these steps at:
    http://support.microsoft.com/kb/299357

    +
    0 Votes
    lolmeda

    Thank you i will try these things this afternoon. I will post my results tonight.

    +
    0 Votes
    Jesus_C

    Try to find out what your proxy is and set it up in lan settings as it is more likly to connect than on automatic.

    +
    0 Votes
    lolmeda

    I downloaded the xp smoker and still nothing. I also tried to set the proxy server to what i found on the internet for Roadrunner witch is a Time Warner service. Still no internet.

    +
    0 Votes

    try

    Jesus_C

    reinstalling internet explorer.It sounds like it is not responding to commands.Also try repairng from the desktop.Start/run and type sfc/ scannow

    +
    0 Votes
    techsupport

    Try using system restore to undo the changes you made.

    +
    0 Votes

    N/A

    lolmeda

    i used a restore point from last summer. still have the same problem.

    i will mess with the computer tonight again. Hopefully one of these suggestions work before i have to wipe the HD clean

    +
    0 Votes
    lolmeda

    I did it but i cheated. I ended up formatting the HD. Everything loaded fine and my internet works now. I guess maybee a virus. I have an up to date virus scanner. PCcillin. Maybe it doesnt work very well. Anyone have any comment of PCcillin!