Answer for:

Programs disabled after running chkdsk

Message 2 of 4

View entire thread
3 Votes

You've undoubtedly got a bad hard drive. Chkdsk is usually very smart about keeping the file system on the drive working well despite the underlying media slowly failing, but occassionally it will make things a lot worse when it runs and finds all the problems. You can confirm this by opening Event Viewer, open the Application log, right-clicking Application and do a Find for 'chkdsk'. The most recent event of type 'wininit' will have the output of the recent chkdsk run. At the bottom in the summary it will have a line showing how many bad sectors the drive has. Anything other than 0KB means the drive needs replacing.

The first thing you'll want to do is get a replacement drive. You can try cloning (using a tool like Ghost or Acronis) to the new drive. I've had occassion when a drive with issues like you mentioned was actually able to clone across successfully and most of the issues went away. I wouldn't count on it though, and would recommend running the restore disc on the new drive, then copying across what you need from the failing drive.

Re Microsoft Office, you can run a tool to find the product key on the existing installation, and if you don't have media then you can try finding setup.exe in C:\MSOCache on the old drive (a hidden folder). Is she no longer works there though it is highly unlikely you have the right to continue using this copy of Office.